Krystal Glass Reviews 

90
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

We needed emergency replacement of a small window on Friday. While a few companies weren't available until the night or the following week, Krystal Glass arranged a very speedy job within 4 hours aft... See more

Rated 3 out of 5 stars

Initial visit for measurements was changed three times, but always let me know. Very quick with replacement glass. Invoice sent followed by a text few hours later asking if I had paid it. Further... See more

Rated 5 out of 5 stars

I was burgled and needed some urgent help fixing my balcony door. They were out within an hour on a Sunday evening to board up the glass, and round the next day with glass to fully repair. It turned o... See more

Rated 5 out of 5 stars

I work for a school trust and use Krystal Glass for all my repairs. I find them very reliable never had to wait to long for them to attend including out of hours and weekends. They are very professio... See more

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4.4

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.4

All reviews

(90)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Despite its being over the Christmas period Krystal Glass arrived within three hours to board up my large conservatory window pane. Their quote included replacing it which was done quickly and efficiently the following week.

December 29, 2025
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Rated 5 out of 5 stars

Future Youth Zone

Great service have used many times, highly recommended.

Professional, fast, knowledgeable, and excellent team.

February 9, 2024
Rated 5 out of 5 stars

5 Stars

I work for a school trust and use Krystal Glass for all my repairs. I find them very reliable never had to wait to long for them to attend including out of hours and weekends. They are very professional, Knowledgeable and friendly.
Most of all they provide very competitive quotes.

February 7, 2024
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Rated 5 out of 5 stars

High Standards

Written quotation was received immediately after enquiry and, upon acceptance of quote, attended site the following day. Although unable to complete job they provided timely updates and made necessary arrangements to re-attend. Works were completed to a high standard with no additional unexpected costs.

December 20, 2022
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Rated 5 out of 5 stars

These guys were great!

These guys were great! We came in one morning to find one of our windows had smashed. I contacted a couple of companies who couldn't come out for over a week but luckily found Krystal Glass. They came out that day to make the glass safe and followed up with a replacement within a few days. Really easy to deal with, great customer service and they did a great job for us!

October 31, 2022
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Rated 4 out of 5 stars

A really nice team who turned up…

A really nice team who turned up exactly when they said they would and completed the job when they said they would

Work was excellent could not fault it and extremely happy with it and the service

November 3, 2022
Rated 2 out of 5 stars

I contacted Krystal Glass on 1st…

I contacted Krystal Glass on 1st November and they stated they could fit the window the following day. They then kept stating it would be ‘tomorrow’ for over a week. They then gave me times of Monday 10am, Monday 12pm, Tuesday 8am, Wednesday before 1pm.

They didn’t show up for any. Finally it was done Wednesday 9th Nov in the afternoon, 9 days after I first made the order. It’s certainly not an emergency repair company.

Will never use again, caused a great deal of stress, very unreliable. 2 stars because the job was done eventually and it has been done to a reasonable standard.

November 1, 2022

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