Stay Away! Would give 0 stars. Ordered coffee machine, took payment. Then nothing. Called Milan based number, no answer. Emailed & messages through various channels. Reply came 3 days later reminding... See more
Kingbuyback
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed to get rid of my iPhone and looked on line to get an idea of prices.Kingbuyback seemed to have the best prices and already had good reviews. I did the paperwork on line, printed the label, pa... See more
Great way to get money for old tech I wouldn’t take in much notice of other reviews my money did take longer but I did put incorrect details in to start with so what can you expect? After being contac... See more
I've had the same experience - never got my money. Starting sending email upon email asking for my money or my phone back. Tried calling - it's just an answerphone no one answers. Then I told them... See more
People also looked at
FRAUDSTERS!!! DO NOT USE THEIR SERVICES!!!
Fraudsters!!! I was supposed to receive my money by today at latest, which is 8(!!!) days after I have sent my old phone. When I have pointed out to them, that yesterday I've had an email saying that they will pay "by today at latest", communication stopped. They were well aware that by not making that transfer, they are leaving me stranded, miles away from home, without any money, medication, etc. THEY JUST DON'T GIVE A SH.T!!!
UPDATE:
They are not replying to my emails, no answer on the phone, no phone and no money!!!
I'm in a process of reporting fraud and theft!!!
UPDATE:
Investigation is on the go, I feel really tempted to pay them a visit myself and teach them some manners!!! But that would be lowering myself to these crooks level, I'll be happy watching their sorry business fall apart...
If you want to sell your old phone, use well known websites like Mazuma Mobile; yes, they offer less money but at least you get it...
Sadly cant leave no stars.
Sadly cant leave no stars.
Took weeks and weeks of numerous phone calls with various excuses and promises to give me my money and then only because i threatened them with trading standards.
AVOID

Reply from Kingbuyback
I got the best deal
Honest, timely interaction. Kingbuyback is the real deal if you intend to trade your phones.
Legit but takes time
Got exactly the money promised.took a little while but with lots of communication. But I would sell another device to them much recommended.
Reliable service
Very competitive prices paid for my 3 phones. But little delay getting the payment. By the way thank you very much:)
Very smooth transaction
QUICK payment!! I am very satisfied with the entire process. Great way to pass on good used device and receive a fair value return. I am happy to declare this business is legit. 10/10 service.
Sold my iPad mini and got paid £24…
Sold my iPad mini and got paid £24 earlier today fantastic service all around. I would recommend this company to my friends and family.
Great 5 stars sold old MacBook!!!!!!
They had my phone for over a week…
They had my phone for over a week before payment was made not as advertised 3 days that's my only complaint from kingbuyback
Brilliant service from these guys great…
Brilliant service from these guys great to see a professional company pay you for old things.
I couldn’t recommend KINGBUYBACK more…
I couldn’t recommend KINGBUYBACK more they really helped every step of way sending me my postage label on my email then confirming when they got the device throughout to when payment was sent.
The best recycle company that I have…
The best recycle company that I have used got my money within 7 days for Samsung S7
Brilliant Brilliant service all round…
Brilliant Brilliant service all round sent the company my iPhone X which I literally used only for 1 day because I didn’t get on with it. I got paid £435 from this company so was perfect.
Great deal for my old iPhone 7 Plus…
Great deal for my old iPhone 7 Plus received £232 for it and a simple process sent it in with a prepaid label.
Excellent service and payment fir my…
Excellent service and payment fir my iPhone 8. I got 235 pounds
Great way to get money for old tech I…
Great way to get money for old tech I wouldn’t take in much notice of other reviews my money did take longer but I did put incorrect details in to start with so what can you expect? After being contacted and made aware I accepted revised price of £105 and was paid.
Avoid!!!
My husband sent a phone in 3 weeks ago still waiting for payment after several phone calls and emails! He keeps getting fobbed off with different excuses! We are taking this futher and claiming it back by a small claims court! I’d advise everyone else to do the same! I will also be putting this all over social media to make people aware that they are nothing but thieves!!
I am totally satisfied
Perfect! All were as expected. I am happy I gave this company a try. Great experience overall. Thanks guys!
Wonderful
I would like to rate it 5 stars for the great service. Flawless service!!
I wish I had seen the negative reviews…
I wish I had seen the negative reviews before I sent my iPhone on 5th of May. It is now 20th of June and no money or phone back. They acknowledged that they received my device by sending me an email but that’s it! I called and emailed still nothing!! I understand that some people have had good experiences, had I seen the negative comments here before I wouldn’t have risked, more reputable companies pay slightly less but you can trust them. Most of the time they offer you more money than competitors so you choose them, that’s why I choose them. Since then I have used magpie, received money (same amount as they promised) within 24hrs for everything I have sent which was a lot because I was going through house to get rid of everything not used.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
