KEH Camera Reviews 4,491

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent condition of the products, often finding them to be even better than described. Many appreciate the reasonable prices and the wide selection of gear available. The delivery service is consistently highlighted for its speed and careful packaging, ensuring items arrive in perfect condition. People also commend the smooth ordering process and the overall positive experience with the company. However, some customers also noted issues with product descriptions not matching the received item, such as incorrect versions or missing components. A few people were dissatisfied with the trade-in process, feeling that the final offer was significantly lower than the initial quote. There were also occasional reports of incorrect items being shipped or issues with product functionality upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product quality and condition. Customers consistently report that... See more

Quality

Reviewers highlight positive aspects of quality. Many customers consistently report that products are in... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Price

Users describe positive interactions with price, often finding great deals on used equipment and fair prices... See more

Order

People report positive experiences with order. Customers consistently praise the quick delivery, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found KEH via a Google search for a particular camera. After using it for two days, I finally found a scratch on the bottom near the tripod mount. I am absolutely delighted with the t... See more

Rated 5 out of 5 stars

KEH sent a EX Pentax Spot Meter after a problem with a previous order. The meter functions very well, was extremely clean, and in my opinion was an EX+ grade. If you receive their gear and have a pr... See more

Rated 5 out of 5 stars

I got my order. They are very responsive when I contacted them prior to purchasing the camera and ended up buying it. I received my camera in a timely manner. I haven't had the chance to explore the c... See more

Rated 5 out of 5 stars

Everything I ordered is in perfect condition and even better than I expected! I didn’t see a shipping confirmation on the site, so had sent an email, in the meantime, my order was delivered. The compa... See more


Company details

  1. Camera Store
  2. Photo Shop

Information provided by various external sources

At KEH we offer only the best selection of new and used cameras and camera equipment. Shop the latest in Canon, Sony, Olympus, and Nikon cameras.


Contact info

  • Highlands Parkway Southeast 4900, 30082, Smyrna, United States

  • keh.com

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I've been a customer for years because…

I've been a customer for years because their customer service is always great. The price I got on these triggers was fantastic , everywhere else was selling them for a lot more. Shipping was also very fast. I'll keep doing business at KEH

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great reliable company!!

I ordered and received A Nikon 18-105 3.5-5.6 VR lens for my Nikon D7500. As with everything I've purchased from KEH Camera, My lens arrived well packaged and in perfect shape. The lens looks a functions just as KEH described. And that's why I continue to purchase used camera gear from KEH. They're reliable, they keep a great inventory, and their prices are very reasonable. I'm a happy customer!!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Order received very quickly

Order received very quickly. While there were other batteries available for my camara this was the only one that matched the original ones I had.
Thank You

February 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent used camera from KEH

I bought a used camera from KEH at a reasonable price.
The camera was in excellent condition. It would be difficult to tell it was a used camera. Service was also extremely good. The camera was shipped the next day and carefully packaged to prevent damage during shipping. I am very pleased with the price, product and service I received from KEH.

February 5, 2026
Unprompted review
Rated 4 out of 5 stars

Generally good

Item was as described and arrived promptly. Only problem was that the battery charger was the wrong charger. They replaced the charger promptly,, but this did make the camera initially unusable.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Experience

KEH has a wide selection of products at good prices. Very often there are multiple identical items that are rated by wear condition. The condition dictates the price. I purchased a high end brand name lense at a better than fair price that had a rating of "Like New Minus". That is exactly what I got. In fact it appears brand new. I am very pleased with my purchase and will continue to do business with KEH. I would recommend this site to anyone looking for a great deal on photography equipment.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Search, Sorting, Condition, Pricing...100% Accurate

I love the search and sorting capabilities of KEH. I was looking for a specific kind of lens and being able to search the right mount, the right focal lengths and the right price was great. The description was very accurate. I opted for a lens marked "Excellent," and it was exactly that. Just the smallest signs of a precious owner but the lens works exactly as it should. 10/10

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Over all good experience

Over all good experience. Shipping was a little slow but that was on FedEx not KEH. Product arrived in well packaged condition and so far works great. Already ordered another product from KEH.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Lens Arrived Safe And Sound

When my lens arrived, I discovered it had been well packed to survive any kind of shipping mishap; and KEH's description of the lens I was accurate.

February 2, 2026
Unprompted review

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