I did what I wanted in a simple and clear way. It is OK, I am surprised by name changing: I started with Travelocity, then name changes to JustFly. I hope it is not a ruse.
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Review summary
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Based on these reviews
Well compared with other agencies that I checked for booking flights, I observed that justfly simplified the method of searching for booking, the dates to choose from, and give you more details in the... See more
I've never had a problem this far using just fly I've been using it every time I fly thank you very much for your due diligence and hoping for window seat going and coming
Absolutely loved the lower fare alerts! I was able to purchase the best flights for my budget! Easy experience with all the information needed. My only wish is that it was compatible with my calenda... See more
Company details
- #42 of 50 best companies in Flights Search Site
- #172 of 201 best companies in Travel Agency
Written by the company
JustFly was created by a team of technological experts with many years of experience in the travel industry. We believe our platform is second to none when it comes to issuing low cost tickets efficiently in a user-friendly environment. We have partnered with over 400 airlines to deliver the best prices possible to our customers. Our team of travel agents is ready to assist you on the phone you can rest assured we're with you every step of the way to make sure your vacation is flawless.
Contact info
4.1
Great
201K reviews
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easy and senior friendly
April 14, 2026
By the time we paid their booking fee…
By the time we paid their booking fee and then found out they also charged a fee on seats, we would have paid less going direct to the airlines. Trying to call customer service was a nightmare as well. I would not recommend this company as a travel service.
March 16, 2026
Unprompted review
I bought cancellation insurance thru…
I bought cancellation insurance thru just fly..
Had to cancel trip and now just fly say that I have too contact a third party to file a claim, even though I paid just fly for the insurance.
They say they have no way of contacting xcover, the insurance company, and xcover's website say that I have to get the information from just fly!
Very frustrating after being on the phone for hours and getting nowhere, couldn't even get a supervisor on the phone.. Better business bureau is next!
April 7, 2026
Unprompted review
You do a great job
It went very well it fills good to someone doing very good 👍🏽 job thank 😊
.
April 14, 2026
Triple check what you're buying as it might turn out to be an upsetting experience.
so I bought a multi city ticket on this website and it has been a nightmare.
I bought a ticket from LHR to KIX via HEL and then back from HND to LHR [direct] and the price was not cheap cheap, but reasonably priced.
The flight from LHR - HEL - KIX was lovely as Finnair always is and my ticket included 2x 23kg luggage allowance which I didn't need as I only had 1x 22.5kg suitcase but it was nice to have.
I am due to fly back on the 22nd April 2026 from HND to LHR with BA and to my surprise, the ticket that justly.com got me it's a hand luggage ONLY ticket. makes no sense at all as I was told that the allowances were the same for the whole trip. That my friends, was a lie as confirmed by BA just now.
Ended up having to pay extra on BA.com to get my suitcase back from Japan to the UK.
Needless to say I will never buy another ticket from this site.
It makes no sense to buy me a ticket with such a good allowance coming in to Japan but flying home I get no allowance at all? I mean... how is that even possible?
April 14, 2026
Unprompted review
The booking process is very simple 👌…
The booking process is very simple 👌 and self explanatory.
April 14, 2026
Misled into purchasing seats
Misled into purchasing seats, no human being customer service just dead end AI loops with phone and chat.
April 9, 2026
I appreciated the fare alert
I appreciated the fare alert. Buying my tickets was very easy
April 11, 2026
Convenient
April 14, 2026
Easy to use.
April 13, 2026
Always discounted prices my favorite…
Always discounted prices my favorite app thank you 🙏. Never disappoints.
April 14, 2026
It is a scam company
It is a scam company. DO NOT USE this company to book your trip!!
April 11, 2026
Unprompted review
You guys are my favorite it seems like…
You guys are my favorite it seems like I always get the best results from just fly ,and the lowest price.
April 14, 2026
User friendly app
April 13, 2026
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