Just Radiators Reviews 

4,144
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 918 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, finding radiators that perfectly suit their needs and decor. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving promptly and well-packaged. People appreciate the exceptional service and the helpful, knowledgeable staff who provide excellent support from initial inquiry through to delivery, making the entire process smooth and easy. However, some customers also noted occasional issues with missing or incorrect components upon delivery, such as valves or brackets. Additionally, a few people experienced manufacturing defects or found minor aesthetic discrepancies with product parts, though these instances were often resolved efficiently by the company.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, competitive pricing, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as good, solid,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its brilliance and efficiency.... See more

Staff

Consumers find staff to be exceptionally helpful and efficient, with many reviewers praising specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied

Rated 5 out of 5 stars

Always very quick and efficient with supplies. Recently on an order of three radiators, we mislaid a set of hanging brackets on our site. A spare set was dispatched the next day, without any charge or... See more

Company replied


Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Interior Designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(4,144)

909 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal With

Had a problem and they dealt with it straight away. They were very helpful.

April 30, 2026
Just Radiators logo

Reply from Just Radiators

Hi Nick, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Stylish modern looking bathroom…

Stylish modern looking bathroom radiator at a good price.

April 24, 2026
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Reply from Just Radiators

Hi Jo, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The radiator I bought looks fantastic…

The radiator I bought looks fantastic and came very quickly.
Thanks Ian

April 23, 2026
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Reply from Just Radiators

Hi Ian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great service

Great service, excellent price, good quality radiator from a leading brand. Delivery was also quick and seamless

May 6, 2026
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Reply from Just Radiators

Hi Louisa, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 1 out of 5 stars

Our experience was terrible.

May 25, 2026
Unprompted review
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Reply from Just Radiators

Hi Helga, I’ve checked both our correspondence and order system, but unfortunately I haven’t been able to find anything under your details. It also appears that no additional information was provided alongside this review.

I’ve reached out to you via Trustpilot, and if you could please provide the order reference related to this review, that would be greatly appreciated. - Cameron, Sales Manager

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, lovely lad who delivered the radiator, helpful

May 4, 2026
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Reply from Just Radiators

Hi Deborah, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Really good design and material.

Really good design and material.

April 26, 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great service, great radiators!

Prompt notification of the sale, and updated throughout until items were delivered.

I purchased the two column horizontal radiators and the quality of them are superb - I’ve had many compliments already!

April 24, 2026
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Reply from Just Radiators

Hi Miss Hunt, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent experience

The ordering process was simple and the staff who phoned to book delivery date, were impressively efficient.

Item came within time slot on specified day and was delivered with care by courier.

I can't comment on heat output, as I'm awaiting plumber to install it. However, going on previous experience with that make, it should be fine.

April 27, 2026
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Reply from Just Radiators

Hi Hazel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great radiators

Easy to order , regular updates regarding the order and delivery . Radiators look great , really pleased with them !

April 29, 2026
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Reply from Just Radiators

Hi Jane, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

I haven't had chance to get them fitted…

I haven't had chance to get them fitted yet ,but the service was very good

April 28, 2026
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Reply from Just Radiators

Hi Michael, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Simple ordering process and prompt…

Simple ordering process and prompt delivery. All very professional.

April 28, 2026
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Reply from Just Radiators

Hi Nick, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

All about the service

Service from Just Radiators was first class from the support provided on the telephone, to the ordering online and next day delivery.

Furthermore the return of an item we ordered 'just in case' the plumber needed it was painless - thank you

April 27, 2026
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Reply from Just Radiators

Hi William, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Ordering was easy and delivery was…

Ordering was easy and delivery was quick, will definitely use again

April 25, 2026
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Reply from Just Radiators

Hi Sally, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

First class service!

First class service!

April 25, 2026
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Reply from Just Radiators

Hi Phillip, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great range of products, careful delivery

Great range of products. My particular choice was delivered carefully and very well packed.

April 24, 2026
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Reply from Just Radiators

Hi Francois, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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