Killer Ink Tattoo Reviews 

1,487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently mention that orders arrive exceptionally fast, and they appreciate the wide variety of specialized supplies available. Consumers often describe the staff as friendly and professional, noting that team members go above and beyond. People frequently note the exceptional support received when sorting out questions or returning items. Though some customers experienced delivery mix-ups where parcels were accidentally sent to incorrect locations. A few reviewers also mentioned receiving incorrect parts, faulty equipment, or experiencing problems with items arriving broken. Some people noted that getting resolutions for these unexpected issues sometimes required extra communication effort.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the remarkably fast... See more

Product

Clients share positive opinions on product quality, highlighting a comprehensive range of items and... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and quick to respond to any issues. Reviewers... See more

Customer service

People report positive experiences with customer service, highlighting fast, solution-oriented and genuinely... See more

Service

Customers consistently note positive experiences with service, highlighting fast resolution of problems and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Killer Beauty, and with Tiziano in particular. He was very attentive, always available, quick to respond and extremely professional. Tiziano helped me from sta... See more

Company replied

Rated 5 out of 5 stars

I had a minor issue with a product I ordered (tattoo practice skin), but the support I received from Nathan at Killer Ink was outstanding. They provided great advice on alternatives and even sorted... See more

Company replied

Rated 5 out of 5 stars

I’ve used Killer Ink for all my studio deliveries for 3 years and I’ve never been disappointed! The communication between the speedy delivery times is perfect and I’ve never had any damages. Ther... See more

Company replied

Rated 5 out of 5 stars

Always amazing service, I couldn't recommend Killer enough! Caitlin and the rest of the team are super helpful and friendly. Very easy to order, we usually pop down and do it in person. I use Killer I... See more

Company replied


Company details

  1. Tattoo Shop

Written by the company

Killer Ink is the leading supplier of tattoo equipment and supplies in the UK and Europe. Founded in 2008, we aim to provide tattoo artists with all the equipment they could possibly need to create and produce incredible designs for their customers. Amongst some of the leading brands Killer Ink supplies are Darklab, FK Irons, Kuro Sumi, and World Famous, ensuring artists have a choice of the best and highest-quality tattoo machines, tattoo inks, and other products! Our company has grown from strength to strength, and customer satisfaction remains at the heart of our brand. The brilliant products we offer would mean nothing without the tattoo artists who use them, and we are always looking for ways to give back to the tattoo community. That’s why we continue to sponsor some of the world’s best artists who choose to work with our supplies. If you need any information about the products and services Killer Ink Tattoo offers, our helpful and friendly sales team can advise you via phone!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,487)

517 reviews in the last 12 months

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Rated 2 out of 5 stars

Ups delivered twice at the wrong place

Hello, I'd like to inform you of the following because this is the second time this has happened. It's UPS's fault, not yours, but I find this unacceptable. My previous package wasn't delivered to the parcel shop I'd chosen, but somewhere 15 km away. That's why I opted for home delivery this time and paid extra for it, as it took me hours to get it delivered last time. Now I've just received a message that my package was delivered to a parcel shop. I was home all day, and no one came by. This makes me reluctant to order from you anymore because I have to chase it up every time. But since this isn't your fault, I thought I'd let you know.

February 4, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Lien. Thank you very much for taking the time to let us know about your experience. We’re really sorry to hear about the repeated delivery issues, we completely understand how frustrating this must be, especially given that you specifically chose and paid extra for home delivery to avoid this exact situation.
While the delivery itself is handled by UPS, this is certainly not the level of service we want for our customers, and we appreciate you bringing it to our attention. If you’re happy to share your order number with us, or account number - please can you email feedback@killerink.eu - Please rest assured that we do take feedback like this seriously, and we’ll do our best to help prevent similar issues in the future. We truly value your custom and hope we can restore your confidence in ordering with us again. Thank you again for informing us, and we look forward to hearing from you.

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Rated 5 out of 5 stars

Always reliable!

Always reliable. Always fully stocked with whatever you need. Delivery is on time. Staff is helpful. What more could you ask for?

February 3, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Thank you so much for the 5-star review 🙌 We’re so glad to hear you’ve had positive experiences with us. We truly appreciate your support!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I needed help, and the advice was spot on. Will use them again.

February 1, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Thomas, thanks for the great review! We’re really glad our team could help and that the advice hit the mark. If you ever need anything else, you know where we are😊

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Corina did her best to help me out! Thanks chick. It’s not my first order from Killer Ink. This guys never fails to deliver.

February 2, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Monika, thank you so much for your 5 star review! We’re really glad Carina could help you out, we’ll make sure your feedback gets passed on to her 😊 Your support means the world to us❤️

Rated 5 out of 5 stars

Excellent service

Great experience dealing with Killer Ink and the support team from wholesale. Very professional and problem solution orintede. The order was quickly dispatched and everything was in order, when it came.

January 28, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Yara, thank you for the 5 star review! We’re delighted to hear you had a great experience with our wholesale team. It’s great to know everything arrived quickly and in perfect order. We truly appreciate your support 😊

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Rated 5 out of 5 stars

I’m really surprised how fast I got…

I’m really surprised how quickly I received help from Tiziano . Responded quickly and solved my problem so quickly that I didn't even expect it.
Thank you so much .

January 29, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Thank you so much for your kind review, Svetlana! We’re delighted to hear that Tiziano was able to resolve your issue quickly. Your feedback means a lot to us, and we’re always here if you need any further assistance. 😊

Rated 5 out of 5 stars

I had issues with the tattoo machine I…

I had issues with the tattoo machine I bought from them and my customer service advisor Tiziano was extremely helpful from beginning to end. They compensated for the inconvenience and were very quick with responses and refunds

January 19, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Thank you so much for your 5-star review! We’re sorry to hear you had issues with the machine, but we’re really glad Tiziano was able to support you and resolve everything quickly. We truly appreciate your support :)

Rated 5 out of 5 stars

Communication was on top

Communication was on top ! Even thought I am French tiziano k.a. Did everything top help, translate and even remember my order the Day after. Thank you !! It means a lot :)

January 27, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Maya, thank you so much for the 5 star review! We are so glad that Tiziano could make everything easy and enjoyable for you. We will pass your kind words onto him. Your support means a lot to us❤️

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Nice little extras in parcel 👌

January 22, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Jamie, thank you so much for your review and 5 stars. Hope you enjoy your little extras. We are always here for you if you need anything else ❤️

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Rated 1 out of 5 stars

Delivered to wrong studio

Delivered to wrong studio. Studio refuse delivery and now the parcel has disappeared and im out £140 will bot be ordering from killer ink again.

January 20, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Dale, thank you very much for taking the time to share your feedback. We are sincerely sorry to hear about your experience.
Our team has attempted to contact you to discuss this matter further, as we would welcome the opportunity to investigate and work toward a satisfactory resolution. We truly value your custom and would appreciate the chance to speak with you directly.
When convenient, please reply to our team or contact us at feedback@killerink.eu, so we can assist you further.

Rated 5 out of 5 stars

Always friendly

Always friendly, fast and correct service.

January 19, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Kim, thank you so much for your review and 5 stars. We appreciate your support so much 😊

Rated 5 out of 5 stars

Good and quick service 🎉

Good and quick service by Tiziano K.

January 19, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Nicole, thank you so much for your kind review! We’re happy to hear that Tiziano provided you with good and quick service. We’ll be sure to pass along your feedback to him. We truly appreciate your support🙌

Rated 5 out of 5 stars

My order was vert clear

My order was vert clear , nice and smooth like as always

January 19, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Thank you so much for your 5-star review! We’re delighted to hear that your order went well. We truly appreciate your continued support. Let us know if you ever need anything❤️

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Rated 1 out of 5 stars

Killer ink foolish

When you place your order it says that orders over 130 euro will delivered for free. I tried so many times to restart and refresh the page but eventually i payed for the delivery almost 10 e *with a total order amount over 140)
website works really bad and slow. it takes ages to place everything and make any changes in basket. maybe thats was also the reason why its counted wrong with my order and took money for delivery.
dont have so many options with other websites either way i would 100 % choose other store.

January 15, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Dana, thank you for taking the time to leave your feedback. We’re very sorry to hear about the issue you experienced with your order, and we truly want the opportunity to turn this into a positive experience for you. At the moment, we’re unable to locate your order or account details. Could you please send them to feedback@killerink.eu? As soon as we receive them, we’ll do everything we can to resolve the situation and ensure you’re satisfied with your purchase and ordering processes with Killer Ink. Thank you for bringing this to our attention. We look forward to hearing from you.

Rated 5 out of 5 stars

Excellent service & communication!

Excellent service & communication!

January 17, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Helenka, thank you so much for your review and kind words, your support means so much to us. We are always here for you and hopefully we can help you with another order soon. ❤️

Rated 2 out of 5 stars

Prices gone up yet again

Prices gone up yet again! Will have no choice but to find another supplier for as much of it as possible, it's a joke! New website is worse than before and was already bad. Delivery was supposed to Friday, and told me Friday, but arrived Saturday.

January 16, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Martin. Thank you very much for taking the time to leave your feedback, and we’re really sorry to hear about your experience. We’d love the opportunity to discuss this further with you, especially as we’ll be running a promotion very shortly that may help with pricing. Our team has attempted to get in touch, and we’d be happy to continue the conversation if you’re able to get back to us. Alternatively, you can reach us directly at feedback@killerink.eu, and we can discuss this in more detail. We’d also really appreciate hearing your thoughts on our website, as feedback so far has been very positive regarding both speed and ease of use. We look forward to hearing from you and thank you again for your time.

Rated 5 out of 5 stars

Thank you for your help

Mr. Tiziano K. A. responded very quickly and did his best to help me.

I’m not sure whether the package was stolen or what exactly happened.. but I was waiting because I had not received one of the parcels😅

Thank you to Tiziano and killer ink for your responsible and professional handling of the situation.

Thank you!
Kind regards, Julie.

January 18, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Julie, thank you so much for the 5 star review🙌 We’re very sorry to learn about the issue you had with the missing parcel. We’re very glad that Tiziano was able to assist you quickly and get everything sorted for you. Your support means so much to us!

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Rated 1 out of 5 stars

Shipping with UPS

January 8, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Tobias, thank you very much for taking the time to share your feedback. We’re sorry to see that your experience with the delivery option resulted in a one-star rating. We’re continually working to improve our services, and we encourage you to keep an eye on our website for alternative delivery methods in the future. We would really appreciate the opportunity to discuss your review in more detail, if possible. Please feel free to contact us at feedback@killerink.eu with your account details, and we’ll be more than happy to assist further.

Rated 5 out of 5 stars

Fast as always

Fast as always

January 12, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hey Tobias, thank you so much for taking the time to leave your review and 5 stars. So happy you got your order so quick. Anything else you need, we are here for you 🙌

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