Kinore Reviews 75

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I have been with Kinore for over three years now, and I cannot recommend them enough. The service is prompt, professional, and to a very high standard. I've been dealing with Tamar and her team, and t... See more

Company replied

Rated 5 out of 5 stars

We had a great support from Kinore. We are really happy about their service for our company. Special thanks to Jessica who has always been proactive and professional.

Company replied

Rated 4 out of 5 stars

My experience with Kinore has been really positive. In particular, very recent interactions with Tamar Heffernan, who has been proactive and attentive, have offered me and my business extra valuable... See more

Company replied

Rated 1 out of 5 stars

Horrible experience. They failed to provide any services as part of my contract, lied, claimed they spent 295 mins on me when they haven't spent an hour doing anything, failed to answer any questions,... See more

Company details

  1. Accountant
  2. Accounting Firm
  3. Bookkeeping Service
  4. Chartered Accountant
  5. Payroll Service
  6. Tax Preparation Service

Written by the company

Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.


Contact info

4.2

Great

TrustScore 4 out of 5

75 reviews

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Rated 5 out of 5 stars

Staff is very helpful and professional

Staff is very helpful and professional.
I'm a beginner and got acurate guidance for every step I gone through
I recommend to everyone. Here you can find staff that are ready to go out of their way to help.

May 9, 2023
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Reply from Kinore

Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.

Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.

Rated 5 out of 5 stars

really helpful

really helpful, great communication

May 11, 2023
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Reply from Kinore

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

Rated 5 out of 5 stars

Justin & Jamie are like vat and…

Justin & Jamie are like vat and accounting super heroes. Always helpful and take time to explain things really clearly. Really helpful for a small business.

May 11, 2023
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Reply from Kinore

Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience with us.

Your kind words truly made our day and served as a wonderful motivation for our entire team. We are passionate about providing the best possible service, and it means the world to us that we were able to meet your expectations.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Great people in the team to look after your business accounts. Would highly recommend.

May 10, 2023
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Reply from Kinore

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

Rated 5 out of 5 stars

Great service start to finish

Everything from all the information required to set up a company, going through any queries regarding documentation and filing.

May 10, 2023
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Reply from Kinore

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

Rated 4 out of 5 stars

Direct and friendly attention.

Direct and friendly attention.
Flexibility and countinuos reminders to forget nothing.
Really professional suggestions and best consultancy services

May 10, 2023
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Reply from Kinore

Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!

Rated 5 out of 5 stars

Great Company

Great costumer service and very professional

May 10, 2023
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Reply from Kinore

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

Rated 3 out of 5 stars

Good service but delayed response times quite often

Good service in some ways, quite delayed response times which has proven to be an issue for us as a client

May 8, 2023
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Reply from Kinore

Hi SK,

My name is Eimear and I work on the Client Experience team here in Accountant Online. Thank you for taking the time to share your feedback with me.

I am sorry to hear that you are unhappy with the response times which you have received from us. We aim to reply to all client emails within a 24-hour period so it is disappointing to read that you feel like our response times are sometimes delayed.

As a company, we take great pride in providing excellent customer service, and we understand the importance of timely responses to our clients. I can assure you that response times are a key priority for all of our teams, and we will do everything in our power to ensure that you receive the assistance you need as quickly as possible.

I will reach out to you separately via email to discuss your concerns in more detail.

I look forward to speaking with you then.

Best regards,
Eimear

Rated 5 out of 5 stars

Accountant Online is your best partner

Accountant Online is not only the best accounting company but the best partner for your company from the first day. I wondered if I could set up and grow my company in Ireland without Accounting Online when I decided to relocate from Greece five years ago.

May 5, 2023
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Reply from Kinore

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

Rated 5 out of 5 stars

I got a very helpful answer to my…

I got a very helpful answer to my problem.

May 3, 2023
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Reply from Kinore

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

Rated 5 out of 5 stars

User Review

It is Just Good

May 3, 2023
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Reply from Kinore

Thank you for the 5-star review! Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

My favorite payroll company to work…

My favorite payroll company to work with, out of 5-6 our company currently uses

May 4, 2023
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Reply from Kinore

Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!

Rated 2 out of 5 stars

Hi be available to help when called.

Hi , basically mistakes on the accounts, mistakes on documents sent to us, which we have to correct. Warnings on emails to complete a task within 7 days or you will be fines etc.
then when I call to speak to someone to sort out mistakes I cannot get through even when deadlines are looming.
I never seem to have a correspondence or email from you that does not cause stress???

May 2, 2023
Rated 5 out of 5 stars

Henry has been immense

Henry has been immense, professional, timely and a patient ‘partner’.

May 3, 2023
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Reply from Kinore

Thank you for the 5-star review! We truly appreciate your support and are thrilled that you had a positive experience. If you have any further feedback or questions, don't hesitate to reach out. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Efficency and prompt.

Always came back straight away with any issue I enquired about.
Always answered my phone calls or got the person I needed to call me back and they did.

May 3, 2023
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Reply from Kinore

Thank you for the glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a wonderful day!

Rated 5 out of 5 stars

Consistently helpful

Consistently helpful, friendly, flexible, and knowledgeable

May 3, 2023
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Reply from Kinore

Thank you for the 5-star review! We truly appreciate your support and are thrilled that you had a positive experience. If you have any further feedback or questions, don't hesitate to reach out. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Accountants Online has helped me in…

Accountants Online has helped me in many ways to start and run an Irish-based business effectively. They offer a professional service for a reasonable price. They take care that all the paperwork is filled correctly and filed on time. What I like the most is the customer service side of their business. If I were to start a company again, I would hire them without a second thought. Thanks for your professional service.

May 3, 2023
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Reply from Kinore

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

Rated 5 out of 5 stars

Professional & Friendly Staff!

Very helpful, straightforward & professional company.
Friendly staff.

May 3, 2023
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Reply from Kinore

Thank you so much for taking the time to leave us a fantastic five-star review! We are absolutely thrilled to hear about your positive experience.

Your kind words truly made our day and served as a wonderful motivation for our entire team. We genuinely appreciate your support and trust in our brand

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