We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities. He has been very patient throughout the whole process and took the time to ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our conversation with Nadia was very informative and transparent. She talked us through the whole process of setting up payments for our bills and eased a lot of pressure that was piling up prio... See more
Company replied
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is know... See more
Company replied
So there I was sat at home, all disabled n that. Feeling completely overwhelmed until out of nowhere, ray burst into my life like his namesake in the dark. Courteous, polite, helpful. Three powerful a... See more
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Company details
- Housing Utility Company
- Energy Supplier
- Home Insurance Agency
- Moving and Storage Service
- Phone and Internet Service
- Price Comparison Site
Written by the company
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Contact info
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, United Kingdom
- 01202 022 448
- move@justmovein.com
- justmovein.com
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many thanks to Will
Many thanks to Will, at ‘Just Move In’, who sorted me out speedily as I’m anxiously navigating my first move! He made it easy for me, took a burden from me, and helped me find a plan that best suited me. Many thanks Will!
April 20, 2026
Unprompted review
Reply from Just Move In
Hi Tormod,
It's great to hear Will was able to take the pressure off during what can be quite a daunting experience. A first move comes with a lot to think about, and knowing someone's in your corner makes all the difference.
We'll make sure Will hears about your kind words. Wishing you a wonderful start to life in your new home.
Kind regards,
Steph
As advertised
Lyndon Beadle, I had the pleasure of talking to, concise and knowledgable conversation, got exactly what I needed in a very agreeable amount of time, would love it if any follow up call went through him, great service!
April 17, 2026
Unprompted review
Reply from Just Move In
Dear Sam,
Thank you for your thoughtful review. We are pleased to hear that your experience was clear, efficient and delivered exactly what you needed within a reasonable timeframe. Keeping things concise while still covering all the important details is something we aim for.
It is especially great to know that Lyndon Beadle made such a positive impression. Your feedback is much appreciated, and we are glad the service met your expectations so well.
Kind regards,
Danielle
Thank you very much
Thank you very much, Nadia.
You were very helpful 😊 and kind!
April 17, 2026
Unprompted review
Reply from Just Move In
Dear Shubhika,
Thank you for your kind words. We are delighted to hear that you had a positive experience and felt supported throughout your interaction.
It is especially lovely to know that Nadia was helpful and approachable. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
I would recommend JustMoveIn as a hassle-free way to deal with this stuff!
Had a phone call with Lyndon Beadle and he was very clear throughout and helpful in guiding me through the whole process of setting up new utility accounts and notifying the council. I would recommend JustMoveIn as a hassle-free way to deal with this stuff!
April 17, 2026
Unprompted review
Reply from Just Move In
Dear Marco,
Thank you for your detailed feedback. We are pleased to hear that the process felt straightforward and that you were guided clearly through setting up your utilities and notifications.
It is great to know that Lyndon Beadle provided helpful and clear support throughout. Your recommendation is very much appreciated, and we are glad the service proved to be a hassle-free solution for you.
Kind regards,
Danielle
Will made the process very…
Will made the process very straightforward and walked me through setting my utilities up very quickly and was very nice to deal with.
Thanks Will!!
Rory
April 16, 2026
Unprompted review
Reply from Just Move In
Dear Rory,
Thank you for your kind review. We are delighted to hear that the process felt straightforward and that everything was set up quickly and efficiently.
It is especially pleasing to know that Will provided friendly and helpful support throughout. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Awesome service
Great experience. Everything is straight forward and very detailed. Also Daryl Yarwood promptly able to answer all our question. Great customer service
April 15, 2026
Unprompted review
Reply from Just Move In
Dear Ulysses,
Thank you for your thoughtful feedback. We are pleased to hear that you found the service clear, detailed and easy to follow from start to finish.
It is great to know that Daryl Yarwood was able to respond promptly and support you with your questions. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Amazing service from Phil Murphy!
Amazing service from Phil Murphy. Very informative about good deals and making sure the move to our new home was smooth and stress-free. He helped us swiftly find a great deal on broadband, along with insurance for me and my partner. Highly recommend using this service if you’re a first time renter and would love a good chunk of hassle lifted off your shoulder :)
April 14, 2026
Unprompted review
Reply from Just Move In
Dear Nicole,
Thank you for your detailed and thoughtful review. We are delighted to hear that your experience felt smooth and well supported, particularly during what can often be a demanding time. It is great to know that everything was arranged efficiently and helped take some of the pressure off your move.
It is especially pleasing to hear how well Phil Murphy supported you and your partner, providing clear guidance and helping you find suitable options. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Danielle
Excellent customer service
Excellent customer service. They’ve really thought of everything & make the moving (and setting up) process much less painful and difficult !! Highly recommend
April 14, 2026
Unprompted review
Reply from Just Move In
Dear Maria,
Thank you for your kind feedback. We are pleased to hear that you found the service thorough and that it helped make the moving and set-up process feel more manageable.
We aim to anticipate the details that can often be overlooked, so it is encouraging to know this approach made a difference for you. Your recommendation is very much appreciated.
Kind regards,
Danielle
Phil was very helpful
Phil was very helpful; he explained the moving process and what Just Move In could provide. Very appreciative, thank you!
April 14, 2026
Unprompted review
Reply from Just Move In
Dear Iyana,
Thank you for your review. We are pleased to hear that Phil was able to clearly explain the process and outline how we could support your move.
Providing clear and helpful guidance is something we take pride in, so it is great to know this was reflected in your experience. We appreciate your kind words.
Kind regards,
Danielle
I had a fantastic experience with Just…
I had a fantastic experience with Just Move In, I spoke with Hayley initially who was very lovely, explained everything very well and made me feel confident and comfortable to continue the process. I was then passed on to Lyndon, again, very lovely, very polite and respectful. He went through absolutely everything with me in great detail, was more than happy to explain anything I didn’t understand and got me a brilliant deal for my energy bills! I wouldn’t have even known where to start with changing providers, tariffs, contracts etc and it was something that I was dreading and actually something I was putting off, so I’m incredibly grateful for all of the help I’ve received and the amount of stress it’s taken off the move. Everything has been emailed over to me, it’s easy to understand and everything was explained very clearly. Thank you so much again Hayley and Lyndon, you’re both fantastic at your jobs and this is a formal request for your boss to give you both a bonus haha!
April 14, 2026
Unprompted review
Reply from Just Move In
Dear Elle,
Thank you for such a detailed and generous review. We are delighted to hear that your experience felt supportive from start to finish, especially with something that can often feel complex and time-consuming. It is wonderful to know that the process felt clear, manageable and took away some of the stress you had been anticipating.
It is especially pleasing to hear how well Hayley and Lyndon supported you throughout, ensuring everything was explained thoroughly and tailored to your needs. Your kind words will certainly be shared with them, and we truly appreciate you taking the time to share your experience.
Kind regards,
Danielle
Had a call with Will who was helpful
Had a call with Will who was really helpful and helped get some bits sorted for my move!
April 13, 2026
Unprompted review
Reply from Just Move In
Dear James,
Thank you for your kind feedback. We are pleased to hear that Will was able to assist you and help get things in place for your move.
Making the process straightforward and efficient is something we aim for, so it is great to know this was your experience. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Easy
Easy, human and got the job done! Specifically for London workers who have limited time available for admin task, this is a game changer.
Kirsty was an absolute delight to speak with and made the whole process easy, stress free, and efficient as anything. Brilliant solution to a much needed gap in the market
April 13, 2026
Unprompted review
Reply from Just Move In
Dear Caroline,
Thank you for your thoughtful review. We are delighted to hear that you found the service both efficient and well suited to a busy schedule. Simplifying the administrative side of moving is exactly what we aim to achieve, so it is great to know this made a meaningful difference for you.
It is especially pleasing to hear that Kirsty provided such a positive and supportive experience throughout. Your feedback is greatly appreciated, and we are glad the service proved so valuable.
Kind regards,
Danielle
Reply from Just Move In
Dear Jodi,
Thank you for your kind feedback. We are pleased to hear that Paul was able to assist you in a quick and straightforward way.
Making the process simple and efficient is something we always aim for, so it is great to know this was reflected in your experience. We appreciate you taking the time to share your thoughts.
Kind regards,
Danielle
Great service.
I have had a very pleasant conversation with a friendly and knoledgeable representant of Just Move In.
As a free service they provide excellent service.
April 10, 2026
Unprompted review
Reply from Just Move In
Dear Costin,
Thank you for your review. We are delighted to hear that you had a pleasant experience and found the support both friendly and knowledgeable.
Providing clear and helpful guidance is something we take pride in, so it is encouraging to know this came across during your interaction. We appreciate your feedback.
Kind regards,
Danielle
I had a clear agreement with them to…
I had a clear agreement with them to dismantle and reassemble 5 beds. When they arrived, they suddenly claimed there was only 1 bed and demanded an extra £500 to do the job they had already agreed to. This is completely unacceptable and clearly an attempt to take advantage of the situation.
On top of that, their vehicle was nowhere near full, yet they refused to take the suitcases and falsely claimed there was no space. This was nothing but dishonest, unprofessional behavior.
This has been one of the worst experiences I have ever had with any service. I strongly warn others to stay away!
March 26, 2026
Unprompted review
Reply from Just Move In
Dear Rahma,
Thank you for taking the time to share your experience. We are very sorry to hear about the situation you have described, as it sounds both frustrating and disappointing.
However, we believe this review may have been intended for another company. We are Just Move In, and we do not provide removals or furniture dismantling services. From the details in your review, it appears this may relate to your removals provider.
We would recommend directing your feedback to the correct company so they can investigate and address the matter for you. We do appreciate you bringing this to attention and hope you are able to get a resolution.
Kind regards,
Danielle
House move
Lorraine and Daryl were fantastic and was such a help, Daryl explained everything to me what I needed to know, and the relief I feel knowing I don’t have to make no phone calls to set everything up as they do all the work for you, thank you so much
April 9, 2026
Unprompted review
Reply from Just Move In
Dear Cassie,
Thank you for your thoughtful review. We are delighted to hear that your move felt easier and more manageable with the support provided.
It is especially pleasing to know that Lorraine and Daryl were able to guide you clearly and take the pressure off setting everything up. We appreciate you sharing your experience.
Kind regards,
Danielle
Will Anderson - The man you need!
Will Anderson - An amazing human being!
very helppful
April 9, 2026
Unprompted review
Reply from Just Move In
Dear Jubaid,
Thank you for your kind words. We are pleased to hear that Will Anderson made such a positive impression and provided helpful support throughout your experience.
Delivering friendly and reliable assistance is something we value, so your feedback is greatly appreciated. Thank you for taking the time to share it.
Kind regards,
Danielle
Supportive and helpful
I spoke to Phil who was very supportive in helping me with utility bills etc. He explained clearly on the different options and also didn’t pressure me to go for anything on the spot. He was polite and friendly too.
April 8, 2026
Unprompted review
Reply from Just Move In
Dear Eliza,
Thank you for your thoughtful feedback. We are delighted to hear that Phil provided supportive and clear guidance while helping you explore your options.
Ensuring there is no pressure and that everything is explained thoroughly is an important part of our service, so it is great to know this was your experience.
Kind regards,
Danielle
Friendly and provided valuable…
Friendly and provided valuable information to form my decisions that supported moving into my new property. Thank you!
April 7, 2026
Unprompted review
Reply from Just Move In
Dear Natalie,
Thank you for your kind review. We are pleased to hear that you found the service friendly and informative while making decisions for your move.
Providing helpful and relevant information is something we prioritise, so it is great to know this supported you during the process.
Kind regards,
Danielle
Brilliant service
Brilliant service! Quick and effection. Answered all my questions and Kirsty was super helpful and professional
April 7, 2026
Unprompted review
Reply from Just Move In
Dear Rosie,
Thank you for your lovely feedback. We are delighted to hear that you found the service quick and efficient, and that all your questions were answered clearly.
It is especially pleasing to know that Kirsty provided helpful and professional support throughout. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
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