KT Insurance Reviews 

5,039
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,014 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally helpful and knowledgeable staff members who take the time to explain policy details thoroughly and patiently. Many consumers also express satisfaction with the very fair pricing, competitive premiums, and generous benefits tailored specifically to the community. Reviewers frequently mention how seamless the entire process is when speaking directly with polite representatives over the phone. However, some people mentioned occasional communication delays, noting that getting through to a representative or securing prompt approval required extra persistence. A few reviewers also noted occasional drawbacks regarding unexpected extra costs or missing requested documentation prior to signing.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpful, friendly, and professional demeanor during... See more

Service

Clients share positive opinions on service, highlighting extremely fast settlements and professional... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and affordable... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called to discuss current policy and received great help from a well trained consultant who knew what she’s was talking about and was eager to help. No waiting to get through, no pushing endless butto... See more

Company replied

Rated 5 out of 5 stars

Royan’s Sandgate is I think one of the most professional Motorhome truck repair. I have only made two claims in 55 years and both claims were on this Motorhome, the 1st being hail damage and this cl... See more

Company replied

Rated 5 out of 5 stars

The sales rep, Jasmine, was great. She was very thorough and explained everything in detail. The price was excellent by comparison with other providers and the benefits are very generous and tailored... See more

Company replied

Rated 5 out of 5 stars

Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more

Company replied


Company details

  1. Caravan and Motorhome Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Company

About KT Insurance

Written by the company

We are your trusted partner for comprehensive RV insurance in Australia.

At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.

We offer insurance for:

Motorhomes & Campervans
motorhome image

5th Wheelers
motorhome image

Touring Caravans
motorhome image

Slide-On Campers
motorhome image

Converted Buses & Coaches
motorhome image


Issued by Lifestyle Insurance Group t/a KT Insurance who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at ktinsurance.com.au.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(5,039)

2,006 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy experience.

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—we’re glad to hear your experience was easy. We appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

I Have had a policy with Ken Tame…

I Have had a policy with Ken Tame insurance in the past and would not insure with any other but KT now . Best in the business for CMCA members and anyone else with a motorhome.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words and continued trust in us. We’re truly grateful for your support and are committed to looking after you and your motorhome.

Rated 5 out of 5 stars

Very helpful Consultant and the Price…

Very helpful Consultant and the Price given the coverage

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words about our consultant and pricing. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

I highly recommend KT for insurance.

I would definitely recommend KT to everyone that wants a reliable insurer that gives competitive rates and has real live people that answer the phone to deal with your queries professionally and promptly if needed.
Don.

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your thoughtful recommendation, Don. We're glad to know you value our competitive rates and personal service—it means a lot to our team.

Rated 5 out of 5 stars

Seamless experience and quick

Seamless experience and quick. Everything was clearly explained.

July 24, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words. We're glad to hear everything was explained clearly and that your experience was smooth and efficient.

Rated 4 out of 5 stars

Easy claim process and quick resolution

Easy claim process and quick resolution

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—we’re glad the claim process was easy and resolved quickly. We appreciate your review and are always looking for ways to improve further.

Rated 5 out of 5 stars

Rebecca was excellent & rang us…

Rebecca was excellent & rang us frequently as it was taking some time for Revolution Motorhomes to get the awning & fit it.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind feedback. We're delighted to hear Rebecca kept you updated throughout the process – we'll be sure to pass on your comments to her.

Rated 5 out of 5 stars

Helpful staff who was quick and…

Helpful staff who was quick and thorough with insuring motorhome.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words. We're glad our team could assist you quickly and thoroughly with your motorhome insurance.

Rated 5 out of 5 stars

Quote was prompt

Quote was prompt
Well explained by the person I spoke to
Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the online system would have left me underinsured as the consultant I spoke to outlined the complete details about the cover I was seeking

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your thoughtful feedback. We’re glad to hear you found the quoting process prompt and appreciated being able to speak directly with our consultant for clear and complete information—your peace of mind is important to us.

Rated 5 out of 5 stars

the customer service officer was very…

the customer service officer was very professional. It was a seamless transaction.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback. We’re pleased to hear you found the process seamless and appreciated our professionalism.

Rated 5 out of 5 stars

The wait was short on the phone to talk…

The wait was short on the phone to talk to a staff member. The information and assistance provided were excellent.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback. We’re glad to hear you found our service prompt and helpful—it’s great to know we could assist you efficiently.

Rated 5 out of 5 stars

Great service from KT Insurance

Great service from KT Insurance. Their communication was quick, clear, and professional throughout the process. They made everything easy and hassle-free. Highly recommended!

July 22, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words and recommendation. We're pleased to hear our team made the process easy and communicated clearly—your feedback means a lot to us.

Rated 5 out of 5 stars

Easy and informative

Easy and informative, thanks KT

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—we’re glad you found the process easy and informative. We appreciate you choosing us.

Rated 5 out of 5 stars

The person I spoke to about insurance…

The person I spoke to about insurance made it very clear to understand
He was awesome

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words. We're glad to hear your experience was clear and helpful—it means a lot to us.

Rated 5 out of 5 stars

I received great service at a great…

I received great service at a great price.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words—we’re glad to hear you were happy with both our service and pricing. We appreciate you taking the time to share your feedback.

Rated 4 out of 5 stars

A very friendly person at the end of…

A very friendly person at the end of the line with good knowledge of the product and policies of the insurance whom she explained everything what we have to know about insuring our motorhome and doing the switch

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback. We're glad you found our team knowledgeable and helpful, and we appreciate your suggestion that there’s always room to improve—we’ll keep working to make the process even smoother.

Rated 5 out of 5 stars

Customer service was easy to talk too…

Customer service was easy to talk too and very helpfull.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and positive feedback. We're glad to hear you found our team easy to talk to and helpful.

Rated 5 out of 5 stars

Was very easy and found no trouble…

Was very easy and found no trouble insuring for what I wanted

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—it's great to hear the process was easy for you. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Thay remembered my quote from a year…

Thay remembered my quote from a year ago this year im with them xxxx

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words and for choosing us this year. We're glad we could help make the process easy for you!

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