Kjgroup Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Faulty Systems but reliable service

We decided to change our boiler a month after moving into our new home because of how dated and inefficient the old one was.

Kev himself came over and built the most cost efficient system considering our tight financial situation and installed a new modern boiler unit.

Post installation, there were a myriad of issues with error codes that sound like the fighter jets that the military use. But throughout the whole process Kev never gave up on us. He kept popping over himself to diagnose the issues trying various fixes until it finally worked. To this day the boiler is humming along fine without any issues. Even if something shows up, I can rest knowing that Kev and his team will sort it sooner rather than later.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Kev Jones Plumbing & Heating Ltd

We had a difficult experience with Kev Jones Heating & Plumbing at first. Things didn’t go as we hoped — there were problems with the wiring and a radiator that didn’t work.

But Kev and his team didn’t give up. They kept looking for solutions, and with Kev and Paul’s help, everything was eventually fixed.

We’re now warm and comfortable, and hopefully we won’t have any more issues in the future.
A big thank you to Kev, Paul, and everyone involved in turning things around.
They truly deserve 5 stars! 🌟

April 2, 2025
Unprompted review

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