I have been with Kinore for over three years now, and I cannot recommend them enough. The service is prompt, professional, and to a very high standard. I've been dealing with Tamar and her team, and t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a great support from Kinore. We are really happy about their service for our company. Special thanks to Jessica who has always been proactive and professional.
Company replied
My experience with Kinore has been really positive. In particular, very recent interactions with Tamar Heffernan, who has been proactive and attentive, have offered me and my business extra valuable... See more
Company replied
Horrible experience. They failed to provide any services as part of my contract, lied, claimed they spent 295 mins on me when they haven't spent an hour doing anything, failed to answer any questions,... See more
Company details
- Accountant
- Accounting Firm
- Bookkeeping Service
- Chartered Accountant
- Payroll Service
- Tax Preparation Service
Written by the company
Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.
Contact info
Ireland
- kinore.com
Amazing Support
I wouldn't be able to run my business without the help and efficiency of the team in Accountant Online. As soon as I have a question or need help, they revert back to me. They are on top of all our returns and make sure I'm up to date with all my accounting. I'm with Accountant Online since 2019 and I will continue to use them for the foreseeable.
October 23, 2023
Unprompted review
Reply from Kinore
Hi Laura,
Thank you so much for your kind words and for entrusting us with your accounting needs since 2019!
We're thrilled that our team's efficiency and responsiveness have supported your business operations.
Ensuring our clients stay updated with their accounting matters is always our top priority, and we're committed to maintaining this level of service for you in the future.
We appreciate your loyalty and look forward to continuing to be your trusted accounting partner for many more years!
Kind Regards,
Armand
Clear communication
Clear communication. And persistence when I was slow at responding.
June 30, 2023
Reply from Kinore
Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!
They’re great :)
Jamie just went above and beyond to ensure that we had everything we needed for a financial application. It’s a great feeling to know that they’ve got your back when you need them. (We’ve been with them for over four years and couldn’t be happier.)
August 23, 2023
Unprompted review
Reply from Kinore
Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.
Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.
We genuinely appreciate your support and trust in our brand. Your satisfaction is our ultimate goal, and we are delighted that we could contribute to making your experience with us enjoyable.
Pleasure to work with
I wholeheartedly recommend AccountantOnline for their outstanding accounting services. Their team's professionalism, expertise, and responsiveness have been a game-changer for our business. They handle our financial matters meticulously, allowing us to focus solely on our business growth.
Their in-depth knowledge and commitment to their clients are truly impressive. They've consistently delivered clear, prompt responses to our queries, demystifying complex accounting matters with ease. The peace of mind knowing our accounting is well-managed is priceless.
August 2, 2023
Unprompted review
Reply from Kinore
Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.
We are delighted to know that you had a wonderful experience with our services. Your kind words mean a lot to our team, and it motivates us to continue delivering top-notch service to all our valued clients, just like you.
If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Excellent company
I am with Accountant Online for the past 2 years, and I am very happy with their services. But what makes the experience unique is the care and attention they provide me. During the past two years, I had different situations where the team have supported me and always found the best solutions. From Ciara in the accountant team to Justin in the VAT team and Claire and Dione in the client services team, they all have gone the extra mile with my company and have always accommodated and serviced me the best way possible.
July 20, 2023
Unprompted review
Reply from Kinore
Thank you so much for taking the time to leave us a glowing five-star review! We are thrilled to hear that you had such a positive experience with us.
Your kind words and feedback mean the world to us. We work hard to ensure that every customer has a wonderful experience, and it's incredibly rewarding to know that we succeeded in providing you with excellent service.
If there's anything else we can do to enhance your experience or if you have any questions in the future, please don't hesitate to reach out. We're here to help!
Great service
Great service, easy and straightforward. The website is another resource with all the information you need and for additional advice you know you have professional's to hand.
July 5, 2023
Reply from Kinore
Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.
We are delighted to know that you had a wonderful experience with our services. Your kind words mean a lot to our team, and it motivates us to continue delivering top-notch service to all our valued clients, just like you.
If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Quick answer
Every time we write asking for something there is a quick answer. You are available and ready to support in our job
June 20, 2023
Reply from Kinore
Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.
Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.
We genuinely appreciate your support and trust in our brand.
Reply from Kinore
Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!
The company does everything on time
The company does everything on time. Always make sure to follow-up if I haven't responded in a timely manner.
July 2, 2023
Reply from Kinore
Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to know that you had a great experience. Your support means the world to us!
Fast and friendly service
July 2, 2023
Reply from Kinore
Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!
Reply from Kinore
Thank you for the 5-star review! Your positive feedback is greatly appreciated!
The speed of processing service
The speed of processing service to me as a customer was amazing.
August 21, 2022
Reply from Kinore
Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!
Reply from Kinore
Thank you for the 5-star review! We truly appreciate your support and are thrilled that you had a positive experience. If you have any further feedback or questions, don't hesitate to reach out. Looking forward to serving you again soon!
Reply from Kinore
Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!
I find after one year with
I find after one year with
Accountant Online you're most
professional in all aspects of business-from starting a new company to all the requirements you need to run it successfully.
June 27, 2023
Reply from Kinore
Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.
We are delighted to know that you had a wonderful experience with our services. Your kind words mean a lot to our team, and it motivates us to continue delivering top-notch service to all our valued clients, just like you.
If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Confident about this company
Really helpful, with clear explanations given at every step while preparing our company accounts, making the whole process easy.
March 29, 2023
Reply from Kinore
Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!
They make everything easy.
We needed a company setup fast and chose Accountant Online. In addition to that service we added the virtual address and company secretary options. It was really easy to get moving and they handle everything with clear instructions. The staff are all very attentive, responsive, knowledgable and reliable. The online service is great, makes everything so easy and convenient and there are real people at the end of a phone or email. If you are confused about all the red tape and legislation in Ireland and want a reliable service that does it all for you and lets you focus on your business goals then I would not hesitate to recommend them. Very happy with them.
June 28, 2023
Reply from Kinore
Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.
Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.
We genuinely appreciate your support and trust in our brand.
Reply from Kinore
Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!
Reply from Kinore
Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to know that you had a great experience. Your support means the world to us!
there was no reply to email sent on…
there was no reply to email sent on 10th May. Also I dont understand what I was being asked for or how to get it. I have not had this issue before with accounting Online . Its not clear what I should upload to which site Senta/Xero/Hubdoc
May 22, 2023
Reply from Kinore
Hi Leonie,
Thank you for taking the time to leave us a review.
I sincerely apologise for any inconvenience or frustration this delay may have caused you. We understand the importance of efficient and timely communication in our business relationship.
We aim to reply to reply to all of our client emails within a 24 period so it is very dispapointing to see that you have not received a reply yet.
I am actively investigating the situation to determine the cause of the delay. I am reviewing our communication channels, internal processes, and any potential external factors that may have contributed to this issue. I am committed to identifying any gaps or areas for improvement to prevent similar delays from occurring in the future.
Thank you forf bringing this to our attention. I will be in touch with you soon with a comprehensive update.
Regards,
Eimear
clientexperience@accountantonline.ie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.