Krisp Reviews 

408
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

Overall does the job. The app is very resource intensive tho, we could use it on MacBook Pro 2024 on Teams meeting with screen sharing on. But I'm putting three stars mostly because the app, once g... See more

Rated 5 out of 5 stars

I forgot to cancel my yearly sub because I'm stupid and even though a week has elapsed before I noticed and despite their terms being clear about this, Krisp refunded me. I didn't cancel because of th... See more

Rated 5 out of 5 stars

It just works like AI should, saves so much time, stops you forgetting things, helps to organise and keep track of the tasks. Love the new upload feature to upload any audio file and get the same ke... See more

Rated 1 out of 5 stars

The support is absolutely dire. So far it's taken over a week to resolve an issue with my subscription and it's still ongoing. I'm told 'it's been escalated' several times and they even dared clos... See more

Company replied

Company details

  1. Software Company
  2. Audio Transcription Service
  3. Call Center

Written by the company

Krisp is the ultimate AI Meeting Assistant, providing everything you need for perfect virtual meetings. Enjoy the world’s #1 AI Noise and Background Voice Cancellation, ensuring clear and uninterrupted conversations even in the noisiest environments. Our advanced Echo Cancellation technology further enhances audio quality, making every word crystal clear. Stay organized with AI Meeting Notes that keep you on track and free unlimited multilingual meeting transcripts that facilitate seamless communication across different languages. Krisp boosts productivity and efficiency for individuals and businesses, whether you’re working from home, in a busy office, or on the go. For enterprises, Krisp offers even more advanced solutions. Benefit from AI Noise Cancellation tailored for large-scale use, detailed Call Center Transcription that captures every customer interaction, and Accent Localization to ensure smooth communication across diverse teams. Krisp’s technology is designed to meet the highest standards of performance and reliability, making it the preferred choice for enhancing virtual meetings. Elevate your virtual meetings with Krisp’s cutting-edge technology. Whether you’re a solo professional, a small business, or a large enterprise, Krisp is your go-to solution for excellent online communication. Try Krisp today and experience the difference it makes in your virtual meetings. With Krisp, you get clearer conversations, better organization, and seamless communication. Discover the ultimate AI Meeting Assistant with Krisp, and take your virtual meetings to the next level.


Contact info

3.2

Average

TrustScore 3 out of 5

408 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

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3.2

All reviews

(408)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a game-changer

This is a game-changer! You can focus on ideas presented in your meeting, exchange thoughts, and not worry about writing things down, reading your notes, and trying to stay connected with the people on camera. Wonderful!!!! First, you get a transcript. Then, you can get an executive summary of key points of the meeting. Then, action items!!! Amazing. THANK YOU!!! Krisp and KRISP engineers!

October 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Keep getting logged out

Keep getting logged out, and now I cannot log in with email or SSO. I've come out of an important call and didn't take notes with the promise made by this product that I would never need to. Well, I need the notes, and getting support feels like a 50 step process with slow responses to a support email queue - pretty flat for an AI based business. Pretty disappointing.

September 24, 2024
Unprompted review
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Reply from Krisp

Hello,

We apologize for the inconvenience you experienced with the log-out issue. There was an unexpected incident, but our team worked swiftly, and the issue was resolved the same day. Your notes should now be accessible without any problems.

Rated 5 out of 5 stars

Krisp it! You will enjoy the features!!!

Krisp its a well built software that can helps even with new AI Features! My team and I really likes the way he pushes out voice in the background with the "Noise cancelling" feature.
We tried the transcription in the Google Meeting and its working damn well!!
Summarize can be improved but... so far so good!!!

September 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible first experience

Never worked. Got logged out again and again. When I could log in... I got logged out again, dashboard went directly to Cloudflare. API was reporting not-found with errors in the console. Never saw not even one transcript made. App was much more focused and worried about getting access to my calendar instead of... you know, working. I uninstalled the software and got the typical "tell us what went wrong" form. I filled it and it failed to send that too. Everything is broken. Don't bother with this software

September 16, 2024
Unprompted review
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Reply from Krisp

Hi Ronald,

We're sorry to hear about your experience. Please reach out to us at support@krisp.ai so we can assist in resolving these issues. We'll make sure to help get everything working smoothly.

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Rated 1 out of 5 stars

Support service, feels like work is being made fun of.

Two weeks ago I contacted support.
The problem was that there are free users and they got a pro account.
And now I was asked to do some things and it didn't work, then they for several days demanded that I make a video.
Computer with classified materials.

And only now after almost two weeks the guy tells me that he can take care of it from his side (just delete a free user).
An operation that took him exactly 2 minutes took him weeks.

September 4, 2024
Unprompted review
Krisp logo

Reply from Krisp

Hi Phillip,

We sincerely apologize for the delay and the frustration you experienced with our support process. We’ll review this situation internally to ensure it doesn’t happen again. If there's anything else we can assist with, please contact us directly at support@krisp.ai.

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Rated 5 out of 5 stars

Great for noise cancel

I've used Krisp for a few years and have recommended them to many others. It's a great tool for me to cancel out background noise, especially when my kids are at home or I am in a noisy area working. There was an instance where I was billed and I did not recall subscribing for a different work account but Vahan was great at communicating what happened and helped me out one-time for this issue. I appreciate that very much and will continue recommending others to Krisp and using it myself when I need it

August 15, 2024
Unprompted review

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