I bought this due to my old, heavy, towel dressing gown becoming thin and getting holes after 20 years of wear and tear. I find this is far superior to my old flat toweling gown as it's 420 gsm, tr... See more
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Review summary
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Re-ordered cotton dressing gowns. Order delivered within nine days. Well packed. Very Happy with product. They didn't notify me order on way. However, when I wrote enquiring what was happening I recei... See more
Excellent quality percale sheets. There was an error with my order (they shipped the wrong item) and the customer service was great. Mistakes happen. A real person responded and sorted it out, made... See more
I have ordered slippers and robes from this company over the years. Dealing with Claudia on two queries I have over the recent orders and I have to say she is brilliant quick at responding and knowled... See more
Company details
About Kingofcotton
Information provided by various external sources
King of Cotton was founded in 1994 with a view to supply the UK's finest hotels with high quality linens at wholesale prices.
Over the years we have been asked by guests staying at these top hotels to sell our products directly to them which led us to creating this website in December 2003.
Since then there has been no looking back, the website is used by many hoteliers and private customers alike and loved for its unbeatable wholesale prices and superior Hotel Quality products.
We pride ourselves in having the highest industry standards certificate ISO 9001 for our continuous efforts to improve on Customer Services and Company Efficiency.
If you would like to view or purchase our products in person, we have retail outlets in:
King of Cotton Banstead Shop 48 High Street, Banstead, Surrey, SM7 2LX. Tel: 020 8394 1112 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Richmond Shop 377 Upper Richmond Road West, East Sheen, SW14 7NX. Tel: 020 8588 9696 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Byfleet Outlet (Head Office & Distribution Centre), Unit 1, Canada Road, Byfleet, Surrey, KT14 7JX. Tel: 020 8332 7999 Shop open to the public Monday to Saturday 10am till 5pm (Head Office & Distribution Centre open Monday to Friday 9: 30am till 5pm).
Contact info
4.5
Excellent
15K reviews
Replied to 41% of negative reviews
Typically replies within 1 week
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Reply from Kingofcotton
Hello,
Thank you for taking the time to write a review.
We are sincerely sorry for the inconvenience this has caused.
A member of our customer services team has contacted you via email to resolve this matter straight away. We will replace the bathrobe free of charge.
Kind regards,
King of Cotton
Great quality and prices!
February 26, 2024
WAlways good service e always get good and fast service.
We always get good and fast service.
Plus consistently good quality.
Can only recommend the company
February 21, 2024
Lovely ,Soft and fluffy robes
Easy to use website . Delivered on time. The robes are beautiful made and so soft feels like your in a hotel spa
March 4, 2024
Fast service Items well packed and…
Fast service Items well packed and quality was what we expected, thank you very much.
March 4, 2024
Great products and good value
March 4, 2024
Good service
Had to return item due to shrinkage. It was dealt with quickly and professionally. Collection of item collected from home .
February 28, 2024
Good service and quick reply for…
Good service and quick reply for customer service.
February 15, 2024
the bath robe is of very good quality &…
the bath robe is of very good quality & was delivered very quickly
February 12, 2024
I ordered a robe and I had it…
I ordered a robe and I had it personalised. It arrived amazingly quickly I think it was even the next day the quality is really good, very good value for money too. Will def be ordering from them again.
February 27, 2024
Lovely quality bedding
Lovely quality bedding, just as good as other higher priced products. Easy to iron, for those of us who still iron! Were sent out and delivered quickly and well packaged. Would definitely buy again.
February 27, 2024
Genuine Hotel Quality Towels at Last!
I've been looking for towels which matched my hotel experiences for some time. I have always been disappointed with the products I purchased, eg from misleadingly-described products peddled on Amazon UK.
KingofCotton towels are the first to match my expectations.
February 26, 2024
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