Called to discuss current policy and received great help from a well trained consultant who knew what she’s was talking about and was eager to help. No waiting to get through, no pushing endless butto... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Royan’s Sandgate is I think one of the most professional Motorhome truck repair. I have only made two claims in 55 years and both claims were on this Motorhome, the 1st being hail damage and this cl... See more
Company replied
Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more
Company replied
Quote was prompt Well explained by the person I spoke to Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the on... See more
Company replied
Company details
About KT Insurance
Written by the company
We are your trusted partner for comprehensive RV insurance in Australia.
At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.
At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.
We offer insurance for:
Motorhomes & Campervans
5th Wheelers
Touring Caravans
Slide-On Campers
Converted Buses & Coaches
Issued by Lifestyle Insurance Group t/a KT Insurance who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at ktinsurance.com.au.
Contact info
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I achieved my request without hiccup.
July 25, 2026
Reply from KT Insurance
Thank you for your feedback. We’re glad to hear your request was handled smoothly.
The person I spoke to was…
The person I spoke to was knowledgeable,pleasant and thorough
July 24, 2026
Reply from KT Insurance
Thank you for your kind words—it's great to hear you found our team knowledgeable, pleasant, and thorough. We appreciate your feedback!
Reply from KT Insurance
Thank you for your kind feedback. We're glad to hear you found our team helpful.
Very helpfull staff so far all good
Very helpfull staff so far all good. Hopefully still good if we need to make a claim lol!
July 22, 2026
Reply from KT Insurance
Thank you for your kind words—we’re glad to hear you’ve had a good experience with our staff so far. We’re here to help if you ever need to make a claim.
The consultant I spoke with was helpful…
The consultant I spoke with was helpful and solved my issue without fuss
July 24, 2026
Reply from KT Insurance
Thank you for your kind feedback. We're glad to hear our consultant was able to help and resolve your issue smoothly.
Staff service and price.
July 24, 2026
Reply from KT Insurance
Thank you so much for your feedback—it's great to know you're happy with our staff, service, and prices. We appreciate your support!
Excellent attention to detail
Excellent attention to detail
Very professional and great understanding of our needs
Answered all questions with knowledge of the product
Very polite
Very happy with the help we were given
July 23, 2026
Reply from KT Insurance
Thank you so much for your kind words and detailed feedback. We're delighted to hear you felt supported and understood throughout the process, and we truly appreciate you taking the time to share your experience.
The customer service officer was…
The customer service officer was polite,friendly and helpful.
July 22, 2026
Reply from KT Insurance
Thank you for your kind words. We're pleased to hear you found our customer service officer polite, friendly, and helpful.
Well managed experience.
Clear explaination, good customer service, not waiting on hold at all, reasonable pricing and terms. Thankyou.
July 23, 2026
Reply from KT Insurance
Thank you so much for your kind words and thoughtful feedback. We're glad to hear you had a clear and easy experience with us.
Reply from KT Insurance
Thank you for your kind words. We're glad you had a helpful and knowledgeable experience with our team.
Doing things right
Buy covering the vehicle as well as the people I think that's a long way to doing things right.
July 21, 2026
Reply from KT Insurance
Thank you for your thoughtful feedback. We're glad to know you appreciate our approach to comprehensive coverage.
Helpfull friendly staff
Helpfull friendly staff. Short phone waiting time. And no robot or indian answering. Keep up the good service thanks
July 20, 2026
Reply from KT Insurance
Thank you for your kind words and positive feedback about our staff and service. We appreciate you taking the time to share your experience with us.
Shannon was amazing
Shannon was amazing. He was polite, helpful, full of good information and insightful.
July 22, 2026
Reply from KT Insurance
Thank you so much for your kind words about Shannon. We're glad to hear you found him helpful and insightful—it means a lot to us.
Very nice and knowledgeable salesman
Very nice and knowledgeable salesman, answered all my questions and helped pick an excess that suited us. Received the documents in my email before we had even finished the call. Great product great service.
July 22, 2026
Reply from KT Insurance
Thank you so much for your kind words and detailed feedback. We're glad you had a positive experience with our team and that everything was handled smoothly for you—your satisfaction means a lot to us.
Reply from KT Insurance
Thank you for your kind words about our staff—it means a lot to us! We're glad we could help.
Friendly Customer Service
I’d like to thank Dell for her friendly customer service. She was very polite and cheerful which made it a pleasant experience in choosing KT Insurance for my camper van policy. Keep up the wonderful job. Thank you
July 22, 2026
Reply from KT Insurance
Thank you so much for your thoughtful feedback and for highlighting Dell’s service—we’re delighted to hear she made your experience so pleasant. We truly appreciate your kind words and look forward to being there for you and your camper van adventures.
Reply from KT Insurance
Thank you for your feedback! We're glad to hear the process was easy for you.
The initial contact and the follow up…
The initial contact and the follow up information prior to completion of our policy
July 22, 2026
Reply from KT Insurance
Thank you for sharing your experience and for your positive feedback. We're glad the initial contact and follow-up met your expectations.
Found all of the KT Insurance staff…
Found all of the KT Insurance staff that I contacted were most helpful and had a sound understanding of all aspects relating to my situation / claim.
July 22, 2026
Reply from KT Insurance
Thank you for your kind feedback. We're glad our staff could assist you and provide clear support during your claim process.
Reply from KT Insurance
Thank you for your kind words. We're glad to hear you felt listened to and supported—your feedback means a lot to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.