Kenco Reviews 60

Kenco 3-1 have been ruined by them halving the sachets! They were 20.4g a sachet now they are 12.6g which means it’s no longer the coffee we all preferred they’ve watered it down and ruined them. Classic companies changing something that didn’t need changing and ruining it! Typical! Not broken don’t fix it!

kenco 3 in 1 these were the only 3 in 1 s I'd drink and enjoy, now they all of a sudden taste a lot weaker and not nice at all.. why change something that was always ok

The 3 in 1 coffee is noticeably weaker, and to confirm it I tried some of the old ones I still have and it not only tastes like its weaker, it has the bitter taste of artificial sweetener as well.

The 3 in 1's were my go to for work coffee, but no more, I have given away the rest of what I have of the new ones and will switch to something else when the original ones run out.

I suspected something was fishy when I saw the price increase with 3 extra, which sounded like a bargain, but saw the sachets looked different then right away it tasted more milky, bitter and bland like it used artificial sweetener, though I could see no mention of it on the ingredients. I also wasn't the only one who noticed as my work colleagues who i made coffee for said it tasted weak and like saccharin was used instead of sugar as it tasted bitter sweet and not in a good way.

update

I managed to get some of the old ones online and it seems they are double screwing their customers, they are charging more because they increased the sachets from 5 to 8, but the new ones have significantly less, they spread the 100g per pack over 8 and charged a premium for the extra plastic waste. 100g 5x20g vs 100.8 8x12.6g, Seems to me that they have no respect for their customers at all and are just using the increased number per pack to increase the price. Also explains why 2 sachets taste more like 1 old one, which would make it a pack of 4 for the price of 8.

Your new box of 8 three in one coffee sachets taste very weak it's like you have skimped on how much coffee you've put in to the new sachets significantly less than what the older ones not happy at all

I was obsessed with the kenco pods and loved the taste, they were the only pods I’d buy. Now when I drink their coffee it tastes horrible! I thought it was just me but after seeing the reviews, it’s not! All the kenco lovers are disappointed and will refuse to buy it until they bring back the old recipe!! It’s tastes like cheap instant coffee and I’m very unsatisfied. Please bring back the old recipe.

I loved the kenco 3 in 1. But now it just tastes so weak it’s like drinking hot water . What have you done to make it taste this bad

When I make it there is some powdery stuff floating on topand after it sticks to the top of the cup and it looks awful and it tastes horrible
If you did this to make more money. I won't be buying it again.

why have you changed the taste of kenco coffee?
I think it doesn't taste like it used to
I've been buying kenco rich for years I won't be buying anymore

Why have you changed the recipe?? It takes AWFUL and l now can't buy it. I would have given 0 stars but that wasn't an option. If this was money driven l would have paid more - this new brand isn't worth anything and I'm sure you'll see sales plummet.

Why have you changed the taste of Kenco coffee? Used to be our favourite decaf. Bought a second jar just to be sure. Smells and tastes dreadful. Back to Nescafe. You are going to loose a lot of customers. Such a shame

Horrible tasting coffee! I use Bosch Tassimo coffee machine, it’s like Russian roulette, 2 out of 20 might turn out ok.

CHEAP COFFEE. Horrible leaves a dreadful taste in your mouth due to the fact that it’s very cheap and mass produced absolutely awful coffee.

I am absolutely incredulous at the rubbish Kenco smooth instant coffee has become. I came on line to see if anyone alse felt as I and my partner do, I’m glad to see that we’re not alone. It’s shameful to downgrade what used to be a decent product. I will never buy it again.

I used to buy the duo pods and they were really good, the alternative Kenco have now decided to sell is disgustingly non descript and has convinced me to never buy a Kenco product again

how do you fill in a contact form to make a complaint or suggestion ? dont say go to the website because it doesnt allow you to see , let alone fill in a form ! and im reluctant to spend an hour waiting on the phone !

Have been buying Kenco Cappuccino Unsweetened Instant Coffee Sachets for years as the best tasting and value for money on the market. The formula has been changed! Suddenly tastes as if it's full of chemicals and so artificial. I will have to look for an alternative it tastes disgusting now. Such a shame!

I loved Kenco duo coffee pods but they were discontinued without warning - why? I have just bought & tried their new Millicano smooth latte. Their suggestion is 3-4 teaspoons per serving. After trying that & tasting zero coffee I then put 5 teaspoons in a small mug & still can hardly taste any coffee - horrible drink. Have given up with them now. Will change to a different brand

Have been buying KENCO rich coffee for in excess of 6yrs with no problem 😊. My last purchase from Asda of two jars, I couldn't believe it, it tastes and smells of the cheapest coffee imaginable. No warning no new recipe on jar or anything KENCO what are you playing at.

If I could I would give it a negative (-5 stars)

I have bought and drank Kenco Rich Instant coffee (the one with the blue label) for years (I know instant, and all you fresh grind lovers are scoffing, but instant works in a thermos flask, grinds don't), anyhow; Kenco Rich has really turned vile, or should that be "evil" in its flavour. It used to be a beautiful taste as the name suggested 'Rich' in flavour, now its just a bitter mug of muddy water.

It tastes so foul I'd not even want to wash off my rigger boots in it that are covered in mud and such from working on construction sites.

I unfortunately have a whole jar left that I have unopened yet, and really don't want to open either. I know this much for certain. Kenco has lost another customer, and I won't be back no matter what they offer. Brand loyalty is a big deal to me, and I do not skrimp and save I pay for quality if the brand no longer has or ever had that quality I'm switching away. I could buy cheap coffee and I would expect this flavour as a consequence of buying cheap, but to pay a premium, and still get this 'dirty-water' offering from Kenco, that is "Hasta la vista baby" deal breaker.

If Kenco had to switch beans to reduce costs then they should have increased the price not cut the quality, that "drives everyone away", even the crazy wont stay around for disgusting flavour.

Kenco here's some advice from a nobody... Put the price up not the quality down, people will either keep buying because they love it or stop buying and realise they should come back and pay the extra for the quality. reducing the quality just pushes everyone away. No matter how rich or stupid with cash a person is, we all are aware of taste.

some one persuaded me to ty kenco rich ,omg awfull this is not made from coffee beans ,it evn smells wrong , taste ids terrible ,why make ssomething so bad ,beats me ,never bbuy kenco again .