Justfit Reviews 

Went to do the free trial and it took the full amount out my bank. Such a scamming app prying on vulnerable people who wants to lose weight

Was looking to see if anyone else had been scammed - no surprises then! I thought I was getting a free trial but somehow the full payment was taken immediately. i have no idea how.
Do not engage.

I downloaded the app under a 7 day free trail. I decided it wasn't for me and cancelled in the same day. I was immediately charged $42.39 on the day I downloaded the app. I have sent multiple emails to justfit including a screen shot of the charge. They keep sending the same email or asking for information I never received.

A scam it advertises as being “FREE” but that is the con to get you to download the app because as soon as you do there is a rather long personal questionnaire and then they hit you with a cost to get your actual programme. These apps should absolutely not been allowed to advertise as being free when they are not

I am trying to disable the account from automatically taking my money from my account. Please explain how to cancel subscription please. I’ll look forward to a speedy response and affective response from you A speedy response is needed as I’m trying to cancel and it’s just logging my out every time. Thanks
I have managed to get my subscription cancelled after a long time of persistence. What really annoyed me was the fact that they tried to take the money out a day before it was actually due which I think is wrong. But luckily I’ve managed to stop it. Thanks

Do NOT ever download this app as they trick you into thinking you are receiving a free trial but rather they will automatically take your payment of £37.49 & charge you a yearly subscription! I looked up their name & info on Companies house & the company was dissolved several years ago! So who are these Scammers! They are uncontactable, you will not receive a refund not even via PayPal, even though British law states you have a right of refund in 30 days! Scammers! Avoid!

I downloaded the "free" app. A week later I have almost a $100 CAD charge on my iphone. SCAM!!!!

The daily challenges in JustFit keep me motivated and disciplined. It's like having a personal trainer in my pocket, pushing me to stay on track.

Went online to sign up for this app...Deceptive as ITS NOT FREE! It is for the first 7 days then they charge. They let you go through the whole questionnaire and then let you know at the end that it's a 7 day free trial then you have to pay! Luckily as soon as I saw that I didn't sign up! Their advertising on Instagram is misleading they need to be clear.

At 65, I might not tackle intense workouts, but staying active is important to me, and chair workouts have been a blessing.

I have been trying to cancel my subscription on the website for the past month. When trying to select my profile to cancel the subscription the website logs me out. i have tried cancelling both on my phone and on laptop same experience and now my bank account has been debited again.
Please can i get assistance on cancelling my subscription as this was done directly on the app and not via Google store.

I love this app but can’t give it five stars because they recently changed the background music to free downloads from the services Premium Beat and Audio Jungle. Apparently as part of their agreement with these services, the music is watermarked every few seconds with annoying mumbling from a man saying Premium Beat dot come” and a woman alternately whispering or mumbling “Audio Jungle.” I could live with the Premium beat watermark but the Audio Jungle woman is just excruciatingly ANNOYING. Please hire some starving composer to create some custom music for you and ditch the horrible watermarked music!!!

I tried just fit for a few days and had to stop, I had excruciating lower back pain and have had to visit chiropractor for help.
Please be aware of the hazards and the consequences of using an app without supervision in your own home worth going to gym to get advise of experts.
Total

The team is very responsive to feedback. I've just started using the app, so I can't speak to its long-term effectiveness yet, but so far, so good.

The convenience is unbeatable. I can do my workouts anywhere, even with limited time.

Liars! No 7 day free trial! I cancelled on day 2 and now it says subscription up on August 9, 2025! I want someone to contact me about this and get this fraudulent app the hell off my phone. You deserve no stars fraudsters

I love that I can do wall pilates with this app! It's a great way to get in shape without spending money on a gym or equipment.

On August 17th, I signed up for a free, one week trial before eventually continuing on with a 1 years subscription to Justfit. Upon trying it out, Justfit could not offer the fully seated exercise programs for people with knee and hip problems, which they advertised. I tried to bring this to the attention to their customer service but only got a standardized reply that did not help. On August 21st, only 5 days later, I decided to cancel the subscription before the free trial was over, but was then charged for a full year's subscription until the 17th of August 2025 without a refund!

It is my opinion that this company uses false advertising to attract new customers without holding up their agreements and, in the long run, is committing fraud! There is nowhere on the app to contact them in order to find a solution. I have emailed them but was ignored!

I would have given 0 stars if it was possible because now I was forced to purchase a subscription which I cannot use!

Shame on you! Stealing disabled pensioners money!

App is crashing consistently after one week.

You steal our money. I clicked the 7 day free trial. And it charged me $60 for a whole year. I want my money back. I can not find a way to contact you. I’m sick of getting my money stolen from apps