KatKin Reviews 

14,333
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,861 reviews, reviewers overwhelmingly had a great experience with this company, noting significant positive changes in their pets. Customers frequently praise the exceptionally high quality of the fresh meat food, the helpful support team, and the remarkably fast delivery service. Many cat owners notice remarkable improvements in their animals, including shinier coats, better digestion, higher activity levels, and solved eating issues. Some reviewers were not happy with the automatic subscription renewals, noting unexpected charges and difficulties with customer support responses. A few consumers also mentioned that the meals are quite expensive to purchase regularly and require considerable freezer storage space.

What people talk about most

Product

Customers shared positive experiences with product, noting that cats love the high quality recipes and show... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, reliable shipping and well-insulated,... See more

Customer service

People report positive experiences with customer service, noting that operators are friendly, knowledgeable,... See more

Price

Users describe ambiguous interactions with price, noting that while it is a bit more expensive than standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cats are much healthier and happier. No more smelly poos no begging for food no throwing away uneaten food and having to keep changing brands . I'm actually saving money no need for biscuits or tre... See more

Company replied

Rated 5 out of 5 stars

We have a very old cat who seemed to be wasting away ,he was under the vet after having funny turns ,he constantly cried to be fed but was only eating the jelly from numerous different brands and gett... See more

Company replied

Rated 5 out of 5 stars

The quality of the food is excellent, both my cats love it! They like it warmed, 10seconds in the microwave does the trick. The customer service is great,the operators are friendly, knowledgeable & no... See more

Company replied

Rated 5 out of 5 stars

I tried Katkin for my elderly cat who was turning her nose up at everything - different varieties, brands. My sister uses Katkin for her elderly cat so I thought I would try it. Penny just turned he... See more

Company replied


Company details

  1. Pet Supply Store

About KatKin

Written by the company

Get FRESH for 20% off Learn about Fresh Why does your cat food smell? About KatKin

KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.

Born To Eat Meat

KatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.

Mission

KatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.

Try now to give your cat the best

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(14,333)

2,690 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Great product, my 22 year old loves it especially, Splash, Swish, Oink & Gobble, she wasn’t keen on Moo or latterly Cluck but you get a reminder of when your order is due & it’s easy to change or delay it

October 30, 2026
Unprompted review
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Reply from KatKin

Hi there,

Many thanks for your lovely review. 💚

22 years old is a wonderful age, and we're delighted to hear your cat is still enjoying her favourite KatKin flavours.

It's great that you can easily adjust your orders too, especially when she has such clear favourites!

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

My cat loves katkin

My cat loves the katkin. She can be a fussy eater but has had no problem adapting to katkin, she eats the entire bowl every time.1 We’re only a month in but starting to see the benefits like her coat being a lot softer. It’s easy to manage deliveries with their website.

The customer service is amazing and it feels like they really care about your overall experience.

October 31, 2026
Unprompted review
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Reply from KatKin

Hi Anwar,

Many thanks for your lovely review. 💚

It’s great to hear your cat has taken to KatKin so naturally, especially knowing she can be a fussy eater.

We hope you continue to see those lovely little changes over the coming months, and it means a lot to know our team has made you feel supported along the way!

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

So easy and reliable

So easy and reliable, and the service was fantastic. Thank you x

October 30, 2026
Unprompted review
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Reply from KatKin

Hi Tracey,

Many thanks for your lovely review. 💚

We’re so pleased everything has been straightforward and reliable for you. It’s especially lovely to hear that our team has made the experience a positive one!

We really appreciate you taking the time to share this with us.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Now I have a licked clean plate from my cat.

I've been amazed at the way my cat has taken to Katkin. He was having quite severe stomach problems with diarrhea and vomiting. It was for a good while. Back andi forth to vets. Then I saw a TV ad for katkin and decided to try it. I was amazed. My cat doesn't want any other food now, and licks the plate clean. Plus, no more diarrhea and vomiting. Happy cat and more happy owner.

October 30, 2026
Unprompted review
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Reply from KatKin

Hi Tricia,

Many thanks for sharing your experience with us. 💚

We’re so happy that you and your cat have found something that works so well after such a difficult time.

We know how stressful ongoing tummy troubles can be, so hearing that he's now enjoying his meals and that things have improved so much is wonderful.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

My cat absoluteley loves the food

My cat absoluteley loves the food. Before she would graze her food, coming and going but now she leaves the bowl clean in one sitting.
Great product and great service...

October 30, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Chris,

Many thanks for your lovely review. 💚

It’s always rewarding to hear when a cat really takes to their food.

We’re so pleased mealtimes have become something she looks forward to, rather than grazing throughout the day. Thanks for choosing KatKin and for your kind words about our service.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Lemmy.Since being fed KatKin cat food 14 year…

Since being fed KatKin cat food 14 year old Lemmy has been more satisfied and his coat is beautiful- glossy and much softer. He is satisfied with fewer pouches and is more lively. He no longer has stomach problems.
However I am a less happy with the delivery service. The driver rings the doorbell and leaves the KatKin box on the drive whatever the weather. By the time I get to the door the driver is back in the van and on his way. I am 83 and get to the door as quickly as I am able. DPD is letting KatKin and myself down.

October 15, 2026
Unprompted review
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Reply from KatKin

Hi Nan,

Many thanks for sharing your feedback. 💚

We’re delighted to hear that Lemmy is thriving on KatKin, especially at 14, and that you’re seeing such a lovely difference in his coat, energy and digestion.

However, we’re really sorry about your delivery experience. You shouldn’t have to rush to the door or worry about your box being left outside in bad weather.

We completely understand your frustration, and we’ll make sure your feedback about DPD is passed on.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Fantastic result

My cat was facing more tests and medication for digestive problems. I tried her on KatKin. Problem solved. No more blood in her poo or huge, stinky grey poo. Normal poo. She adores the food and is eating as much as I give her. Lots more energy as well. She is 12 and we are one happy team.

October 30, 2026
Unprompted review
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Reply from KatKin

Hi Millin,

Many thanks for sharing your lovely review. 💚

It’s wonderful to hear that your cat is doing so much better and that mealtimes have become something she looks forward to.

We know how worrying digestive troubles can be, so it’s lovely to hear that you’re both enjoying a happier routine together. Please give her some extra fuss from us!

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

My cat loves this

My cat loves this, great support and brilliant customer service. The trial pack is a brilliant idea.

October 30, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Fiona,

Many thanks for your lovely review. 💚

We’re so pleased your cat is enjoying the food and that our team has made you feel well looked after.

It’s great to hear the trial pack has been a hit too, as it’s a lovely way to help cats discover their favourites before committing to a full order.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Great company service and support

I tried Katkin for my elderly cat who was turning her nose up at everything - different varieties, brands. My sister uses Katkin for her elderly cat so I thought I would try it.
Penny just turned her nose up and tried to cover it up. Thinking she would love warm food but no. Katkin understood completely. Cared about the animal welfare not just the profit and supported my decision to stop ordering. If I get another cat, they will definitely be eating Katkin :-)

October 20, 2026
Unprompted review
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Reply from KatKin

Hi Suzi,

Many thanks for sharing your experience with us. 💚

We’re sorry Penny didn’t take to the food, but we’re glad our team could make the experience a positive one despite things not working out as hoped.

We really appreciate your kind words about the support you received, and it means a lot that you’d consider KatKin again if you welcome another cat into your home.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Katkin is the only cat food our cat…

Katkin is the only cat food our cat doesn't leave , she's 13 and has ibs , now she eats well and her poos aren't smelly .

October 23, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Kevin,

Many thanks for your lovely review. 💚

We’re delighted that your cat has found a food she genuinely enjoys. It can be such a relief when a fussy eater finally settles into a meal routine, especially when you’re also seeing a positive difference in her digestion.

We hope she continues enjoying every bowl!

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Katkins.

My venerable old gentleman,Rufus has been tucking in to katkins fresh food for just a fortnight & we are thrilled at the change in him,at 16years old he looked like he was starting to lose condition he has always been kind of fussy but we were running out of options he turned his nose up at all the top brands .By chance I saw an ad for katkins & what a change in him he is thoroughly enjoying every type ,has already filled out, his coat looks better ,he's playful again,much to the dogs annoyance & he is obviously sated as he isn't waking us up to be fed at all hours .we have recieved our second order & can't recommend it enough.Love the ethos ,the environmentally friendly packaging & the customer service.

October 5, 2026
Unprompted review
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Reply from KatKin

Hi Mr & Mrs O'Fee ,

Many thanks for your lovely review. 💚

What a lovely update on Rufus!

We’re so pleased he’s taken to KatKin and that you’re seeing such a positive change in him. It must be wonderful to have his playful personality back, even if the dog might disagree. It’s also great to hear that you’re happy with our packaging and customer service.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

My 5 month old kitten loves this food

My 5 month old kitten loves this food . His coat is thick and beautiful and he has bright eyes . He seems so happy and content .

October 29, 2026
Unprompted review
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Reply from KatKin

Hi Jessica,

Many thanks for your lovely review. 💚

It’s always lovely to hear from a happy kitten household.

We’re so pleased your cat is enjoying his meals and settling into life with KatKin. Please give him a little extra fuss from all of us.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

I lost one of my cats recently and…

I lost one of my cats recently and Katkin were so kind and caring. My cats have been so healthy on the food. Coats improved too. Couldn’t be better. 🙏

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Sonya,

Many thanks for sharing this with us. 💚

We’re so sorry for your loss, and it means a lot to hear that our team was able to offer some kindness and support during such a difficult time. Thank you for trusting KatKin with your cats’ care. We’re so pleased to hear they’ve been doing well on the food.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Me and my cat are so pleased with Katkins

I switched to katkins as i wanted my cat to have a good protein diet, that would fill her up, as she was constantly hungry and begging for food. (She is a house cat, 1 year old) i feed her a pouch in morning and a pouch in evening which completely satisfies her. She also loves the sprinkles and so does my dog. A huge benefit is she has gone from 2 wet smelly poos a day , to one tiny firm poo which has no odour, so i am saving lots of money on cat litter. She also is more playful , with more energy . So glad i discovered katkins

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Helen,

Many thanks for your lovely review. 💚

We’re delighted that you and your cat are so happy with KatKin.

It sounds like mealtimes have become a much happier experience, and it’s lovely to hear she’s full of energy and even has your dog enjoying the sprinkles too. A little less mess to clean up is certainly a welcome bonus.

We are always here to offer any help you might need.

Matthew 🐈

Rated 3 out of 5 stars

Changing to Mush.

My very fussy cat loved this and has done for a couple of years, all of a sudden hes eating a few mouthfuls and then asking for something else.
Shredded - I thought Id give this a go as he prefers texture - but they are just PATE and grainy pate at that.
What is happening to your food? Why are you changing it and not for the better?. Is it cheaper to do mush?
A few of the ones I normally had are also just like pate instead od textured pieces.
Its very dissappointing and Im considering cancelling now - it just feels lower quality. Something other than texture has changed too - as he just isnt eating it after one taste.

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Mary,

Thank you for taking the time to share your feedback, and I’m so sorry to hear your cat isn’t enjoying his recent meals as much as usual, especially after being a fan for a couple of years.

Please be assured we haven't changed our commitment to quality, nor are we cutting corners. Just like all our other recipes, our shredded range is made using 100% human-quality meat and is gently cooked. Rather than using processed meat formats that look uniform, we shred whole cuts ourselves. Because it is a natural product, you may notice slight variations in texture, shape, size, or color from batch to batch.

However, what you’re describing certainly doesn't sound like the experience we want for your cat, and we’d love to investigate this further for you. We’ve reached out directly to request a few more details so we can look into this.

We hope to have the chance to make this right and get your fussy eater enjoying his food again.

Best wishes,
Catherine
CX Manager 🐈

Rated 5 out of 5 stars

Great variety

Great variety, delivery on time, simple ordering method, good customer service, good quality cat food therefore little or no waste

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi David,

Many thanks for your lovely review. 💚

It’s great to know everything is running smoothly for you, from ordering and delivery to the food itself.

Less waste and happy cats make for a winning combination, and we’re glad you’re enjoying the KatKin experience.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Katkin cat food

I have to admit I was a bit sceptical about changing my cats food. But I had to do something Scamp is 15 and has always been a very fussy eater. I have tried him on every kind of cat food. He just sniff it and walk away. He has never been a fat cat and he was losing weight which he couldn’t afford to. So I took the plunge and so glad I did. He is much happier he eats what I give him and doesn’t seem to be looking for food throughout the day. ( I used to feed him on demand) His poo no longer stinks the place out. He has always had a nice shiny coat but it now feels softer. Overall I am happy with the results so far. But you have to try it to believe what the experts say. I am waiting for my next delivery. Thank you Katkin!

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Karen,

Many thanks for sharing Scamp’s story with us. 💚

It’s wonderful to hear that, after trying so many different foods, Scamp is finally enjoying his meals and that you’re seeing such lovely changes.

We know how worrying it can be when a much-loved older cat starts losing weight, so we’re really glad you decided to give KatKin a try. We hope Scamp continues to enjoy every meal.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

I was skeptical but needed try help my older cats... amazing …

You hear about all these websites and cat foods, this really has proven to be a great success in my house especially as I have older cats, their tummy's are better and not hungry all the time.

October 2, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hey Hayley,

Many thanks for your lovely review. 💚

It’s lovely to hear that KatKin has turned out to be such a positive change for your older cats. We know it can be hard to know which food to trust, so it’s especially rewarding to hear that you’ve found something that works so well for them.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Great cat litter

This cat litter is brilliant and does what it says although it isn’t suitable for older cats that use the litter tray excessively.
But I’m very pleased with it and well worth the money.

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Christine,

Many thanks for sharing your feedback. 💚

We’re glad you’re pleased with the litter and find it worth the money.

We appreciate your honest comments about its suitability for older cats who use the tray more frequently, and will look into it to make sure all cats have a good experience with KatKin.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

My cats absolutely love Katkin

My cats absolutely love Katkin, all the flavours and the real ingredients used, there is also no unpleasant smell like some brands of catfood.

October 29, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Marc,

Many thanks for your lovely review. 💚

It’s great to hear your cats love the variety of flavours and real ingredients, and that you’re enjoying the difference at mealtimes too.

We are always here to offer any help you might need.

Matthew 🐈

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