Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Asks customers to review

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4.8

All reviews

(175)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Made a telephone enquiry

Made a telephone enquiry, the member of staff gave me all the correct info to place an online order and the parcel was delivered within two days with no postage costs. Fast friendly and efficient service xxx

November 8, 2023
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Reply from Judith Hart Jewellers

Thank you for such a lovely review :)

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Rated 5 out of 5 stars

Excellent service

Prompt delivery at the promised time

November 7, 2023
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Reply from Judith Hart Jewellers

Thanks for taking the time to leave this lovely review.

Rated 5 out of 5 stars

Crystal pen refills

This is my second purchase for the crystal pens refills which arrived by Royal Mail from my online order being acknowledged and dispatched speedily and at a reasonable price. Unable to purchase these in Norwich.

November 2, 2023
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Reply from Judith Hart Jewellers

Thank you very much for leaving such a lovely review!

Rated 5 out of 5 stars

Fantastic customer service

Great customer service and returns policy.. can't recommend this business enough.. 5 stars

November 1, 2023
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Reply from Judith Hart Jewellers

Thank you so much for the lovely review!

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Rated 5 out of 5 stars

Excellent!!

Very quick delivery, great price and lovely product. New customer that is very happy! 🫶

October 27, 2023
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Reply from Judith Hart Jewellers

Thank you very much for your kind words.

Rated 5 out of 5 stars

Great purchase

Great process of ordering and easy collection. Ready and gift wrapped beautifully.

October 13, 2023
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Reply from Judith Hart Jewellers

Thank you for such a lovely review :)

Rated 5 out of 5 stars

Very fast delivery, staff very helpful and professional. Thank you

Very fast delivery, and great price. Received the wrong size ring at first, staff were very applogetic. The issue was sorted and within two days I had a new one which perfectly. So happy as the ring is very sentimental. Really happy with purchase and customer service was second to none. Absolutely fantastic. Thank you very much

October 5, 2023
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Reply from Judith Hart Jewellers

Thank you so much for taking the time to leave such a lovely review. We are so glad you love the ring too!

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Rated 5 out of 5 stars

I found this company whilst searching…

I found this company whilst searching for a specific Clogau necklace that Clogau had sold out of. I made the purchase online and was surprised when the necklace arrived to find that there was a complimentary pair of Clogau earrings with it. They offered a gift wrapping service which I took advantage of which saved me making a hash of it. It was well presented and packaged well and arrived very promptly. Excellent service. I will be back for more.

September 18, 2023
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Reply from Judith Hart Jewellers

Thank you for your kind words & we are glad you are happy with the necklace

Rated 5 out of 5 stars

First class service and delivery

Found this jewellers when looking for a watch.
Great communication and delivery.
Very happy with purchase.

August 31, 2023
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Reply from Judith Hart Jewellers

Thank you so much for your lovely review.

Rated 5 out of 5 stars

A lovely lady called Sarah at Derby…

A lovely lady called Sarah at Derby judith hart store in the shopping centre helped me with my new nominating bracelet charms she was so lovely & friendly I will definitely be back thanks to the lady, she worked today Saturday 2nd September

September 2, 2023
Unprompted review
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Reply from Judith Hart Jewellers

Thank you for such a lovely review and we are so glad that you love your new bracelet too!

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Rated 5 out of 5 stars

Perfect shopping experience

Watch was an excellent price, adjusted to fit my wrist, and delivered very quickly. Would definitely buy from again. Thanks ever so much :)

August 16, 2023
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Reply from Judith Hart Jewellers

Thank you for your lovely review & we are glad you love your new timepiece!

Rated 5 out of 5 stars

Order and collection

The service, the custom and the staff are all what make judith hart amazing. Couldn't be more pleased with my experience

August 7, 2023
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Reply from Judith Hart Jewellers

Thanks so much for your lovely review, we hope to see you in store again soon!

Rated 5 out of 5 stars

Very fast service

Very fast service. Beautiful product.

August 6, 2023
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Reply from Judith Hart Jewellers

Thank you very much for your kind words, we are so pleased you love your order! We hope to help you again in the future!
Judith Hart Jewellers

Rated 5 out of 5 stars

Ear piercing

Took my 9 yr old daughter to get her ears pierced in Derby, all the staff were brilliant, really professional and helped put her at ease, the piercer was fantastic. Afterwards my daughter felt uneasy on her feet, all the staff really looked after her, thank you!! 5 star service

August 4, 2023
Unprompted review
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Reply from Judith Hart Jewellers

Thank you for your lovely review & we hope your daughter loves her new earrings!

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Rated 4 out of 5 stars

Quick

Good quick service but their 10% off first order code does not work, which is very disappointing, read small print & could not find exclusions that were applicable. If wasn’t short on time would have gone elsewhere.

July 13, 2023
Rated 3 out of 5 stars

Beautiful jewellery, bad experience

It was super easy to order and collect my items. They’re beautiful as well. However, when I went into the store to collect, I was stood by the counter for a while as the employees were chatting in the corner. When the lady came over, she was rushing and it felt as though we were being forced out the store. Beautiful jewellery, bad experience.

June 18, 2023
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Reply from Judith Hart Jewellers

Hi Luke, Thank you for your review and i am sorry our service let you down on this occasion. I am pleased you love your new jewellery items and i will strive to ensure this does not happen again.

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