Ordered a gift card on 25th July and still waiting for my card,I can’t login to my account anymore due to google error the whole website is buggy, gift cards should be sent immediately not 3 worki... See more
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It was not clear if you could split the amount you gathered over different vouchers at the end. Therefore we had to call your services to find out. It would be an improvement if it was listed somewher... See more
Company replied
I wanted to collect money for a gift for a departing colleague at work. Kadonation made it very easy to do so. Everything is clear and easy to set-up and they have a long list of partners and charit... See more
Company replied
Service I received during ordering process was great. contact helped me with selecting the right gift. only minus: I would expect an order of a bigger amount would be send by registered post so it... See more
Company replied
Company details
Written by the company
Bij Kadonation draait alles rond 'happy moments'. Zowel voor bedrijven als voor particulieren. Want geven wordt eenvoudiger en daardoor leuker dan ooit. Verhoog het werkgeluk van je medewerkers of zakenrelaties door onze Kadonation Geschenken. Een voor een geschenken waarmee je de ontvanger blij maakt. Ga voor de veelzijdige Kadonation Cadeaubon (geldig bij meer dan 80 partners) of voor een van onze hartverwarmende fysieke geschenken. Voor alle persoonlijke en professionele mijlpalen die je wenst te vieren is er een keuze aan geschenken. Zelfs als je een medewerker een hart onder de riem wil steken of gewoon zomaar een bloemetje wenst te sturen. Als particulier kan je bij Kadonation terecht om heel eenvoudig geld in te zamelen samen met je vrienden, familie of collega's voor een gezamenlijk cadeau. Gedaan met de enveloppe die stiekem rond dient te gaan. Vanaf nu kan iedereen bijdragen, zelfs vanop afstand. Is het voor een verjaardag, een afscheid van een collega, een geboorte, ... het maakt niet uit, elke gelegenheid is mogelijk. Leg met iedereen samen en schenk de gelukkige de unieke Kadonation Cadeaubon, te spenderen bij meer dan 80 partners en goede doelen! De keuze is aan de ontvanger. En jij? Jij krijgt sowieso een hartelijke dank je wel!
Contact info
Gordunakaai 61, 9000, Gent, Belgium
- +32 9 396 32 00
- contact@kadonation.com
- kadonation.com
3.5
Average
1K reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
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Easy way to collect money for a common gift
Some features are not very user friendly but all in all it s a good tool.
August 1, 2021
Reply from Kadonation
Thank you for this positive review, Maria!
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Just excellent
- Easy to use
- Lot of options to redeem
- Nice option to leave personal message to beneficiary
July 4, 2021
Reply from Kadonation
Thanks for this review, Tom!
It is extremely easy for people to…
It is extremely easy for people to leave comments and to contribute to the gift. This was the second time I used your website, it will surely not be the last.
June 16, 2021
Reply from Kadonation
Nice to read that you appreciate our tool, Florent! Thank you for the positive review.
Very easy to contribute from home on…
Very easy to contribute from home on gifts for colleagues !
June 15, 2021
Reply from Kadonation
Thank you for this positive review, Ilse! Have a nice day!
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Reply from Kadonation
Hi Dominico, happy to read this positive review. Thank you!
Reply from Kadonation
Hi Sabine, thank you for these beautiful words!
Reply from Kadonation
Thank you for this beautiful review!
Reply from Kadonation
Hello Mohammad,
We'd love to hear which partners you're still missing. You can always send your ideas to contact@kadonation.com. Many thanks for your review!
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Reply from Kadonation
Thank you so much, Nathalie!
An easy way to organise a gift for a…
An easy way to organise a gift for a colleague. Loads of choices for the voucher, either colleagues choose, or the receiver makes their choice.
I will use it for sure in the future as well!
May 1, 2021
Reply from Kadonation
Thanks for the review, Emilia!
Very easy to navigate
I bought a gift voucher to offer a colleague from work and the experience was very straightforward.
April 22, 2021
Reply from Kadonation
Hello Vera, we're very happy to read this! Many thanks for the positive review.
Easy way to collect money for a gift…
Easy way to collect money for a gift for colleagues especially now that we are all working remotely. The document we receive however with the messages written by everyone could be improved.
April 14, 2021
Reply from Kadonation
Hi Sara, thank you for your positive review. Great to read that you're excited about our services!
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Reply from Kadonation
Hello Kruthik, thank you for your positive reaction. If you have ideas for the options to expand, please let us know. We love to hear your feedback to optimalise our services. Have a nice day!
Reply from Kadonation
Thank you so much for youre review. 90% of our receipts are delivered automatically and immediately. 10% are delivered manually or by one of our partners and therefore a processing time of 1 working day is possible. Hope to hear you soon!
Very useful system
Very useful system, especially when you have to collect money from colleagues abroad.
January 20, 2021
Reply from Kadonation
Thank you very much for your review Nicole. We are glad to be able to make the process of collecting money with colleagues much easier for you.
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Hello to you,
Hello to you,
The idea is great but the Check management is unclear and for first timer the large number of options is concerning also , the check Redeeming process is unclear and in my case did not work as requested.
Lastly feedback is good but mandatory feedback request(s) like your site at every steps is annoying and time consuming.
Lastly if i give you my feedback, this is not a marketing/self praise activity it is for your quality and continuous improvement process, making it public is not needed or could be seen as a coercive method to only collect positive one.
Thank you
Sincerely yours
G
January 14, 2021
Reply from Kadonation
Hi,
Thanks for reaching out to us. Could you specify which step did not function for you or as you would have expected when you redeemed your groupgift for a Kadonation voucher? We would like to improve our service. I have found one conversation you have had with our customer service, but this concerned a regular question and not an issue or a problem?
We have some requests for feedback, but they are certainly not mandatory. If you did not feel like giving a review, that would not have been a problem.
We make our Trustpilot reviews public so as to show that we are open to feedback, and that we publish them honestly and transparently. Trustpilot does not allow for us to filter the good ones out from the bad ones. On several occassions in the past, a review of a user has allowed us to resolve an issue and improve our service.
If you still have anything we can help you with, we'd be very pleased to help you.
Kind regards,
Anneleen
Super easy to use
Super easy to use, Good choice of partners, Automated thankyou's to all donors. Exceeded my expectations
December 23, 2020
Unprompted review
Reply from Kadonation
Thank you Kathryn for your warm feedback. Best wishes.
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