Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... See more
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Company details
Written by the company
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Contact info
42 York Street, TW1 3LJ, London, United Kingdom
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service. One item was damaged in transit and the replacement was sent and arrived 8am next morning. Top quality products
Superb service and product
Superb service and product! They made a slight error with the shipping which caused a delay to the customer job I was working on but they went absolutely above and beyond to sort it. Highly recommended, will certainly use again!
Spot on service!
Excellent product
Excellent product, very quick turnaround ordered one day delivered the next day absolutely perfect
The product I wanted at a great price
The product I wanted at a great price, and it was delivered the day after ordering. Thank you.
kitchen handles
Looked at many, many websites for the items I needed for my kitchen and Kitchenfair is the only company Dthat supplies what I needed. Excellent customer service from start to finish. Definitely recommend them.
Excellent service and product
I was a initially apprehensive to place an order with Kitchenfair because I am not keen on companies with no telephone contact numbers. However I am pleased to say delivery of the bin was very quick and I am happy with the product. I will certainly consider them again for future purchases.
Really quick delivery
Really quick delivery. Product just as expected and fits drawer perfectly.
Excellent quality
Excellent quality fast delivery size is absolutely spot on would highly recommend this company
Thank goodness for Kitchenfair
Thank goodness for Kitchenfair. I'd been trying to source Hafele hinges (and mounting plate) for months and had no success. Greg at Kitchenfair went above and beyond to ensure that I got the right parts and the cupboard is finally fixed. Well done Kitchenfair. Great customer service, best prices and speed delivery.
Kitchen Replacement handles
Ordered new replacement different handles for kitchen cupboards and drawers
Quality at fair price
Made a 7 year old kitchen look like new
Very impressed
Can’t fault the service from…
Can’t fault the service from kitchenfair. Ordered a sink from them and had problems with the website. Received a message saying to contact them. Emailed them with my details and within 10 minutes they replied and assured me that everything was sorted and I would receive my order the next day.
On the evening I received a message from the courier that they were due to deliver the next day. On the morning I received a message saying they were due to deliver and it would be delivered between 8:30 and 10:30 by (name of driver). Sure enough it arrived at about 9:30. Well done to everyone concerned and I am really pleased with my purchase
exactly what I ordered delivered next day.
I ordered an integral dual kitchen waste bin. It was delivered 'postage free' the next day in perfect condition. The easy to follow instructions enabled me to easily fit it inside the under sink cupboard. I like that it has a 2 year guarantee. I would not hesitate to use Kitchenfair again.
Love our bins
Fast delivery and the product was as described. Easy to follow instructions. It was also cheaper than in another more known bin retailer, so win-win. Would buy again.
Excellent Customer Service Especially Greg !
I have been replacing the door in my kitchen and was looking for some speciifc hafele handles, as that is what one of the big DIY chains sells but at a very hight cost ! . You cant buy direct of hafele. I was deciding between 2 online companies but the other major one did have bad customer service reviews so decided to try kitchenflair. The handles were half the price and next day was next day service. I then ran in to some difficulty with hinges as I needed soe 270 hinges and could not get them anywhere. I spoke to kitchenflair and greg advised haeffe were out of stock but he could source them if I would wait. I waited and he emailed me not only that they were i n stock but links to them so made my purchase very easy indeed. I had some other gen queries and Greg was fantasic. I would not hesitate to reccomend the company, as same day replies to any email queries too. Thanks
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