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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the prompt and efficient delivery of products. Many people highlight the high quality of the items received, from instruments to sheet music, and appreciate the ease of the ordering process. The helpfulness and friendliness of the staff are also frequently mentioned, contributing to a positive overall experience. However, some customers also noted occasional issues, such as a six-month wait for a back-ordered item. A few people experienced technical glitches when trying to place orders online, requiring them to switch browsers to complete their purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently report that items are delivered... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the excellent,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy delivery,... See more

Order

Clients share positive opinions on order. Many customers praise the easy, efficient, and speedy ordering... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Based on these reviews

Rated 5 out of 5 stars

I have dealt with Just Flutes for years and I received the same excellent service once again. I mistakenly ordered the siver flute key pendant twice, after notification of restocking. They kindly qu... See more

Rated 5 out of 5 stars

Excellent service. The item arrived with a minor problem which the team agreed could be fixed by a local flute expert rather than a return to the workshop in Croydon, saving time and money. The instru... See more

Rated 5 out of 5 stars

Ordered two recorders: they arrived very promptly, and well packed. I was delighted with one of them, but the other - no fault of the seller - was not at all good. However, it did mean I had to u... See more

Rated 5 out of 5 stars

After advise from people on Flute Forum took the plunge and bought a Trevor James 10X rather than the 5X and have not been disappointed. Am new to flute and quality is very good for price point an... See more


Company details

  1. Musical Instrument Store

Written by the company

The UK's leading flute specialist. Estabnlished in 1985, Just Flutes has been the professional's go-to for flute music, instruments, repairs and accessories. Croydon, South London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Had what we was looking for very fast…

Had what we was looking for very fast response and very helpful group of people working for just flute. Delivery was quick.
Highly recommend just flute to anyone and everyone. Thank you very much 😊

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Unbeatable price and value from Just Flutes

I was pleased to find the printed score of Fiocco's Allegro and Telemann's Sonatina together with performances with accompaniment at practise tempos on cd in the Dowani series available from Just Flutes at a very competitive price. Everything carefully packaged to be received in pristine condition.

July 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Good service

I wanted a short barrel for my clarinet. This was initially out of stock but JF emailed me when it was back. The ordering process was then straightforward and delivery prompt.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful flute

I was nervous buying a musical instrument for my daughter online but need not have worried as it is a beautiful flute. It arrived promptly. My daughter is very pleased with the flute.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great service as usual

This time i bought a neck strap but used several times before. Always very reliable, competitively priced, l like the low minimum for free swift delivery. Bought both small items, also a much more expensive saxophone for which they happily gave me advice over the phone

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Smooth and easy

The whole process was very swift and straighhtforward. I had no issues and the order came quite quickly. Product was perfect and as described. Definitely would use again :)

April 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company

I've bought several items from Just Flutes. The latest was a three-instrument stand, one peg of which was bent when it arrived. They sorted me out a replacement immediately and efficiently. Very nice people to deal with.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended shop

Highly recommended shop. Wide variety of sheet music (other items surely too). Very friendly and competent contact, sheet music was shipped within a week to Germany. Website is userfriendly and shopping process smooth and easy. I only missed an easily accessible info about a contact email address. For customers who are not so comfortable speaking English, calling can be a challenge if they have a question.

March 18, 2024
Unprompted review

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