Krisp Reviews 

408
TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 3 out of 5 stars

Overall does the job. The app is very resource intensive tho, we could use it on MacBook Pro 2024 on Teams meeting with screen sharing on. But I'm putting three stars mostly because the app, once g... See more

Rated 5 out of 5 stars

I forgot to cancel my yearly sub because I'm stupid and even though a week has elapsed before I noticed and despite their terms being clear about this, Krisp refunded me. I didn't cancel because of th... See more

Rated 5 out of 5 stars

It just works like AI should, saves so much time, stops you forgetting things, helps to organise and keep track of the tasks. Love the new upload feature to upload any audio file and get the same ke... See more

Rated 1 out of 5 stars

The support is absolutely dire. So far it's taken over a week to resolve an issue with my subscription and it's still ongoing. I'm told 'it's been escalated' several times and they even dared clos... See more

Company replied

Company details

  1. Software Company
  2. Audio Transcription Service
  3. Call Center

Written by the company

Krisp is the ultimate AI Meeting Assistant, providing everything you need for perfect virtual meetings. Enjoy the world’s #1 AI Noise and Background Voice Cancellation, ensuring clear and uninterrupted conversations even in the noisiest environments. Our advanced Echo Cancellation technology further enhances audio quality, making every word crystal clear. Stay organized with AI Meeting Notes that keep you on track and free unlimited multilingual meeting transcripts that facilitate seamless communication across different languages. Krisp boosts productivity and efficiency for individuals and businesses, whether you’re working from home, in a busy office, or on the go. For enterprises, Krisp offers even more advanced solutions. Benefit from AI Noise Cancellation tailored for large-scale use, detailed Call Center Transcription that captures every customer interaction, and Accent Localization to ensure smooth communication across diverse teams. Krisp’s technology is designed to meet the highest standards of performance and reliability, making it the preferred choice for enhancing virtual meetings. Elevate your virtual meetings with Krisp’s cutting-edge technology. Whether you’re a solo professional, a small business, or a large enterprise, Krisp is your go-to solution for excellent online communication. Try Krisp today and experience the difference it makes in your virtual meetings. With Krisp, you get clearer conversations, better organization, and seamless communication. Discover the ultimate AI Meeting Assistant with Krisp, and take your virtual meetings to the next level.


Contact info

3.2

Average

TrustScore 3 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

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3.2

All reviews

(408)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

It was perfect for my job

It was perfect for my job, it helped me so much that I came to the point of recommending it to my colleagues and boss. Great app. 100% recommended.

August 22, 2024
Unprompted review
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Reply from Krisp

Hi Gerlie,

Thank you for your fantastic feedback! We're delighted that Krisp has been such a valuable tool for your work, and we truly appreciate your recommendation to your colleagues and boss. Your support means a lot to us!

Rated 5 out of 5 stars

Krisp: A high quality solution for every business leaders

The Krisp noise cancelling solution works very well, extremely reliable and effective. The transcription and AI summary capability has evolved significantly over the past 6 - 9 months and is now an extremely high quality product. Delivers spot on summaries, correctly attributed with minimal need to tweak. Same for the Action Items as well

August 21, 2024
Unprompted review
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Reply from Krisp

Hi Anthony,

Thank you for your detailed feedback! We’re glad you find Krisp reliable and that our Transcription and AI Summary features are working well for you. Your support means a lot to us!

Rated 5 out of 5 stars

The best AI transcriber I've used so far!

Fast setup, SUPER easy to use, intuitive in most every way, meeting reminders, the transcripts are FAAAAST, I mean SUPER FAST!!! I've used a LOT of AI transcribers and the free platform on Krisp is f'n amazing! If you're a business I'd be leveraging that version in a heartbeat!

August 19, 2024
Unprompted review
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Reply from Krisp

Hi Nico,

Thank you for the amazing feedback! We're glad you're enjoying Krisp's speed and ease of use. If you're ever interested, we already have a business plan that could suit your needs perfectly!

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Rated 5 out of 5 stars

This works great with all my children

This works great with all my children. I listen to the recordings and you can't hear any of them,

August 16, 2024
Unprompted review
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Reply from Krisp

Hi,

Thanks for your feedback! We’re happy to hear Krisp is keeping things quiet, even with all the kids around. We appreciate your support!

Rated 5 out of 5 stars

The is hands down the best background…

The is hands down the best background noise canceling software.
I didn't need an expensive Sony headphone or anything like that, just Krisp and I've been enjoying my remote work and all the meetings and interviews involved.

It does it job well at isolating those noise in your background, I even use it to record sometimes. And just to let you know, I haven't paid a penny since I started using the software, I mean the free version is pretty much sufficient for my need but I'll recommend them a billion time.

And lastly. They even have AI integrated to help with note taking during meeting plus it run smoothly on background without eating all my RAM. Kudos to the team!

August 16, 2024
Unprompted review
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Reply from Krisp

Hi,

Thanks for the awesome feedback! We’re glad Krisp is helping with your remote work and that you’re enjoying the free version and AI features. We appreciate your support!

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Rated 5 out of 5 stars

I use Krisp daily and LOVE it

I use Krisp daily. It makes me look like a rockstar to my clients, and I love it as a 'second pair of eyes' in catching important details.

August 10, 2024
Unprompted review
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Reply from Krisp

Thank you for the awesome review, Ashley! We're thrilled to hear that Krisp helps you rock your client meetings. Keep being a rockstar!

Rated 5 out of 5 stars

Must have app

Its' a must have app for work from home users. Both the noise cancellation and the meeting notes feature are invalulable.

August 10, 2024
Unprompted review
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Reply from Krisp

Thank you for the fantastic review, Avinash! We're so glad to hear that Krisp is an essential tool for your work-from-home setup.

Rated 4 out of 5 stars

krisp is the best so far

the job that im in use your product and its great to have now that im working from home. so thank you for everything

August 8, 2024
Unprompted review
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Reply from Krisp

Thank you for your wonderful review, Zeke! We're delighted to hear that Krisp has become a vital tool in your daily routine. Your support means a lot to us.

Rated 1 out of 5 stars

Had a great product, has lost their way.

I really do not know what is going on at Krisp.AI. For years they were an automatic recommendation for noise cancellation in virtual meetings. I have suggested them to literally thousands of people over the last 4 years. Renewing every year has been a no-brainer. But lately the app has become bloated with some AI transcription features (which frankly don’t really work all that well) and a since-removed video background removal (why build this in the first place?).

They then jacked up the price by ~130%. Which ok, fine, they were severely underpriced up until now, for a product that mostly Just Worked.

Then, to top it off, they stopped accepting credit cards from major Canadian banks.

Krisp became a mandatory app for remote work during the pandemic, and now they won’t even take your money. I don't get it. Their customer service person suggested that I "Borrow a credit card from a friend who uses a different bank."

Get real.

August 7, 2024
Unprompted review
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Reply from Krisp

Hi Matt,

Thank you for sharing your feedback. We're truly sorry to hear about your recent experience.
Our team is currently working on fixing the credit card issue as soon as possible. Once the issue is resolved, our support team will update you immediately. In the meantime, we've provided you with one month of free Krisp Pro access while we work on a solution.

Thank you for your continued support and understanding.

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Rated 1 out of 5 stars

I have no idea how this company got my…

I have no idea how this company got my credit card info, but they have been charging my account for several months unbeknownst to be. My bad for allowing unkown or unauthorized charges to my card. This will stop today as I instruct my card issuer to not honor future charges. I reached out to the company on their support web site and have never received a response. Would be interesting to find out how or in what manner they obtained my card information and through what means they think I placed some order with them. I have never used their software and never downloaded anything to my computer free or otherwise. From reading some of the other reviews, it's not at all surprising, that they seem a bit shady. Beware!

July 12, 2024
Unprompted review
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Reply from Krisp

Hello Randy,

We're very concerned to hear about this issue. I can see that our support team is already in touch with you to investigate and resolve this matter. We never charge without the user's card being attached to the account, and we want to ensure your concerns are addressed promptly.

Rated 5 out of 5 stars

Give it a try that's all i can say

This program is a dream come true.

July 29, 2024
Unprompted review
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Reply from Krisp

Hi Rio,

Thank you for your wonderful review! We're thrilled to hear that Krisp is a dream come true for you. Your support means a lot to us.

Rated 4 out of 5 stars

This a great app for business meetings…

This a great app for business meetings or causal video call or meetings. It is incredible and the UI is nice, although overwhelming, but you get use to it. Love to make this a default in my companies international affairs

July 29, 2024
Unprompted review
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Reply from Krisp

Thank you for your positive feedback! We're glad to hear that Krisp is beneficial for your business meetings and international affairs. We appreciate your note on the UI and will keep it in mind for future improvements.

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Rated 5 out of 5 stars

It is a good app

It is a good app

July 27, 2024
Unprompted review
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Reply from Krisp

Hello Riya,

Thank you for your positive review! Your support means a lot to us.

Rated 5 out of 5 stars

pretty cool app

July 26, 2024
Unprompted review
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Reply from Krisp

Hello Jae,

Thank you for your great review! Your feedback is much appreciated.

Rated 1 out of 5 stars

Average service with scam policies

Even if you dont need the service they will auto renew and charge you for a full year with no option for a refund. If you ask they will say its company policy. STAY AWAY from them.

June 12, 2024
Unprompted review
Krisp logo

Reply from Krisp

Hello Mark,

We're sorry to hear about your experience. Our auto-renewal policy aims to ensure uninterrupted service, but we understand your concern. You can cancel your subscription anytime to prevent renewal. Please contact our support team at support@krisp.ai for further assistance and mention that you are from TrustPilot reviews, so your request can be sorted out more easily.

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