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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting that items are well-engineered, durable, and often exceed expectations, even for premium-priced goods. Many people appreciate the competitive pricing, finding products to be excellent value and often cheaper than elsewhere. The delivery service is consistently described as fast and efficient, with many orders arriving the next day as promised. However, some customers also noted issues with delivery, experiencing delays or failed attempts, which occasionally impacted their project timelines. A few other people also felt that the product did not come with all the necessary components for installation, leading to additional inconvenience.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality of items like... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency, often... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the good quality of products,... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be great, competitive,... See more

Service

Users describe positive interactions with service, highlighting excellent customer service from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... See more

Rated 5 out of 5 stars

Online purchase from Kitchenfair of a Vauth Sagel 300 pull out larder with chrome baskets. Lots of choice in all sizes. Chose this one as reputable manufacturer and competetively priced with Free next... See more

Rated 5 out of 5 stars

Only a small purchase but impressed nevertheless by company in a number of ways. The purchase, kitchen unit handles, was exactly what I wanted and the price was excellent. Ordered one day, received n... See more

Rated 5 out of 5 stars

I ordered an integral dual kitchen waste bin. It was delivered 'postage free' the next day in perfect condition. The easy to follow instructions enabled me to easily fit it inside the under sink cupbo... See more


Company details

  1. Kitchen Furniture Store

Written by the company

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

263 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good price …

This company offered the best price for the kitchen taps I was researching. Bought online and arrived in two days. Very well packed and pleased with tap, even better than described.

August 7, 2025
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Rated 5 out of 5 stars

Stylish wooden handles

Ordering 4 wooden kitchen door/draw handles was simple process. Already made one order of 20 handles but decided to get a few spare ones in case any get damaged with use over time.

August 5, 2025
Rated 5 out of 5 stars

Great quality, fantastic service

Excellent quality carcasses and doors, the finished product looks fantastic!! I purchased cabinetry for a full kitchen and utility refit, working with Kitchenfair was a pleasure, I made a mistake with my order and missed some doors which were then expedited to me. Good quality, good price taps, sinks and handles to complete the fit. Thank you Kitchenfair!!!

July 14, 2025
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Rated 5 out of 5 stars

Very competitive on price and handles…

Very competitive on price and handles arrived earlier than anticipated. I was one handle short and missing the screws I had ordered, but as it turned out the screws weren't need. Contacted Kitchenfair replacement handle arrived next day and refund for the screws. Can't get better than that.

July 28, 2025
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Rated 4 out of 5 stars

Product good and at a reasonable price

Product good and at a reasonable price. Order progress and delivery notification was not perfect as the advice identified a different company with no mention of kitchenfair and it was not clear on their website that there was a connection so I was unsure if it was genuine.

June 24, 2025
Rated 5 out of 5 stars

Top quality bin

Ordered kitchen bin, delivered next day. Was dubious about paying £205 for a bin, have to say, you get what you pay for - Vauth Sagel is well engineered, top quality and with a 10 year guarantee. Very liberating only requiring one operation to use, compared with three on the previous bin! Easy to fit too, using the template.

June 24, 2025
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