We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities. He has been very patient throughout the whole process and took the time to ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our conversation with Nadia was very informative and transparent. She talked us through the whole process of setting up payments for our bills and eased a lot of pressure that was piling up prio... See more
Company replied
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is know... See more
Company replied
So there I was sat at home, all disabled n that. Feeling completely overwhelmed until out of nowhere, ray burst into my life like his namesake in the dark. Courteous, polite, helpful. Three powerful a... See more
Company replied
Company details
- Housing Utility Company
- Energy Supplier
- Home Insurance Agency
- Moving and Storage Service
- Phone and Internet Service
- Price Comparison Site
Written by the company
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Contact info
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, United Kingdom
- 01202 022 448
- move@justmovein.com
- justmovein.com
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phil - great experience
Spoke to Phil today regarding my move. Very efficient and a pleasure to talk to. Put my mind at ease a lot about all of the admin work moving puts on us.
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Milo,
Thank you for your thoughtful review. We are delighted to hear that your experience helped put your mind at ease during your move, particularly when it comes to managing the administrative side of things.
It is especially great to know that Phil provided efficient and approachable support throughout. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Lyndon was super friendly and helpful
Lyndon was super friendly and helpful! Got cheaper deals than comparison sites, very happy!
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Kathryn,
Thank you for your kind words. We are pleased to hear that you found the service helpful and that the options provided worked well for you.
It is especially good to know that Lyndon made the experience clear and supportive. We appreciate your feedback.
Kind regards,
Danielle
Phil made the moving experience so much…
Phil made the moving experience so much less stressful, sorting out all the extra things so I didn’t need to worry about them. Such great customer service! Thanks Just Move In!
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Cindy,
Thank you for your lovely review. We are delighted to hear that your moving experience felt less stressful with everything taken care of on your behalf.
It is especially pleasing to know that Phil provided such supportive customer service throughout. We truly appreciate you sharing your experience.
Kind regards,
Danielle
Spoke with Phill today and he was very…
Spoke with Phill today and he was very professional and patient. Explained all the details and I believe I chose the right deal. Thank you
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Mackalia,
Thank you for your kind feedback. We are pleased to hear that your experience felt professional and that everything was clearly explained to help you make an informed decision.
It is great to know that Phil provided patient and thorough support. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Clear and concise advice
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Nick,
Thank you for your review. We are pleased to hear that you found the advice clear and concise.
Keeping things straightforward and easy to understand is something we aim for, so we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
Was great to talk with someone who…
Was great to talk with someone who helps you set everything up in one go instead of having to deal with it all separately. This is the first property I have lived in since my family home so was very useful and informative.
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Becky,
Thank you for your thoughtful review. We are delighted to hear that you found the service helpful, especially when navigating your move into a new property after living at home.
Making it easier to set everything up in one place is exactly what we aim to do, so it is great to know this made a difference for you. We appreciate you sharing your experience.
Kind regards,
Danielle
Lyndon was fantastic
Lyndon was fantastic! Incredible helpful and clear. A really good service!
April 30, 2026
Unprompted review
Reply from Just Move In
Dear Beau,
Thank you for your kind words. We are pleased to hear that you had such a positive experience and found the service both helpful and clear.
It is especially great to know that Lyndon provided supportive guidance throughout. We appreciate your feedback.
Kind regards,
Danielle
Pleasent conversation and excellent…
Pleasent conversation and excellent customer service.
April 28, 2026
Unprompted review
Reply from Just Move In
Dear Szilvia,
Thank you for your kind feedback. We are pleased to hear that you had a pleasant experience and that the customer service met your expectations.
Providing a smooth and approachable service is something we value, so it is great to know this came across during your interaction. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Lyndon from Just Move In was friendly…
Lyndon from Just Move In was friendly and helpful. We didn’t end up going for any broadband or energy switches due to our circumstances, but he was well informed and helpful in clearing up the process of moving for us. Great service
April 29, 2026
Unprompted review
Reply from Just Move In
Dear Kristaps,
Thank you for your thoughtful review. We are pleased to hear that you found the guidance helpful and informative, even if you decided not to proceed with any switches at this time.
It is especially good to know that Lyndon was able to provide clarity around the moving process in a friendly and supportive way. We appreciate your feedback and are glad the conversation was useful.
Kind regards,
Danielle
Had a great time speaking with Lyndon…
Had a great time speaking with Lyndon he was very apt and clear about all the information that was necessary before the move in.
April 29, 2026
Unprompted review
Reply from Just Move In
Dear Ayush,
Thank you for your kind words. We are delighted to hear that your conversation was clear and informative, helping you feel prepared ahead of your move.
It is especially pleasing to know that Lyndon provided such clear and helpful guidance. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Phil’s was so useful and very friendly…
Phil’s was so useful and very friendly and was more than happy to find the best price possible.
April 29, 2026
Unprompted review
Reply from Just Move In
Dear Haroon,
Thank you for your feedback. We are pleased to hear that you found the service both helpful and friendly, and that your experience felt supportive throughout.
It is great to know that Phil took the time to explore suitable options and assist you in finding a good outcome. We appreciate you sharing your experience.
Kind regards,
Danielle
I just had a lovely chat with Daryl at…
I just had a lovely chat with Daryl at Just Move In . He was excellent and setting out all the options for my gas, electricity , water and broadband . He was clear but cheerful and during this very stressful time he made me laugh bless him! I rang at 5.20 so was a bit nervous about the level of service I would receive as they close at 5.30 but Daryl was completely professional, clear and concise . If I didn’t understand anything he explained patiently again. Excellent service . I’m very impressed . So much so I wrote a review !!
April 28, 2026
Unprompted review
Reply from Just Move In
Dear Pragati,
Thank you for such a thoughtful and detailed review. We are delighted to hear that your experience was both informative and reassuring, especially during what can often be a stressful time. It is great to know that everything was explained clearly and that you felt supported throughout your call.
It is especially pleasing to hear how well Daryl looked after you, balancing professionalism with a friendly and approachable manner. Your feedback is greatly appreciated, and we are glad the experience left such a positive impression.
Kind regards,
Danielle
Just Move In review
Will helped me a lot with finding the correct suppliers for my move. I have been moving from one city to another and it was hard to find the correct resource. This platform made everything easy and quick.
April 28, 2026
Unprompted review
Reply from Just Move In
Dear Defne,
Thank you for your kind feedback. We are pleased to hear that your move between cities felt easier and more manageable with the support provided. Finding the right suppliers can be time-consuming, so it is great to know the process felt quick and straightforward.
It is especially good to hear that Will was able to assist you effectively in finding suitable options. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Great service, lovely agent
Spoke to a really lovely guy called Lyndon, super helpful and informative. Was quite an enjoyable conversation and he got everything sorted that we wanted and explained everything thoroughly. Great service and prices were really good too
April 28, 2026
Unprompted review
Reply from Just Move In
Hi there,
Thank you for your lovely review. We are delighted to hear that your experience was both helpful and enjoyable, and that everything was clearly explained along the way.
It is especially pleasing to know that Lyndon provided informative and supportive guidance while ensuring everything was set up to your satisfaction. We appreciate your feedback.
Kind regards,
Danielle
Spoke to will on the phone and he set…
Spoke to will on the phone and he set me up with an all in one utility bill which saved me the hassle of calling individual companies while also trying to move in to my new phone. Great guy, would recommend
April 28, 2026
Unprompted review
Reply from Just Move In
Dear Wesley,
Thank you for your kind words. We are pleased to hear that setting up your utilities felt straightforward and helped reduce the demands of moving into your new home.
It is great to know that Will was able to support you efficiently and make the process easier to manage. Your recommendation is much appreciated.
Kind regards,
Danielle
The caller helped me with everything I…
The caller helped me with everything I needed and was making sure I understood everything. Really helpful
April 27, 2026
Unprompted review
Reply from Just Move In
Dear Mia,
Thank you for your kind feedback. We are pleased to hear that you felt well supported throughout your call and that everything was explained clearly. Taking the time to ensure everything is fully understood is something we place great importance on.
It is reassuring to know that the experience was helpful and met your needs. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Had a great experience with the…
Had a great experience with the company. Phil very helpful and knowledgeable. Would recommend.
April 27, 2026
Unprompted review
Reply from Just Move In
Dear Michelle,
Thank you for your review. We are delighted to hear that you had a positive experience and found the support both helpful and knowledgeable.
It is especially great to know that Phil was able to assist you effectively. Your recommendation is very much appreciated.
Kind regards,
Danielle
Really excellent service everyone I…
Really excellent service everyone I spoke to was spot on and knowledgable and all very smooth and fast on setting up accounts. Thank you
April 27, 2026
Unprompted review
Reply from Just Move In
Dear Jess,
Thank you for your thoughtful feedback. We are pleased to hear that your experience was smooth and efficient, and that the team provided knowledgeable support throughout.
Ensuring everything is set up quickly while maintaining clear communication is something we aim for, so it is great to know this reflected in your experience.
Kind regards,
Danielle
Nadia C was very helpful
Nadia C was very helpful, polite, friendly and even open-minded to my specific circumstances and very patient. She gave me the best deals, best advice and even the best service. 11/10
April 27, 2026
Unprompted review
Reply from Just Move In
Dear Beth,
Thank you for your generous review. We are delighted to hear that you felt well supported and that your specific circumstances were taken into account throughout the process.
It is especially pleasing to know that Nadia C provided patient and thoughtful guidance while helping you explore suitable options. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Helpful and professional service
Helpful and professional service
Good, clear explanations
April 27, 2026
Unprompted review
Reply from Just Move In
Dear Peter,
Thank you for your feedback. We are pleased to hear that you found the service helpful and professional, with clear explanations throughout.
Providing straightforward and reliable guidance is something we aim for, so it is great to know this was your experience. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
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