JT-Products Reviews 587

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Great quality part, easy to use website. What I would suggest is a tracking system for your order. Otherwise no complaints, happy with the outcome.

Company replied

Rated 5 out of 5 stars

I can only recommend this shop! Although the part I bought didn't fit my car, I received enormous support immediately and the right to return the part, even though it had been over a month since I bou... See more

Rated 5 out of 5 stars

I was unsure whether to purchase a new, better intercooler for my car. After some research, I came across the JT website. The item was so attractively priced that the decision was quickly made. The de... See more

Company replied

Rated 5 out of 5 stars

I was unsure at first, never bought here. Customer support by email is great, they will respond to you after 1 day max. Package came perfectly and within the time frame said by JT-Products support te... See more

Company replied

Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Car Accessories Store
  4. Car Equipment Accessories Store
  5. Racing Car Parts Store

Written by the company

JT Products is a Netherlands-based specialist in high-performance automotive parts, founded in 2015 and trusted by car enthusiasts across Europe. We offer a carefully selected range of performance parts from over 75 leading A-brands worldwide. Our assortment includes components such as downpipes, air intakes, intercoolers, braking systems, transmission upgrades, and more—designed to enhance both daily driving and high-performance applications. With a strong technical background in automotive engineering, JT Products provides expert guidance to help customers select the right parts for their specific vehicle and goals. We focus on delivering not only high-quality products, but also reliable service and clear communication throughout the entire customer journey. By working closely with international suppliers, we continuously expand our product range and ensure access to the latest innovations in the automotive performance industry. JT Products is committed to helping customers across Europe achieve optimal performance, with a focus on quality, expertise, and dependable service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

587 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect

Perfect, thanks

May 4, 2024
JT-Products logo

Reply from JT-Products

Hi Percy,

Thank you for your review! We're delighted to hear that everything was perfect with your order. Your satisfaction is our priority, and it's great to know that you're happy with the CTS Turbo Outlet Pipe kit.

If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help!

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Recommended

Correct, fair and honnest!
A part was unavailable, they contacted me to ask if some other proposals would fit but after i rather got a refund next day it was on my account! My other parts came as promised👌

April 21, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our service prompt and honest. We're sorry about the unavailability of the part you wanted, but glad we could quickly arrange your refund and ensure the rest of your order was delivered as promised.

We look forward to serving you again in the future. If you need any assistance or have more feedback, please feel free to reach out.

Best regards,
Juul JT-Products

Rated 1 out of 5 stars

I have been waiting for my €500 intake…

I have been waiting for my €500 intake for about a month now. I get no updates unless i ask for them, they make promises they cant follow trough on, i'm still waiting on them to ship my intake???? After almost a month? And not even ik the colour i wanted. After 2 weeks of waiting i decided to send an e-mail and ask where my intake was. Their response: "oh yeah well we dont have the silver one anymore i black ok?" To which i responded yes. Its been 2 weeks since that mail and still nothing. Don't buy here. Bad customer service bad shipping bad everything.

April 24, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Arthur,

We're glad to hear that you've received your order. We apologize for the initial delays and any inconvenience caused. Your feedback helps us improve our services. If there's anything further we can assist with, please let us know.

Thank you for your patience.

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Top service

March 9, 2024
JT-Products logo

Reply from JT-Products

Beste Pieter,

Hartelijk dank voor je feedback dat waarderen wij enorm!

Mocht je nog vragen of hulp nodig hebben, dan vernemen wij uiteraard 😀

Rated 5 out of 5 stars

Great communication from company and…

Great communication from company and quality products. Highly recommend for your aftermarket car parts!!!!

March 27, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Ryan,

Thank you for your wonderful review! We are thrilled to hear that you're satisfied with our communication and the quality of our products. Your recommendation is greatly appreciated. At our company, customer satisfaction is our top priority, and it's gratifying to see that we've met your expectations. We look forward to serving you again in the future for all your aftermarket car parts needs. Thanks again!

Rated 5 out of 5 stars

Good Service

Had a problem with a part and send an email. Replied very fast and resolved the problem. Good Customer service.

Kind Regards,
Daniel.

March 22, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Daniel,

Thank you for taking the time to share your experience with us. We're sorry to hear that you encountered a problem with one of our parts, but we're glad we could resolve it quickly for you. Providing fast and efficient customer service is something we take seriously, and your acknowledgment means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

IE Turbo Inlet Pipe

Es hat alles gut geklappt

February 29, 2024
JT-Products logo

Reply from JT-Products

Wir freuen uns zu hören, dass alles gut geklappt hat. Vielen Dank, dass Sie Ihre positive Erfahrung mit uns geteilt haben. Wenn Sie in Zukunft weitere Fragen oder Bedürfnisse haben, zögern Sie bitte nicht, uns zu kontaktieren. Ihre Zufriedenheit ist unsere Priorität!

Rated 5 out of 5 stars

Great company and good advice

Great company and good advice. Nice people and quick delivery of the product.
Super good and see you again.

March 16, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Chris,

We're thrilled to hear you had such a positive experience with our company, from the quality of advice to the friendliness of our team and the quick delivery of your product. Your satisfaction and feedback mean the world to us, and we're always here to provide top-notch service and support. We look forward to serving you again in the future. Thank you for choosing us, and see you again soon!

Rated 5 out of 5 stars

Excellent products

Excellent products, fast delivery. Pleasure to deal with JT-Products.nl team! Thanks!!!

February 23, 2024
JT-Products logo

Reply from JT-Products

Dear Andre,

We're delighted to hear that you're satisfied with our products and the fast delivery. It's been a pleasure dealing with you as a customer! Your positive experience with the JT-Products.nl team means a lot to us. Should you need any assistance in the future, please don't hesitate to reach out. Thank you for your trust in us and for sharing your enthusiastic feedback!

Rated 5 out of 5 stars

Good prices and delivered on time

Good prices and delivered on time. Very happy with it.

January 20, 2024
Unprompted review
JT-Products logo

Reply from JT-Products

We're glad to hear that you found our prices good and that your order was delivered on time. Your happiness with our service is very important to us, and we appreciate you taking the time to share your positive experience. If there's anything else we can do for you in the future, please let us know. Thank you for choosing us!

Rated 4 out of 5 stars

Great responsibility and…

Great responsibility and costumerservice.
Product was not as easy to install because of driving LHD instead of a RHD.

Thanks Juul for the great experience!

August 4, 2023
Unprompted review
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