JT-Products Reviews 587

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Great quality part, easy to use website. What I would suggest is a tracking system for your order. Otherwise no complaints, happy with the outcome.

Company replied

Rated 5 out of 5 stars

I can only recommend this shop! Although the part I bought didn't fit my car, I received enormous support immediately and the right to return the part, even though it had been over a month since I bou... See more

Rated 5 out of 5 stars

I was unsure whether to purchase a new, better intercooler for my car. After some research, I came across the JT website. The item was so attractively priced that the decision was quickly made. The de... See more

Company replied

Rated 5 out of 5 stars

I was unsure at first, never bought here. Customer support by email is great, they will respond to you after 1 day max. Package came perfectly and within the time frame said by JT-Products support te... See more

Company replied

Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Car Accessories Store
  4. Car Equipment Accessories Store
  5. Racing Car Parts Store

Written by the company

JT Products is a Netherlands-based specialist in high-performance automotive parts, founded in 2015 and trusted by car enthusiasts across Europe. We offer a carefully selected range of performance parts from over 75 leading A-brands worldwide. Our assortment includes components such as downpipes, air intakes, intercoolers, braking systems, transmission upgrades, and more—designed to enhance both daily driving and high-performance applications. With a strong technical background in automotive engineering, JT Products provides expert guidance to help customers select the right parts for their specific vehicle and goals. We focus on delivering not only high-quality products, but also reliable service and clear communication throughout the entire customer journey. By working closely with international suppliers, we continuously expand our product range and ensure access to the latest innovations in the automotive performance industry. JT Products is committed to helping customers across Europe achieve optimal performance, with a focus on quality, expertise, and dependable service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

587 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everything was Perfect

Everything was Perfect! Fast response fast delivery!

March 10, 2025
Unprompted review
JT-Products logo

Reply from JT-Products

Thanks Rafail!
Great to hear everything went perfectly and that you were happy with the fast response and delivery. We’re always here to help!

Cheers,
Juul JT-Products

Rated 5 out of 5 stars

Good service good product.

Good service good product.

February 12, 2025
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your great review, Ali! We’re happy to hear that you’re satisfied with both our service and the product. Your feedback means a lot to us!

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Super helpful and nice support team

Super helpful and nice support team, waiting for my order now 💯

February 7, 2025
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you so much for the kind words, Filip! We're glad to hear that you had a great experience with our support team. We hope your order arrives soon and that you're just as happy with it. Don't hesitate to reach out if you need anything else!

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Very good

Good communication with shop, fast delivery :)

Thank you !

February 4, 2025
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your great review, Jurai! We're happy to hear you had a smooth experience with our communication and fast delivery. We look forward to serving you again soon!

Best regards,
Juul JT-Products

Rated 4 out of 5 stars

Very good after sale

Very good follow up, after sale service easily reachable.
The only critic that I have is that I was not sent the shipping confirmation or tracking number.

January 7, 2025
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Frederic,

Thanks for your feedback! Great to hear that you’re happy with our follow-up and after-sales service. We appreciate your honesty about the shipping confirmation and tracking number—we'll work on improving that. If you ever need anything, feel free to reach out!

Juul JT-Products

Rated 5 out of 5 stars

The website is very well arranged and…

The website is very well arranged and effective. The offered products are with high quantity. Orders are processed quickly. I will continue to be your customer in the future.

December 12, 2024
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Reply from JT-Products

Dear Shteryo Milchev,

Thank you so much for your wonderful review! We're thrilled to hear that you find our website well-organized and our products of high quality. It's great to know that you are satisfied with our quick order processing. We look forward to continuing to serve you in the future!

Best regards,
Juul JT-Products

Rated 1 out of 5 stars

I have made purchases for £300 and have…

I have made purchases for £300 and have had no confirmation of my order or anything. Please be careful I think some of these websites are a scam. I have emailed these companies and I’m not having a reply. I have sent my bank statement showing the amounts that have come out of my account. But they have asked for order number which have never been sent to me. So how can I give them to you via email.

Please send me your email so I can contact you.

You haven’t responded to me asking for your email. Can you please send your email so I can contact you.

December 10, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Customer,

Thank you for your feedback. We couldn’t find any record of your details in our contact channels or orders. We’d like to resolve this with you.

We want to assure you that we are not scammers, as shown by the many positive reviews and high ratings we have on Trustpilot. We strive to provide excellent service to all our customers.

Could you please contact us via email or WhatsApp and share your order number or email address? This will help us locate your order and assist you further. We’re here to help!

Edit: Hereby our email: info@jt-products.nl , you can also find it in our website.

Kind regards,
Juul JT-Products

Rated 5 out of 5 stars

Top reactivity to questions and…

Top reactivity to questions and quick/acurate delivery!

December 1, 2024
JT-Products logo

Reply from JT-Products

Thank you for your kind review, Stephanie! We're thrilled to hear you appreciated our quick responses and accurate delivery. Your satisfaction is our priority, and we look forward to assisting you again in the future. Don't hesitate to reach out if you have any further questions!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

High quality parts for an attractive price

I was unsure whether to purchase a new, better intercooler for my car. After some research, I came across the JT website. The item was so attractively priced that the decision was quickly made. The delivery was very fast, arrived undamaged, and fully met my expectations.

December 4, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Alexander,

Thank you for your fantastic review! We’re so glad to hear that our pricing and fast delivery helped you make the decision to purchase the intercooler. It’s great to know that the product arrived in perfect condition and met your expectations. We look forward to serving you again in the future!

Best regards,
Juul JT-Products

Rated 3 out of 5 stars

When ordering it doesn’t give you a…

When ordering it doesn’t give you a delivery date, found out the product has to come all the way from Portugal, ordered on a Friday and got the message on Wednesday the product is out for shipment. Kind of nerve wrecking when you order something expensive….

November 28, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear,

Thank you for your feedback, and we’re sorry to hear about your experience. We understand that ordering something expensive can be stressful, especially when delivery updates are unclear.

Could you please contact us directly with your order number? This will help us locate your order and assist you further to ensure everything is resolved to your satisfaction.

We look forward to hearing from you and helping you out!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Very good experience

I was unsure at first, never bought here. Customer support by email is great, they will respond to you after 1 day max. Package came perfectly and within the time frame said by JT-Products support team.
Will definitely buy here again in the future.

November 15, 2024
JT-Products logo

Reply from JT-Products

Hi Alexis,

We’re so happy to hear that you had a great experience with us! We understand it can be a bit nerve-wracking to order from a new store, but we’re glad our customer support and timely delivery earned your trust.

Thank you for your order and kind feedback! We look forward to seeing you again in the future. 😊

Best regards,
Juul-JT-Products

Rated 5 out of 5 stars

thanks for delivering the items and…

thanks for delivering the items and quick respons to our mails ! great job

November 19, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear,

Thank you for your kind words! We’re thrilled to hear that you’re happy with our service and the quick responses to your emails. Your satisfaction means the world to us! 😊

Looking forward to helping you again in the future.

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Great communication and quick answers…

Great communication and quick answers on the e-mail or whatsapp! Keep you really up to date about delivery times, very happy customer here!

November 15, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Ruben,

Thank you for your fantastic review! We’re thrilled to hear that you’re happy with our communication and quick responses via email and WhatsApp. Keeping our customers up to date is a top priority for us, so it’s great to know you appreciated it. 😊

We’re here whenever you need us again!

Met vriendelijke groet,
Juul JT-Products

Rated 5 out of 5 stars
JT-Products logo

Reply from JT-Products

Hi JaroSlaw,

Thank you for your kind words! We’re happy to hear you’re satisfied with our service and quick delivery. 😊

We look forward to helping you again in the future!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Good product and service

All is perfect from here

October 30, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your fantastic review, Xing Frank!

We're thrilled to hear that everything has gone perfectly.

Your satisfaction is incredibly important to us, and we always strive to provide the best possible service.

If you have any questions or need assistance in the future, please don't hesitate to reach out!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Great company

Great communication, honest, decent.
even when things go wrong they set em straight and ask you how you want it fixed.
online carparts and service....
These guys are one of the best out there

October 19, 2024
Unprompted review
JT-Products logo

Reply from JT-Products


Here’s a response you can use for Tom's Trustpilot review in English:

Thank you for your fantastic review, Tom!

We truly appreciate your kind words about our communication and honesty. It’s great to hear that even when things don’t go as planned, we’re able to address the issues and find a solution that works for you.

We strive to provide excellent service, and it’s wonderful to know you see us as one of the best in the industry.

If you have any questions or need assistance in the future, don’t hesitate to reach out!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Good service

Good service, very friendly. Part I ordered was on back-order, but still got it, very good.

July 11, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Beste Niels,

Bedankt voor je positieve feedback! We zijn blij om te horen dat je tevreden bent met onze service en de vriendelijkheid van ons team. Ondanks de backorder ben je toch goed geholpen en dat waarderen we. Als je nog vragen hebt of verdere hulp nodig hebt, neem dan gerust contact met ons op.

Met vriendelijke groet,
Juul JT-Products

Rated 4 out of 5 stars

Top producten.

Top producten.

May 28, 2024
JT-Products logo

Reply from JT-Products

Beste Damy,

Dank je wel voor de lovende woorden! Fijn om te horen dat je tevreden bent met onze producten.

Als je nog vragen hebt of iets anders nodig hebt, laat het ons gerust weten!

Met vriendelijke groet,
Juul JT-Products

Rated 5 out of 5 stars

exemplary service

exemplary service, fast shipment, recommendable

June 3, 2024
JT-Products logo

Reply from JT-Products

Dear Prezmek,

Thank you for your kind words! We're thrilled to hear that you’re pleased with our service and fast shipment. Your recommendation means a lot to us!

If you need anything else or have any questions, feel free to reach out.

Best regards,
Juul JT-Products

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