Just Flutes Reviews 1,298

Great service. Arrived quickly and beautifully packaged. Highly recommend for flute accessories, third time of receiving good purchasing experience.

Arrived quickly, well packaged.
Mouthpiece rubbers as described.
Reliable service.

Great service, after searching around for sheet music on various sites, I now check Just Flutes first as always seem to have what I need in stock, or give the date to expect it. Easy to order, great delivery updates and arrives on time.

You had the niche items in question, plastic Nuvo jSax reeds, in stock and got them out to me as expeditiously as promised. Many thanks for your great service once again!

I bought a flute. Not just any old flute, but a fine historic antique flute; a Djalma Julliot. It was described as "approximately playable" but turned out to be totally playable. Also, an engraving on the flute, which their blurb didn't mention, and didn't show in the pictures, pointed to it having had an interesting historical connection with Switzerland. The flute reeks of history! The price was also affordable and reasonable; rare for this age and type of Boehm flute. Speedy and helpful service; very speedy delivery and excellent safe packaging. I will be buying from this company again.

There was a severe technical glitch when trying to order online. In the end, I had to swap from my usual Firefox browser to Chrome (on an Android phone) in order to complete the order. Otherwise, plain sailing.

I'm a professional saxophonist and I go to Just Flutes for all my flute doubling needs. The staff are so helpful, knowledgeable and friendly, I literally cannot fault this shop at all! The repair service is also very friendly, quick and reasonably priced. 10/10

Thank you very much for arranging my order of Stamitz’s Concerto. Good communications. Good service!

Everything went without a hitch. The way things used to be done before computers!! When I purchased from catalogues and spoke on the telephone there were very rarely any problems. These days people blame the computer when there is a problem. However, garbage in, garbage out!! The truth about computers.
I heartily recommend Just Flutes and shall shop here again.
Many thanks!

I looked everywhere for this particular music book and found it here at Just Flutes! It was a competitive price and was packaged well and posted quickly. I will definitely look here first next time!

You are always so quick and helpful in your responses. This makes me feel I can rely on you, whether it is sheet music I need, buying/selling instruments or looking for various accessories.

My recorder was delivered really quickly and well packaged, and I am enjoying playing it. I found the price was very competitive compared with other well known music shops. I would thoroughly recommend Just Flutes.

This company has everything a flautist could want! The only niggle I have is that they are a little bit slow when processing orders.

The music I ordered arrived promptly but unfortunately was for the wrong trio of instruments. I contacted Just flutes and was able to organise and receive the corrected order with no fuss or delay

Fast delivery and great range of music - always find what we need / want.

Great service and good communication on progress of order.

One company had let me down but Just Flutes delivered my husband’s music diary (a present for Christmas) on time with just a few days to go before D Day. Thanks!

Online ordering is quick and easy. Staff have a wealth of musical experience, are helpful and professional. Have dealt with both over the phone and face to face and always excellent customer service.

All good. Prompt delivery from stock.

Spent around £46 on two separate orders to different addresses - they put them together as one order (both were presents) so now have to buy another present - can hardly ask someone to give it back!!
They offered a measly £10 voucher - meaning I'd have to put in another order - not enough for the hassle and stress they've caused me and as if I'll buy from them again?!

I asked at least for a £10 refund, they said no.

No acknowledgement of the stress they caused - or that sending to different addresses 1. was THEIR fault and 2. cost me a lot more than £10 to rectify, having to buy another present to make up for them sending both to the same person and address - even though the orders were for different names and addresses.

Literally no care for their customer both in the initial mistake, but more importantly in the way they have dealt with it since - still can't get over the £10 voucher offered - and refusal to give even a £10 refund for their mistake. Awful customer service, do not recommend.