I looked at the application form and quickly realised that this was not a simple straightforward document to complete. I read the reviews about Kinly and rang them. From that initial call, everything... See more

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Company details
Written by the company
Specialist support to help older people live independently for longer. At Kinly, we help you navigate and unlock the government benefits and services available to people over 66.
Contact info
Avon House, W14 8TS, London, United Kingdom
- 020 3957 9510
- info@kinly.org.uk
- kinly.org.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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The team we’re most helpful in…
The team we’re most helpful in explaining the question and I was able to answer in the most honest way.They listen to what I had to say and you can’t ask for anything more.Great team to deal with.Thank you so very much.
I really can't say how grateful I a m…
I really can't say how grateful I a m to the people at Kinly ,I am a pensioner of 78 with several health problems which has caused me to have several hardships,as I also look after a blind disabled daughter and at my age I have found that I need help to cope with everyday living ,to manage even the simpliest tasks.Thanks to the people at Kinly the help and support they have given I feel l can know have the help I so badly need.Thanks to all the help from the people at Kinly ,I could not have done it on my own.
I was not serious over the application…
I was not serious over the application thinking that is one of those social media things. My first surprise was DMP acknowledging my application. That was when it dawn on me that I did not really dealth with my serious medical issues. My next surprise was receiving the payment at 4 weeks point. Thank you again for a professional interview and spot on service.
That Kinly are very helpful and reliable
Kinly dealt with
the 32 page questionnaire very efficiently. All I had to do was complete details. Highly recommend this company. Helpful and
friendly telephone contact throughout.
Any questions I asked was clearly…
Any questions I asked was clearly explained and always found agents very polite and respectful.
The young girl was patient in helping…
The young girl was patient in helping fill in the frorm it took some time but it was worth it in the end
No fuss, no hassle
They did what they said they would and a bit more. No fuss or hassle, the result was great.
Thank you for supplying this service
Thank you for supplying this service
We found the process very easy to follow with your instructions, the actual phone call for us to give all the information on our Health conditions of my wife and I , which we both had found and made a list of it all to answer your questions ,would recommend to all
You were so thorough with information…
You were so thorough with information gathering and asked questions which I would never have thought were relevant.
Thank you so much for your diligence resulting in a favourable outcome.
So helpful when I have had trouble and…
So helpful when I have had trouble and difficulty submitting complicated and forms which I find confusing thank you
Kinley sorted out attendance allowance…
Kinley sorted out attendance allowance for me with mo problems at all, and St the higher rate, so simple and understanding people yo deal with
My experience received quick attention.is…
My experience was how quickly this organisation contacted me after I suppose made some queries. A man phoned me. After presenting my situation, at the end of the phone hetold me someone in the organisation was going to contact me and take my details. That did mot take too long, I was put to someone. I have high respect for that organisation. Thank you.
Top class service
Very helpful and friendly…
Very helpful and friendly company,nothing to much trouble and very helpful with documents that had to be done.
A very good company and highly recommended.
Ii feel my application was a success…
Ii feel my application was a success due to Emma's patience and knowledge of my circumstances. Thank u so much Emma.
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