Kent Hire Reviews 

716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, knowledgeable, and always easy to deal with throughout the entire equipment booking and hiring process. Consumers also deeply appreciate the highly competitive pricing, well-maintained machinery, friendly customer service, and reliable delivery options that consistently arrive right on schedule. However, some people mentioned occasional issues with significant delivery delays, poor communication, and unexpected operational problems involving the machinery. A few reviewers additionally noted frustrating difficulties regarding missing replacement parts or delayed arrivals when trying to complete their heavily scheduled daily tasks.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a seamless and stress-free... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpful and friendly approach... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and ahead-of-time... See more

Price

Clients share positive opinions on price, highlighting that the company offers great rates, competitive... See more

Product

Customers report overall satisfaction and positive experiences with product quality and performance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Kent hire alot over the last few times Hiring all manor of equipment Petrol saws Stump grinders Dumpers Digger attachments to fit my machine And larger diggers when requir... See more

Rated 5 out of 5 stars

Great service and customer communication. Hired a crusher booked on a Thursday for following day delivery. Crushed loads of hardcore into type 1 much cheaper than paying for a skip and then buying t... See more

Rated 5 out of 5 stars

Hired some plant from these guys for an ongoing project, communication was great, enquired in the morning, was delivered by lunchtime. Needed an attachment to go with the digger as we had hit a... See more

Rated 5 out of 5 stars

Absolutely brilliant service!! Really cannot rate this company highly enough. The post driver we hired was of excellent quality. We have hired from other companies in the past and had issues! All of K... See more


Company details

  1. Plant and Machinery Hire
  2. Tool Rental Service

Written by the company

Hire Mini Digger, Dumpers, Access Equipment and all Small Tools at the Very Best Prices!


Contact info

4.8

Excellent

TrustScore 5 out of 5

716 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(716)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Flexible approach

Very easy to deal with, giving a very personable and adaptive service to suit you needs... Missing from many established hire companies

April 18, 2026
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Rated 5 out of 5 stars

Helpful

Found them to be very helpful and knowledgeable with helping me chose the right equipment for the job I wanted done

April 11, 2026
Rated 5 out of 5 stars

Good service

Good service, hired a tool for a couple of hours, simple online process. Helpful when collecting, easy drop off…. Definitely will use them again for the convenience!

April 10, 2026
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Rated 5 out of 5 stars

Very good equipment & service

Very good equipment, very good service, I’ll be using Kent plant again - i had breakers than came with bits i could use, a podium, a micro digger with a breaker attachment. Well priced and delivered it on the same day i requested on 2 Separate occasions.

April 10, 2026
Rated 5 out of 5 stars

Great support for my little DIY…

Great support for my little DIY Project. Rotovator, barrow and roller, all delivered as and when requested, best price around when I done my research and a lovely helpful team.
Wouldn’t hesitate to recommend 😊

March 20, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication. Delivered on time, early in fact, and on a Saturda. I was shown how the rotovator works, the rotovator was full with petrol, well maintained and did the job perfectly. Matt was very professional, helped unload and load, polite and friendly. Would highly recommend and very good on price.

March 15, 2026
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Rated 5 out of 5 stars

10 out of 10 service......

Hired some plant from these guys for an ongoing project,
communication was great, enquired in the morning, was delivered by lunchtime.
Needed an attachment to go with the digger as we had hit a stumbling block within our works and was on a very tight deadline spoke to kent hire on the phone they told me exactly what i needed and had it dropped to site the next morning.
Anyone looking for a knowledgeable, competitively priced and punctual hirer company in kent speak to the guys at kent hire.. 10 out of 10 service and would highly recommend to anyone....
look forward to working with you again on future projects.

February 2, 2026
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