Just Fab? Just unbelievable Frustrating!! Delivery is never free due to "system problems "... Trying to place an order without " extra charges" ...impossible ... Worst web ever. Items priced highly,... See more
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See what reviewers are saying
The prices were so good for the VIP members and I have bought my dreams shoes. It's also true that the page sometimes works slow and that stress me a little bit, otherwise I'm waiting the shos to arri... See more
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I have contacted the company by all Methods and they do not answer or process the cancellation request. I have tried phone and they say email, the email says phone, on another review they in... See more
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I am super unhappy with the way JustFab handles their subscriptions and their contact support team. I’ve have been charged every month for who knows how long and I’ve been trying to cancel for the lon... See more
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Company details
About JustFab España
Written by the company
JustFab es una página web de venta de zapatos y artículos de moda para mujeres, de calidad y diseño a un precio increíble.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
Contact info
Avenida Diagonal 611, planta 7, 08028, Barcelona, Spain
- support@justfab.es
- justfab.es
1.8
Poor
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a very nice shop to buy shoes
This is a very nice shop to buy shoes. I'm delighted
April 28, 2022
Reply from JustFab España
Hello Svenja:
Thank you for the review. It's a pleasure to know that you have such a good opinion about our shop. We are very thankful and we invite you to make more orders on the page.
Best regards,
Alex, JustFab ES
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Reply from JustFab España
Dear Beatriz:
Thank you very much for your 5 wonderful points!
We are delighted to hear that you are happy with our services.
Best regards,
Cristina JF ES
Horrendous client service
Horrendous client service, refuse to cancel subscription and continued charging
April 21, 2022
Unprompted review
Reply from JustFab España
Estimada Tara:
Sentimos mucho si su experiencia ha sido mala.
Necesitamos informarle que el programa VIP no es obligatorio y no tiene permanencia.
Estamos a su disposición para resolver cada típo de problema que tenga.
Atentamente,
Caren JF ES.
Reply from JustFab España
Estimada Nuria:
Gracias por su valoración.
Nos alegra saber que le gusta la página.
Atentamente,
Caren JF ES.
It is a network planned to get as much money from you as possible.
It is a network planned to get as much money from your as possible, starting with their famous 10$ shoes promotion. It charges you 40$ after it, which is told but hidden.
April 9, 2022
Reply from JustFab España
Dear:
All JustFab procedures are legal and we act in accordance with current legislation and with respect to consumer rights.
If you have been affected in any way by the operation of the page, I ask you to contact our customer service team via phone, chat or social networks (Instagram or Facebook) and we will be happy to help you.
Best regards,
Cristina JF ES
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Super satisfecha 😏 😏
March 23, 2022
Reply from JustFab España
Estimada Marilian:
Gracias por su evaluación.
Me alegra oír que haya tenido una buena experiencia . Espero que así sea en sus futuras compras también. Para cualquier consulta que tenga, visite nuestras páginas de FB o IG.
Atentamente,
Daniela, JustFab ES Team
Reply from JustFab España
Dear Cristina,
We appreciate your review. Thank you for being our clients and feel free to reach out to us for any consult.
Best regards
Daniela, JustFab ES
Efficient and trusted company
Efficient and trusted company. 100% recommended!!
March 18, 2022
Unprompted review
Reply from JustFab España
Dear Agurtzane:
Thank you for your kind review.
We appreciate it and hope you enjoy your purchased items.
Best regards
Daniela, JustFab ES
Reply from JustFab España
Estimada Christanah:
Gracias por su valoración.
Quedese co nosotros para disfrutar en nuevas cosas que preparamos.
Atentamente,
Caren JF ES.
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Reply from JustFab España
Dear Marta,
We're happy to know you´ve had such a great experience. Feel free to reach out to us for any consult you might have.
Best regards
Daniela, JustFab ES
Reply from JustFab España
Dear Doris:
Thank you for this comment.
We are very happy to hear that.
Best,
Caren JF ES.
I loved I could get 3 things for the…
I loved I could get 3 things for the price of one!
February 14, 2022
Reply from JustFab España
Dear Lucía,
Thank you for your review.
We hope we could offer that too. I´m sure you will find other offers that are almost as great. Thank you for being our client.
Kind regards
Daniela, JustFab ES
Nice prices and shoes
I was shocked by the prices and discounts offered. The catalog is very stylish, gonna now I know were to buy nice shoes.
February 13, 2022
Reply from JustFab España
Hello Abigail:
Thank you for the review. It's a pleasure to have clients like you on the page. We invite you to make more orders and enjoy the prices.
Best regards,
Alex, JustFab ES
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Orders cancelled
I have been trying to get a pair of boots since december. My order has been cancelled up to three times, with no explanation, but the product is still available on the website.
February 7, 2022
Reply from JustFab España
Hello Natalia:
Thank you for the review. I am really sorry that this happened. When the order is cancelled, you can always contact us and we will inform you why was it cancelled. We can check the system and give you an explanation. We can also explain by chat, phone, email or social media how to properly make an order so feel free to contact us.
Best regards,
Alex, JustFab ES
A fantástic expirience
February 5, 2022
Reply from JustFab España
Estimada Gabriela:
Gracias por su comentario.
Nos alegra oír que está satisfecha con la compra.
Atentamente,
Caren JF ES.
Expensive prices
January 25, 2022
Reply from JustFab España
Dear,
We appreciate your comment. Don't forget that you always have two options for a purchase, regular price or VIP price. If you want to buy with discounts, you can do so at any time. In this way the prices will be reduced.
Best regards,
Dani Just Fab
Is has been amazing
Is has been amazing! It is one of the best shoppings that I have done
January 23, 2022
Reply from JustFab España
Dear,
Thank you for your positive feedback!
Best,
Caren JF ES.
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Reply from JustFab España
Estimada Nélida:
Es un placer recibir su estupenda valoración sobre los productos de JustFab y nos alegra saber que hemos cumplido con sus expectativas.
Cordialmente,
Cristina JF ES
I Love the boots and wanted to order…
I Love the boots and wanted to order more, having coming onto the online shop today, I have tried to order more than one pair of boots but the site will not let me. So i have had to make 2 orders.
Alexis boots are great, and really comfortable.
Thanks
P.S. Please let people order more than 1 thing.
January 14, 2022
Reply from JustFab España
Dear Carol:
Thank you for your comment and suggestion.
We will do everything to be even better.
Best,
Caren JF ES.
Is so comfortable
January 13, 2022
Reply from JustFab España
Hello Victoria:
Thank you for the review. We are very happy that you find the articles comfortable. Feel free to make another order.
Best regards,
Alex, JustFab ES
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