Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(175)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The order arrived the day after I’d…

The order arrived the day after I’d done it online, it was well packaged & the two nomination charms i had ordered were lovely

January 11, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave this lovely review :)

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Rated 5 out of 5 stars

Jewellery Online Order…

Very well packaged very fast prompt delivery would definitely order from them again

January 8, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for the lovely review.

Rated 5 out of 5 stars

Gorgeous packaging and speedy delivery

What gorgeous packaging for my order! It was also delivered super quick. Super impressed,
Thank you!

January 8, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave such a lovely review :)

Rated 5 out of 5 stars

Satisfied customer

I was satisfied with the service that was provided.
Friendly staff
purchase was ordered beforehand and ready for collection

January 5, 2024
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for the lovely review :)

Rated 5 out of 5 stars

Great prompt service

Great prompt service, super fast free delivery and discount for first purchase. First class service

December 8, 2023
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Reply from Judith Hart Jewellers

Thank you so much for your lovely feedback!

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Rated 5 out of 5 stars

Delighted with this company

Delighted with this company. Item arrived early and well packaged. Will definitely shop here again

December 4, 2023
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Reply from Judith Hart Jewellers

Thank you for your lovely feedback. We can't wait to help you again soon!

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Rated 5 out of 5 stars

Rose quartz bracelet

The Lady that I initially spoke to was just lovely, very helpful and really nice

December 1, 2023
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Reply from Judith Hart Jewellers

Thank you for your kind feedback!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, charms wrapped and delivered in less than 48hrs! Thank you.

November 30, 2023
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Reply from Judith Hart Jewellers

Thank you for your review. We hope to help you again soon!

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Rated 5 out of 5 stars

Gorgeous jewelley

Gorgeous jewellery and beautifully packaged.
Came within in few days too.
Would definitely recommend

November 29, 2023
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your lovely review. We hope to help you again soon!

Rated 5 out of 5 stars

Super fast service

Super fast service
Gift arrived all gift wrapped was just lovely

November 24, 2023
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for your lovely feedback! We can't wait to help you again in the future!

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Rated 5 out of 5 stars

Great Service!

Amazing prices for genuine Swarovski. Super fast delivery. Really impressed with the level of customer service I have received. Would highly recommend. Thank you very much.

November 15, 2023
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Reply from Judith Hart Jewellers

Thank you for your lovely feedback! We hope to be able to assist you again soon!

Rated 5 out of 5 stars

Fantastic!

Fantastic as always!

November 13, 2023
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your lovely review!

Rated 5 out of 5 stars

Beautiful watch

Beautiful watch, the price was fantastic. Quick delivery & beautifully packaged.

November 13, 2023
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your kind review :)

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