JTX Fitness Reviews 

Really pleased with the JTX Sprint 9 Pro. It arrived quickly, was straightforward to assemble, and feels very solid and well made. It’s a pleasure to use, and I specifically wanted a treadmill that didn’t rely on a subscription or lock me into particular software — this fits the bill perfectly. A nice extra was JTX customer service refunding the difference when it went on offer shortly after I ordered, without any fuss at all. Highly recommended — I’m looking forward to putting plenty of miles into it.

Great equipment.The delivery team were excellent, carried it into the room I wanted it in. Lovely pair of guys.
Customer service is great too have contacted them twice so far and they have replied promptly x

Excellent service, delivered as stated. Assembled by Dave quickly and efficiently.
Great rowing machine, works well and a pleasure to use.

So, I spent a lot of time researching for elliptical machines and the JTX TRI-FIT 2.0: INCLINE CROSS TRAINER is the one I went for - it's certainly not a cheap purchase hence the research on the product and company before buying.

The buying process was simple as was delivery, it was quick and I was fully informed of the whole process - excellent delivery service 👏they also brought it up stairs for me.

Received the order, it was myself and my partner putting the item together - now the instructions are not great, the pictures seem out dated and the screws / bolt / washers information doesn't seem to match what is on the packet of parts either, so it's a little bit of a guessing game trying to look at the pictures to figure out which washer goes where as they come in different shapes, etc.

Anyway, it took us around 2 hours and some bits when I got used to the elliptical and was noticing noises I re checked the machine / instructions and some parts had been put on wrong (I'll blame the other half for that one) anyway, I fixed those after I got in touch with customer services and they sent me about 4 YouTube videos which I studied greatly to stop the squeaks because they were driving me absolutely insane 😂 it's pretty much all silent now bar the left arm doing a sort of clicking when in motion it seems to be somewhat loose - I've taken apart, put it back together, purchased some new washers just in case to try and also some 3 in one oil specifically for the elliptical but to no avail so, it's still not entirely silent the other arm is fine so I don't really see what I've done different on this arm for the noise to still be there 😭 it stops when I press the arm out so you'd think it would be a tightening issue but I'm just not managing to figure it out. Anyway I'll revisit that when I have the patience.

Customer services is very prompt in replying however, when I contacted them due to a clunking noise and sent a video they just referred me back to the YouTube videos or arranging a visit for the elliptical to be built by a professional at a cost, which is fair enough but it would have been great to have maybe just a conversation first of what they see people potentially struggle with first so I could go back and double check things, I appreciate they have the YouTube videos but just a more personal service considering the cost of the elliptical would have been more appreciated.

All in all though I really enjoy the elliptical, it's a great workout the inclines are really good, the screen is very informative and it also has speakers via aux which is pretty funky! Although not sure if there's a volume for this, I looked at the instructions and couldn't see anything.

All in all, I'm glad I got the elliptical even if the squeaks have tested my patience from user error / instructions.

The frame initially feels more durable than cheaper alternatives. However, it overheated and shut down after just 90 minutes of light use on the second day. I was operating it at a setting of 2.6 (well below the maximum of 6) when I noticed a hot plastic smell, shortly before it powered off unexpectedly. Definitely not worth the price.

Fantatic equipment at a great price. I now have a bike, cross trainer and treadmill from JTX. The bikes 7 years old & still going strong. Would highly recommend.

I had a very positive experience with JTX Fitness. Their customer service was extremely helpful, particularly when I ran into some issues during installation. They responded promptly, sent out the required part without any hassle, and genuinely went above and beyond to get me up and running.

That said, the assembly instructions for the JTX TriFit Trainer could definitely be improved. It would be helpful to clearly state that a block and ideally two people are needed to safely lift and attach the legs. The presence of some pre-attached “false legs” also made the process more confusing. There is a video on their website, but it looked quite different from what I encountered, which added to the difficulty.

The machine itself is very smooth and quiet in operation, and feels stable during use. The stride length is generous and adjustable (manual). The incline is also manual rather than automatic, which is worth noting depending on your preference. It also has a well-designed tablet holder that easily accommodates an iPad, an 11-inch device, or even something slightly larger.

It’s also worth noting that the machine requires electricity, so buyers should keep that in mind when planning where to place it.

Overall, excellent support, product, and service from JTX, but clearer assembly guidance would make the experience even better.

Quick delivery, great communication, delivery drivers were very polite and helpful. Great experience.

I bought a JTX elliptical trainer. We have had two treadmills from JTX but I can no longer run due to plantar fasciitis, the elliptical was recommended as the lowest impact whole body workout (a rowing machine is too boring for me) and I love it! It's definitely building my leg strength back up and it's great being able to exercise at home again. I'm in my 60s and a carer so I struggle to get out of the house, this machine is a godsend. The firm are reliable and the equipment quality is sound. I've used them 3 times now and am happy to recommend them to you!

I love my new walking treadmill. I chose it because it was a best buy on Which?. It is strong, well made and the display board that shows the data regarding my current walk is large and clear, which is important to me. The remote is easy to use and is lightweight and small enough to hold in my hand while walking. The speed goes up to 6km/hrs and it tells you how many steps, the time, the calories burnt, and the distance covered. That's all I need.
I store it up against the wall in dining room and wheel it into the kitchen to use it. It just fits through the doorways.
One thing I would prefer is for there to be smooth handles to hold onto the treadmill when moving it because the feet are uncomfortable to hold such a weight and I can't hold the sides when going through the doorways - not enough space for my fingers.
But I wouldn't change it for a different one because other than that small issue that is probably personal to me, this treadmill is perfect for me.

JTX Fitness recommended for those machines that will improve your fitness, treadmills, rowers, bikes etc try before you buy too if you visit their showroom. Definitely worth a go 👍🏻

Great treadmill!! Really sturdy, runs smooth and quiet.
Easy to assemble and the delivery was quick to.
Definitely recommend!

We went to the showroom to look and test the equipment staff very helpful. We later ordered the mission air bike which arrived on the date selected set up was simple very pleased with the quality. Will be looking to purchase more equipment in the nere future.

Great quality excersice bike, no issues at all.

I'm lucky enough to live quite close to the JTX Fitness HQ & Showroom in Shoreham-by-Sea, West Sussex; in fact it is located in the road parallel to where I used to live. Small world!

My wife and I were greeted by the lovely Tom (he is one of a team of 3 - along with Laura and Frank) who kindly showed me their range of treadmills.

I will admit that I was a little seduced by their specifications on the website, so once I saw my 'preferred' treadmill, and just how big it really was, I went down the range 3 more times before I tried the JTX Runrise model.

Once I'd tried it (including folding it and lifting it upright for storage) I realised that this was the perfect model for me: in size, features and price. Try doing that with an Amazon purchase!

Tom was friendly, knowledgeable and very helpful (as was Laura, before and after, by phone). I couldn't have picked a better supplier. Their two delivery guys were great, allowing me to change delivery day without issue and lying the box down in the kitchen, ready to unpack it.

The treadmill itself is clearly very well made, has a two year guarantee and it is, just as importantly, backed by an engineer's visit should it be needed during the warranty period. After that, an engineer is still available (at a reasonable cost). Their You-Tube videos are very helpful, too.

In use, I have found the "FitShow" iOS app works great (and it has free training as well as a subscription offering); it pairs by Bluetooth and controls both speed and treadmill incline. Just what I needed.

My strong advice - after having recently bought a treadmill online, that died on arrival - is to buy from these guys. If anything goes wrong, you have a friendly voice to talk to, real people who want to put things right (as stuff happens in life) and a solid aftercare service, backed by knowledgeable engineers!

They get my highest possible recommendation.

Purchased treadmill after seeing reviews. The treadmill was delivered very quickly. It was very easy to put up and I am very pleased with it. Emails received promptly and delivery guys delivered to place of choice.

Swift and free delivery. Product is great quality and feels really robust. Currently using it for interval sessions 3 times a week. Good value for money

I chose jtx because of consistently good reviews. I chose a reconditioned cross trainer because it was £200 cheaper than a brand new version but still had full warranty and had been serviced/ reconditioned. I was disappointed when the cross trainer arrived as it was filthy, covered in black dust, presumably from where it had been stored. I reported this to jtx as it did cast doubt over it being checked over or tested before despatch. That being said, I did clean it up and it does work well. I would've given 5 stars but for that issue.

Overall, great value for price. Good for up to about level 12 running speed. Definitely long enough, but slightly narrow. Stable enough too. Side arms are not that strong, though. Also, the water bottle on the left is slightly awkward. Screen is clear and easy to use. However, it does not give a proper summary at the end, so you need to note the numbers as soon as you stop. Heavier than I expected, but easy enough to move around in one room.

Ordering was simple, based on the clear descriptions of the product. Delivery was quick and efficient. The equipment (a Sprint 8 pro) comes in a large and heavy box and I did need to help the 2 chaps to manouvre the package into the intended room. Assembly was fairly easy (I completed it alone. A helper would make it easier). The plastic trim pieces were flimsy and a pain to clip up and at odds with what feels like a high quality machine. Overall the machine is impressively solid. It can be folded and moved (but you wouldn't want to move it far or often). In use the machine is smooth and easily caters for my demands. Controls are simple to ease and the basic display is clear. It would be nice to have speed and gradient steps in one or two kph/% steps rather than the four/three provided. Connection to laptop (zwift for me) was easy and works well. The speakers, whilst definitely not hifi quality are adequate, and better than those on my laptop. In use, the run bed is firmly sprung, but comfortable to run on (broad and long) and the side rails are wide enough to step off to without issue. Overall, my early impressions are good. There is little fancy about this machine (I didn't want or need that) but the mechanicals work well and feel as though they will last. The controls and display are simple, clear and effective and feel robust.