Krale Reviews 12,953

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and flawless delivery service, often noting that products arrive quicker than expected, even for international orders. Many people highlight the excellent quality of the products and the smooth ordering process. The customer service is frequently commended for being responsive, helpful, and providing clear communication throughout the purchase journey. However, some customers also noted issues with the shipping packaging, suggesting that a harder box would be beneficial for delicate items. A few other people also felt that the delivery company, UPS, sometimes caused delays or mishandled packages, leading to frustration with tracking and delivery times. There were also isolated reports of receiving a damaged or incorrect part, though these issues were generally resolved by the company.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

People report positive experiences with product, often praising the high quality and wide selection... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, accurate, and... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From Davide Portugal i have bought lot of item with Krale. for me tis the Best webshop for sport shooting in Europe in all aspects. The customer service is also excellent, something that many unde... See more

Company replied

Rated 5 out of 5 stars

Great price, easy to buy and updated emails. uploading ID was a little confusing, as it did not let you know if it completed or not. customs and import fees were unexpected as this was my first overs... See more

Company replied

Rated 5 out of 5 stars

Was having difficulty sourcing a Rusan adapter in the UK but found that Krale in Holland were able to supply the size I needed. No problems with payment or sending to the UK. Price was very competitiv... See more

Company replied

Rated 5 out of 5 stars

Yes, a very good company to do business with. I had a slight issue with the address of my package, in the UK our house number comes before the address, in the NL it’s marked after the street, road etc... See more

Company replied


Company details

  1. Gun Shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wonderful Experience all around, friendly and professional.

Associates were able to answer all of my questions and concerns, this was my first time purchasing anything internationally and I wouldn't mind doing it again with Krale.
Overall the quality of the items received are impeccable. Highly recommend

March 15, 2026
Krale logo

Reply from Krale

Thank you very much for the review! It is great to hear that you had such a good experience with us that you even recommend us!

We would be happy to assist you next time.

Rated 5 out of 5 stars

Good service

Based on your descriptions, I found exactly the part I needed, even though I'm no expert. The delivery was also fast.

March 15, 2026
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Reply from Krale

Great to hear that you appreciate our service - much appreciated :)

Rated 5 out of 5 stars

Excelent service

Excelent service, very fast shipping, will buy again :)

March 15, 2026
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Reply from Krale

Great to hear that you appreciate our service - much appreciated :)

Rated 5 out of 5 stars

Services à la point

Services à la point ! RAS !! Parfait !! Merci à la team !!

March 14, 2026
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Reply from Krale

Merci pour votre commentaire. Nous sommes ravis d'apprendre que vous êtes si satisfait de notre service ; c'est notre objectif !

Nous espérons avoir le plaisir de vous servir à nouveau prochainement.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, and good prices. Equipment as descripted.

March 14, 2026
Krale logo

Reply from Krale

Thank you for the review! It is great to hear that you received your package so quickly and that you are so satisfied with the product you ordered.

We would be happy to be of service to you again in the future.

Rated 5 out of 5 stars

Good service anf great shop.

I got all my ordered wares to my doorstep in perfect condition. All the way up here in Sweden, took about a week from ordering.

March 4, 2026
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Reply from Krale

Thank you very much for the lovely review. It is great to hear that you are so satisfied with our service and that you received your package so quickly.

We look forward to being of service to you again in the future.

Rated 5 out of 5 stars

Perfect service

Everything was fine. Great shop, good offers. Fast delivery.

March 14, 2026
Krale logo

Reply from Krale

Great to hear that you appreciate our service - much appreciated :)

Rated 5 out of 5 stars

Excellent

​5 stars! Fast & great

March 10, 2026
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Reply from Krale

Thanks for your 5-star rating :)

Rated 5 out of 5 stars

Only place I could get what I wanted

Only place I could get what I wanted, great price and super fast shipping.

March 11, 2026
Krale logo

Reply from Krale

It is great to hear that you are so satisfied and that we could help you find the product you were looking for! We would be happy to be of service again in the future.

Rated 5 out of 5 stars

Great Service provided by Krale again

Great Service provided by Krale again ,
Good prices on all products and very quick dispatch and delivery.

March 11, 2026
Krale logo

Reply from Krale

Great to hear that you appreciate our service and prices so much :)

Rated 5 out of 5 stars

Great shop

Great shop, fast delivery

March 10, 2026
Krale logo

Reply from Krale

Great to hear that your package was delivered so quickly. Many thanks for your review, much appreciated!

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