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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and durability of the outdoor clothing, noting that the garments effectively keep them warm and dry during demanding winter trips and heavy downpours. People also appreciate the remarkably fast delivery times, clear website details, and very reasonable prices provided across the entire product range. However, some customers also noted minor sizing inconsistencies, finding that certain items offer a tighter fit than usual or require ordering a larger size. A few buyers mentioned that specific garments lack convenient features like inside pockets or experience minor stitching flaws over extended periods of heavy use.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the reliable materials, warmth, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are exceptionally well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally quick... See more

Service

Customers consistently note positive experiences with service, highlighting friendly support and top-tier... See more

Price

People report positive experiences with price, describing products as offering great value and being more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had already had a Keela Waterproof jacket, which I bought for walking and needed some better waterproof trousers, as I have started doing RC Model Yacht racing, where you could be stood in driving... See more

Rated 5 out of 5 stars

Keela clothing is high quality and has kept me warm, dry and comfortable on many occasions on winter trips in Wales and in the Scottish highlands (fleece and ads t shirt layers and Rainlife waterproof... See more

Rated 5 out of 5 stars

I have a lot of Keela Products. I have the Munro in two sizes, the stratus, the merino boxers, long johns and base layer tops, a fleece, a zenith jacket, a zenith gilet, incline socks and alpine a... See more

Rated 5 out of 5 stars

There's so much to like about this company from great pieces of clothing for all sorts of outdoor activities to no fuss ordering and delivery. This time I acquired some Nevis Trousers (size 32 regular... See more


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Award winning Scottish outdoor performance clothing brand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(554)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

From help from staff via email on kit…

From help from staff via email on kit selection for the roles I do to the kit it’s self all I can say is first class! I have used just about every major brand and I can say that Keela kit is my favourite perfect to keep you warm dry and cool and the price that doesn’t require a second mortgage

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

All extremely good

All extremely good.

Would've been useful if your delivery driver had knocked on the door to deliver package rather than just laid it on the mat.

May 26, 2026
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Rated 5 out of 5 stars

Great products

Have to admit I hadn’t heard about Keela until I read a couple of reviews. I am now a convert having bought various tshirts, fleeces and socks, all of which are of a high quality. All of the items I have are great value for money.
I’ve also found customer service to be first class

May 13, 2026
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Rated 5 out of 5 stars

CADS Polo Shirt

I have used Keela for a number of years. There are times when you want a technical polo shirt either for normal wear or for outdoor use. This fits the need of both.
It works well to wick sweat and it also can be worn for more than one day, which is useful on trips when weight is a premium. It washes well and keeps its shape. I have been using these shirts for a number of years now. It only comes in three colours, black, red and green but this does give you variety. The most important things to mention are the quality and the cost. These polo shirts are really good value and half the price of other technical polo shirts that I have seen. And of course they are British which sits well with me. Delivery has always been within the time range quoted.

May 11, 2026
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Rated 5 out of 5 stars

Another fantastic jacket

As always first class service from Keela.
The jacket is safely stored away as a birthday present in October.
I tried it on when I received it and the fit is perfect.

April 27, 2026

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