Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... See more
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Company details
Written by the company
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Contact info
42 York Street, TW1 3LJ, London, United Kingdom
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Dear team.
Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door.
Harry and Greg, went the extra mile with their customer service.
Patient, professional, knowledgeable.
Can't thank you enough!
Great quality product, definitely recommend Kitchenfair and would return in the future.
Best wishes
Melisa (London)
Excellent company.
My initial query and eventual order were dealt with quickly, efficiently and in a friendly way.
Items were very good value.
I strongly recommend.
I bought a copper kitchen sink tap
I bought a copper kitchen sink tap, and is really beautiful and great quality. There were an issue with the delivery, but just I reported someone immediately take care of the issue and was resolved, so great customer support too
I found the perfect match for the…
I found the perfect match for the kitchen cupboard door handles on the website. I was also able to select the correct length of screws for the handles.
Great customer service but only via…
Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully KitchenFair did everything they could on their end to get me a replacement sent out ASAP
Excellent company to deal with
Excellent company to deal with. Customer service were helpful and the doors ordered were good quality and arrived well packaged.
Items arrived promptly and we'll packed
Great prices and fast delivery.
Good quality. Quick delivery
My kitchen handles were exactly what I thought I ordered. Good quality and price. They were delivered quickly and well packaged. The website was easy to navigate.
Excllent quality products with good…
Excllent quality products with good delivers service and very reasonably priced
Great service issue with carrier…
Great service issue with carrier damaging good one quick email and it was sorted perfect 5* customer service would highly recommend
A* Company
Really good company to deal with. User friendly website, great prices and received my order 24 hours later. Thoroughly recommend.
Easy on line to navigate
Easy on line to navigate. I had a great delivery service exactly as I wanted
Very please with the kitchen door knobs
Very please with the kitchen door knobs. Good quality and arrived in time.
Very quick delivery and the handles are…
Very quick delivery and the handles are lovely. Better than what I could find in the shop.
Disapointed
Expensive and miss sold about the free next day delivery. No guide as to cut off time for next day delivery either. No tracking information, or dispatch information - having to check/chase customer services.
Could have gone elsewhere for the same item with same delivery which would have been less expensive.
Small purchase but big satisfaction.
Only a small purchase but impressed nevertheless by company in a number of ways. The purchase, kitchen unit handles, was exactly what I wanted and the price was excellent. Ordered one day, received next day. Overall therefore impressed by quality price and speed of delivery. Also packaged simply and perfectly adequately. Other companies could learn by such professional attitude.
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