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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and thoughtful design, often exceeding expectations. Many consumers highlight the superb craftsmanship and value for money, finding the items well-made and highly functional. The delivery service is frequently described as fast, prompt, and efficient, with good communication throughout the process. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing significant delays. A few people were dissatisfied with the durability of certain products, reporting clips snapping or seams ripping after a relatively short period of use.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the products as... See more

Quality

People report positive experiences with quality. Many customers praise the products as well-made, sturdy, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and efficient... See more

Order

Reviewers mention ambiguous feedback about order. Some customers praise excellent communication, quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted bag for camping, but also one whic I could seperate out various skills, such as water, cooking, shelter etc. This bag is very flexible and allows that to happen. The large section of the bag... See more

Rated 5 out of 5 stars

Really nice item, used it a few times now and once I'd got it dialled in to fit me properly, it's really comfy even under heavy load. Bulky gear disappears inside, smaller items live in the various po... See more

Rated 5 out of 5 stars

Really nice item, far superior to the issued smock, feels durable. Useful pockets in all the right places, can carry heaps of kit and not be ungainly. Good adjustment options to get it fitting just r... See more

Rated 5 out of 5 stars

SAS jacket is way better than expected. Looks great, loads of pockets, great quality and value for money and super fast delivery . I will definitely be back to buy another ⭐⭐⭐⭐⭐ would love it if you s... See more


Company details

  1. Army & Navy Surplus Shop
  2. Camping Store
  3. Hunting and Fishing Store
  4. Manufacturer
  5. Wholesaler

Written by the company

We're a UK based retailer and manufacturer of military equipment, as well as our own inhouse range we manufacture under contracts or bespoke services offered we also retail an expanding range of kit suitable for those in the Armed Forces, outdoors and camping, hikers and adventurers. We have a particular speciality for MTP and Multicam Webbing, Rucksacks, Bergens and Backpacks as well as other loose bits made to military spec! Also supplying outdoors clothing and kit. Thanks to customer feedback we are now looking to expand our range throughout 2025 with an expanding high quality range of goods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

257 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great Kit, terrible delivery.

Great Kit, great company, terrible delivery(FedEx).
They apparently tried to deliver to my home address but couldn’t, so I re-arranged it to a drop off point. It was at this point t it was all lost in the system. It was only that I went back two days in a row to check and it was there. Still a week later, FedEx could not find any detail of what happened to my parcel.

November 3, 2025
KitPimp UK logo

Reply from KitPimp UK

I can only apologise for this delivery experiance, Fedex in general are an excellent alternative and cost effective solution to DHL Express, this could be an instance of a one off but again, our apologies

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Rated 5 out of 5 stars

Patrol Commanders day sack

I used this as my day sack on a recent 8 day walk along the Ridgeway.
It certainly had ample space and the various pouches and pockets made it easy to organise my gear.
I’ll certainly be using it on future trips.

October 17, 2025
Rated 5 out of 5 stars

Excellent smock!

Hello KitPimp team!

I recently purchased an SAS smock, size M, black, from your online store. The smock arrived, it's just as it is shown in the picture. It's a very substantial jacket, heavy and obviously well-made. I haven't had the chance to wear it yet, but I think it's the perfect outerwear for travelling, hiking, and generally being out and about.

I would only change or add several little details:

1. Investing in better-quality drawstrings and toggle buttons that are a bit sturdier would elevate the price, look, and feel of the smock.

2. Investing in better-quality size and property tags on the inside instead of the nylon white ones with black letters would also elevate the overall look of the smock.

3. Adding a pair of zipper pulls to the forward closure would make the jacket more convenient.

I am strongly considering buying an olive green one. Thanks again for the great product!

October 13, 2025
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Rated 5 out of 5 stars

Easy to order

Easy to order, fast order processing and delivery, product looks as advertised but still to be tested.

October 17, 2025
Rated 5 out of 5 stars

My first time using KitPimp

My first time using KitPimp. I received good, quick service from them. Yet to go out with the pack but it is well put together and feels comfortable. It certainly should meet my needs.

September 28, 2025
Rated 5 out of 5 stars

Olive Green Smock

Really nice item, far superior to the issued smock, feels durable. Useful pockets in all the right places, can carry heaps of kit and not be ungainly. Good adjustment options to get it fitting just right, as well as getting layers underneath.
It might sound daft, but the olive green is a nice shade, some places claim an item is olive green, only for it to be pea green and awful looking. This is spot on, I'll be getting a black one for work I reckon.

September 18, 2025
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Rated 5 out of 5 stars

Great customer service and products

Product came quickly and was as described.
I ordered the mre case and I forgot to choose which one, but they called me me to ask.
I also ordered another one and sent an email specifying the one I wanted and they responded quickly.

Great customer service from this company.

September 28, 2025
Rated 5 out of 5 stars

Excellent 👌🏼

The choice provided, cost of the item purchased & ease of buying was all good, communication about the package delivery etc.. was also very good. Would buy from again.

September 27, 2025
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Rated 5 out of 5 stars

Mega

Great quality kit, price feels like a steal, and when I messed the delivery address up, they were quick to help me rectify my mistake.

September 26, 2025
Unprompted review
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