Just Vehicle Solutions Reviews 

336
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency, straightforwardness, and hassle-free nature. Many people appreciate the friendly, professional, and helpful staff, with specific individuals often mentioned for their outstanding support and welcoming approach. The customer service is frequently described as exceptional, making interactions pleasant and easy for consumers. Reviewers also find the pricing to be very reasonable and competitive, often noting the absence of hidden charges. The overall user experience is smooth, quick, and well-organized, ensuring a positive journey from start to finish.

What people talk about most

Service

People report positive experiences with service, often highlighting the friendly, professional, and efficient... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as brilliant, amazing,... See more

Price

Reviewers highlight positive aspects of price, consistently finding them competitive and reasonable.... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting how easy and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had never hired a car before and were slightly anxious about doing so. We need not have worried. We were looked after so kindly and efficiently by Anna and Lee that the whole experience could n... See more

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

Collection and drop off really well organised by very friendly and helpful staff. Car was exactly what we wanted. Very clean inside and out. Excess mileage charge was clearly explained on collection a... See more

Rated 5 out of 5 stars

Lee was great, very professional, polite and friendly. He had all the necessary checks and paperwork done on arrival, gave me a good walk round the van and I was on my way quickly. I will definitely... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(336)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Huge thank you to Anna

Huge thank you to Anna.

Needed a luton-size van to help the kids move home. A quick phone call to JVS resulted in me hiring a van that looked brand new. After a quick demo from Anna on how to operate the tail lift we were away in no time. Completely hassle-free from start to finish - have no hesitation whatsoever recommending these guys.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Anna and her team helped me out whilst…

Anna and her team helped me out whilst I was waiting for my new car

Anna went above and beyond when my satnav took me on an unscheduled tour of the local area and made me late for my collection

Great business

Helpful and Friendly - who can ask for more?

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth process, friendly and good value!

JVS were really easy to deal with and were able to hire me a van at extremely short notice. This saved our family holiday due to our own vehicle breaking down at the last moment! The collection and return process was smooth and friendly. I can thoroughly recommend Just Vehicle Solutions!

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

My partner and I moved home at the…

My partner and I moved home at the beginning of this year, and at short notice i rang Just Vehicle Solutions.
We found Anna at the Newark branch extremely helpful and accommodating to our needs.
She has a very kind, warm and welcoming demeanour and was a pleasure to deal with, helping to make our move as stress free as possible.

We wouldn't hesitate in using JVS again or recommending them to our friends.

Thanks again Anna at JVS 😁

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant & Professional

At short notice I required a van. Made a phone call and from there within an hour I was sorted. They were very professional and had the time to be pleasant at the same time. Highly recommended.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Just had vechile number 13 from these…

Just had vechile number 13 from these guys as always a top service by a top team. All I can do is recommend these guys they have looked after me for years for my commercial and private vehicles. Thanks again just vehicle solutions!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I have hired a car from Just Vehicle…

I have hired a car from Just Vehicle Solutions several times recently. The team are helpful and professional and the cars are clean and reliable. A good experience every time. I will definitely use them again if I need a hire car.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Well what can I say other than hassle free straight forward to deal with
Nothing is to much trouble for these guys
Would without a doubt recommend them like look forward to seeing what they have to offer in 6 months when I renew

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I visited Just Vehicle Solutions enquiring about a short notice hire of a van .
I was met by Anna and Maisie who were preparing two vehicles , they were both very welcolming and cheerful . Anna led me to the customer reception, very clearly and efficiently explained how they operate and were able to provide me with a 24hour hire that day.
The procedure and vehicle Inspection were quick and professional and transferred immediately to your email account.
The Van was super clean .
Brilliant customer Service .
Neil Barnes

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Support During a Difficult Time

I recently had the pleasure of leasing a vehicle from Just Vehicle Solutions, and I cannot recommend them highly enough. During a major life event, their team showed an incredible level of understanding, kindness, and support that went far beyond my expectations.

From the very first interaction, it was clear that customer care is at the heart of their business. They listened to my needs and worked diligently to find the perfect lease option that suited my circumstances. The entire process was smooth, transparent, and hassle-free, which was a huge relief during such a stressful period in my life.

The vehicle itself is fantastic—exactly what I needed, with all the features I hoped for. But what truly sets Just Vehicle Solutions apart is their exceptional customer service. They treated me with genuine compassion and went out of their way to ensure everything was perfect.

Thank you, Just Vehicle Solutions, for your remarkable support and for making a challenging time a bit easier. If you're looking for a company that combines professionalism with a personal touch, look no further. Highly recommended!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

From initial contact through to me returning the vehicle the treatment received was A1. great customer service, great value for money and very clean smart vehicles.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company for short term hire, not just long term hire. I rent a van from them every weekend although they do have a great range of cars as well. I always get a almost new van in superb condition. I'm greeted by really friendly and helpful staff every time and there's space to leave my car over the weekend in a safe and secure location. They are a first class company and a pleasure to work with.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommended.

I needed a Luton van at short notice because the arrangements for moving my son to his new home had fallen through. I contacted Just Vehicle Solutions and from the beginning to the end of my 24 hour hire period everything was perfect. Customer service, both on the phone and in person at the reception, was great and if I ever need another hire vehicle this is my 'go to' company. Very competitive price too. Thank you!

April 5, 2024
Unprompted review

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