Just 4ft Beds 

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Rated 1 out of 5 stars

I used this company and wish I hadn’t! We ordered a bed in Oct and had to chase it, then it was delivered to the warehouse “by mistake”. Don’t know where the metal beds are made, but the paint is crac... See more

Rated 1 out of 5 stars

Please , please, please, listen to the one star reviews. Bed advertised as taking 1 to 4 weeks to arrive, money taken immediately but no further contact after 4 weeks, I started calling every couple o... See more

Rated 1 out of 5 stars

I ordered a 4ft bed frame on 29/10/2022. After several chasers with immediate and courteous responses (it will be 2 weeks, etc) I started to feel something was not right with this company. Roll on 4 m... See more

Rated 1 out of 5 stars

AVOID at all costs! Ordered a bed beginning of September on a 3 - 4 week delivery. Cancelled order by mutual agreement as no sign after 10 weeks. Operations director to refund in full however, even af... See more

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Rated 1 out of 5 stars

Wish I could give 0 stars.

Where to start? Delivered my order 4 months late, meaning I was sleeping on the floor for the entirety of that time. Showed no remorse whatsoever, not offering an apology at any point.

Their correspondence was also extremely poor - most emails wouldn’t be replied to for a fortnight and some wouldn’t be responded to at all.

The bed was over priced and came slightly chipped. I repeatedly asked for a refund and not only did they not give one after verbally promising over the phone, they repeatedly ignored my follow up emails.

Rude company, useless products, overpriced and slow. Please avoid at all circumstances.

January 26, 2021
Unprompted review
Rated 4 out of 5 stars

Easy to assemble by one person

Easy to assemble by one person, I mean though its said it requires two people, but I manage to do it on my own. Instruction are good and easy to understand. Best purchase I've made. Good and sturdy bed.

October 22, 2020
Rated 1 out of 5 stars

Honestly can say worse company I’ve…

Honestly can say worse company I’ve ever dealt with otherwise I wouldn’t be writing this review just don’t want people to go through the same experience as me quality service receptionist staff so rude and very unhelpful unprofessional been waiting for refund since July the boss is never in according to the staff do not order from here nightmare company

October 19, 2020
Unprompted review
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Rated 1 out of 5 stars

This company is a a complete rip off

This company is a a complete rip off. I ordered a bed at on the 9/06/20 and had no update at all on the order. Due to absolutely no update/correspondence from the company I messaged 09/07 to be told the bed was not available until August and I had to pick another bed. When I explained my daughter didn’t like any of the other beds available I was informed that my decision had been referred to the credit control department for a refund. I have since messaged twice in the last 13 days and heard nothing more. I am nearly £300 out of pocket. Take my advice do not use/order from this company!!!!

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

I never leave reviews so this is an…

I never leave reviews so this is an exception. Order placed without any hassle, delivered on time and my daughter confirms the mattress is very comfortable. Excellent value for money.

October 27, 2019
Unprompted review
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Reply from Just 4ft Beds

Thank you so much for your feedback and taking the time to leave a review, it's great to hear about your experience! We hope to see you again soon!

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Rated 5 out of 5 stars

Plesure to do business with

Excellent service, customer service team members very professional with a very good business altitude, speedy delivery well packaged and NOT damaged, excellent communication, highly recommended and I will NOT hesitate to deal with them again
Thank you JUST 4ft Beds for the excellent service you provided me with

July 3, 2019
Unprompted review
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Reply from Just 4ft Beds

Thank you very much for your feedback! It's brilliant to hear that you were able to get you the products you needed, and you were happy with our team’s service. We will make sure your comments are given to our staff.

Rated 5 out of 5 stars

Very happy customer

I just want to say how happy I am with the service and the bed. It is beautiful! Great value for money too. It was easy to assemble.

June 27, 2019
Unprompted review
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Reply from Just 4ft Beds

Thank you very much for your feedback! I'm glad to hear that you were satisfied with both your experience and product.

Rated 1 out of 5 stars

dreadful customer care

Something has gone wrong with this company since the positive reviews last year as my experience was awful... bed fine when it finally arrived, but took over 6 weeks and multiple chasing telephone calls. Sam, the lady on phone was disinterested and noticeably angry during the last call when it seemed I was unreasonable to query when I would receive the bed - she just kept repeating they had now received it in logistics. Customer service absolutely dreadful - Sam had no right to be irritated with me when all I wanted was to be kept informed as to when I would receive my very expensive bed. Curt and disinterested when I was explaining I work and would need notice to book leave. I would not use this company again unfortunately. All they had to do to keep me happy was proactively keep me informed. (The only positive was that the delivery man was lovely)

May 20, 2019
Unprompted review
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Reply from Just 4ft Beds

We are very sorry to hear this and we can assure you this is not our standard of practice and we find this completely unacceptable. I can confirm that the information you have provided has been passed to Operational Manager for investigation. Please accept our sincere apologies for any inconvenience caused. Thank you for taking the time to leave your comment.

Rated 1 out of 5 stars

This company has the worst customer…

This company has the worst customer service I have ever received. I had problems with my delivery, they don't answer emails or return calls. Their telephone number is a premium number and was very expensive to ring them. It is not stated on their website or when you ring that it is a premium number which I have been advised this should be shown clearly. I have been in contact with the company but they are not responding, I am now in the process of putting in a complaint with Advertising Standards Authority. I would advise anyone not to use this company.

April 9, 2019
Unprompted review
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Rated 5 out of 5 stars

Teenage daughter very happy!

My teenage daughter wanted a double bed but there was insufficient space in her room. This lovely cream metal framed small double (4ft) was perfect and she is very happy with it.

December 6, 2018
Unprompted review
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Reply from Just 4ft Beds

Dear Rachel

Thank you very much for your feedback! It's brilliant to hear that you were able to get you the products you needed.

Kind regards
Andreea

Rated 5 out of 5 stars

Excellent service!!

Excellent service!!
Excellent bed!!
Value for money!!!

December 6, 2018
Unprompted review
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Reply from Just 4ft Beds

Dear Cheryl

Thank you for taking the time to share your comment with us. We hope to see you again!


Kind regards
Andreea

Rated 5 out of 5 stars

Very pleased with the bed I chose

Very pleased with the bed I chose, good value for money and excellent delivery.

December 6, 2018
Unprompted review
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Reply from Just 4ft Beds

Dear Michael

I’m really pleased to hear that you are happy your purchase. Thank you for choosing Just4ftBeds.co.uk.


Kind regards
Andreea

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Rated 5 out of 5 stars

Super service

Super service. They called to confirm delivery day and delivered on time. Bed is great quality and parts marked for easy assembly which was a great touch. Keep it up Just4ftbeds!

October 23, 2018
Unprompted review
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Reply from Just 4ft Beds

Hello David

That is great to hear, I am really pleased you were happy with our service.

Kind regards
Andreea

Rated 5 out of 5 stars

Good Quality and Service

very pleased with item which came in 4 pieces enabling us to get it into a loft easily

October 17, 2018
Unprompted review
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Reply from Just 4ft Beds

Dear Maria

I’m really pleased to hear that you are happy your purchase. Thank you for choosing Just4ftbeds.co.uk

Kind regards
Andreea

Rated 5 out of 5 stars

Super bed

Super bed - had been looking for ages. Much better quality and good looks than anticipated. However, what happened to the handles on the mattress?
They are enormously useful when turning or manipulating the mattress and are advertised as "handsewn" on the prominent mattress label.

Must mention the extremely nice and efficient delivery man, who also put the bed together for me.

Extremely good service. Thank you!

August 3, 2018
Unprompted review

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