I wanted bag for camping, but also one whic I could seperate out various skills, such as water, cooking, shelter etc. This bag is very flexible and allows that to happen. The large section of the bag... See more
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Company details
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We're a UK based retailer and manufacturer of military equipment, as well as our own inhouse range we manufacture under contracts or bespoke services offered we also retail an expanding range of kit suitable for those in the Armed Forces, outdoors and camping, hikers and adventurers. We have a particular speciality for MTP and Multicam Webbing, Rucksacks, Bergens and Backpacks as well as other loose bits made to military spec! Also supplying outdoors clothing and kit. Thanks to customer feedback we are now looking to expand our range throughout 2025 with an expanding high quality range of goods.
Contact info
Kitpimp UK, 2-4 Darwin Close, RG2 0TB, Reading, United Kingdom
- +44 7456377864
- sales@kitpimp.co.uk
- kitpimp.co.uk
Replied to 100% of negative reviews
Typically replies within 1 month
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Fantastic in every way
Easy to use website. Kept me informed with my order. Quick response to emails.
Fantastic Bergen. Superbly made, spacious. Perfect.
Great quality and as described.
Product was great quality and as described.
Delivery took a little longer than I had hoped due to seller being on holiday.
Honest review from an ex squaddie.
I'm a British armed forces veteran of 8 yrs and the SAS combat smock which I received is IMHO the best smock that I've owned.
Great quality, great price and speedy delivery.
I highly recommend this seller.
Many thanks. 👍👍👍
Pathfinder bergen
Pathfinder bergen is superb value and top quality.
Excellent service and very fast delivery
The customer service swift and great quality product.
The customer service was great. We had a delivery problem with the order but the responded swiftly and sent an alternative product straight away. Thank you. Would recommend.
Third class pathetic customer service long delayed in complete order
Long delayed in complete order, items don’t have any tags neither card board or labels attached. Owner says they don’t have any labels or tags on their items. You have to take their word items are new. FedEx as a delivery company was absolutely pathetic.Open crushed box items missing, no instructions followed. Missing items were provided and original delivery charges refunded.
Initially I thought Customer service can improve a lot but after leaving the review, I received a 22 minutes long call threatening no more orders for me if I didn’t change my review to 3 or 4 star, then questioning my ethnicity for leaving a 1 star review, asking if my child had ADHD because he was upset for the long delay, and when the 22 minutes abusive behaviour didn’t intimidate, threats turned into bribe, I was offered a MTP Smock to change my review to a 3 or 4 star review.
FedEx scheduled delivery slot was in the morning which we waited but it was delivered in the evening around 5.
False accusations that I begged for a delivery refund, it was offered.
Initially nothing was mentioned on the website that the owner is on holiday,
He falsely claimed that it was mentioned on the website but then changed it to socials.
Even after coming back from holiday our order was sent after a week because he only visited his warehouse only 2 days in a week and wasn’t bothered to send our order early, despite already multiple weeks late.
I believe now that the customer service is third class, pathetic and disgusting and I think non existent.

Reply from KitPimp UK
I wanted a multi purpose bag.
SAS jacket
SAS jacket is way better than expected. Looks great, loads of pockets, great quality and value for money and super fast delivery . I will definitely be back to buy another ⭐⭐⭐⭐⭐ would love it if you start doing them in navy or green
Case A ordered, Case B delivered
I ordered Case A and got Case B. I'm now stuck with 7 meals that I can't eat without puking for days and will have to give away or try to sell on.
Will stick to UK & European meals from now on. Very expensive lesson learned.

Reply from KitPimp UK
Great product
Great product, excellent communication and will definitely be ordering again!
Absolutely fantastic bit of kit
Absolutely fantastic bit of kit. The hybrid webbing is really well built, fits a decent amount of kit and is really comfortable to wear.
Fast service and just as described will…
Fast service and just as described will definitely be buying from again
What an excellent bag
What an excellent bag, all I want is KitPimp Gear now! Looking forward to anything new popping up.
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