Kudosity Reviews 

148
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The onboarding and ongoing support from Guav and the Kudosity team has been outstanding. They’ve helped us take our SMS messaging live across four countries, working through the different require... See more

Rated 5 out of 5 stars

Burst SMS is the 4th SMS gateway I've tried. The others are painful to setup, due to long drawn out convoluted technical integration or (more often) wading through the maze of commercial bulls*... See more

Rated 5 out of 5 stars

Gaurav has been incredibly attentive to all our needs, we had a last minute request to help us link into our Shopify to Kudosity for a live pop up at Chatswood Chase in Sydney. Gaurav Investigated opt... See more

Rated 5 out of 5 stars

I’ve been using Kudosity for SMS campaigns, and what stands out most is consistency. Messages get delivered — no spam flags, no random failures, just clean, reliable delivery. What I really appre... See more

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 116431700

Written by the company

At Kudosity, we enable businesses to build authentic relationships with customers through simplified messaging experiences. We believe that curiosity fuels innovation and by harnessing its power we help businesses to build messaging experiences customers love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(148)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PleaseSign loves Kudosity!

PleaseSign has been using Burst and now Kudosity for Over 5 years now. We love the fact that we can contact our account manager for anything that we need. The personal service goes a long way. It's so much easier contacting one person instead of a string of replies from ticket handlers that goes nowhere.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, supportive, and results-driven SMS platform

We've been using Kudosity for over 4 years as an agency, and it's been one of the most dependable SMS platforms we’ve worked with. Their team support is outstanding, from onboarding new clients to resolving technical issues quickly and clearly.

What stands out most is how approachable and hands-on their support team is. Whether it's a campaign question or a platform query, they’re always ready to jump in and help. Our clients have seen real results using Kudosity, and we feel confident recommending it to any brand looking to grow through SMS.

Superb platform. Solid people. Highly recommended.

July 24, 2025
Unprompted review
Rated 4 out of 5 stars

5-year client experience

Our business has been using Kudosity (formerly BurstSMS and TransmitSMS) since September 2020.

Their customer service continues to improve as they focus on resolving requests and striving for excellence.

We look forward to continuing our partnership with Kudosity to ensure our messaging campaigns succeed and our support needs are handled efficiently.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND

IVE USED THEM AND MESSAGE BIRD CLICK SEND AND OTHER SERVICES SENDING THE SAME MESSAGE, THESE PEOPLE BOUNCED 1287 MESSAGES AND DELIVERED 5 HAHAHAAHAHAH THEN BLAMED IT ON THE CELL PHONE CARRIERS, YEAH SURE.... WEIRD THAT THE OTHER COMPANIES DID MANAGE TO DELIVER THE MESSAGE YOU GUYS CLAIM THE CARRIERS BLOCKED AND THEN USED UP 50 DOLLARS OF MY PREPAID CREDIT HAHAHAAH DONT USE THEM.

November 11, 2022
Unprompted review
Rated 4 out of 5 stars

Customer Service Is On the Money

I was using Burst SMS as it integrated with my online booking system. The service worked as well as any automated messaging system with competitive rates. I recently sold my business and wanted to cancel my account. The first person I contacted was not very helpful although a follow up by Shae rectified my issue and was much appreciated. I would recommend Burst.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Burst SMS works brilliantly with…

Burst SMS works brilliantly with Wordpress woocommerce API. Excellent work. Special Thanks to Andrew Travels from Tech Support. 5stars. Great job to Burst SMS. Thanks again!
David Gawler, Skybridge Domains, Director.

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

BurstSMS was ultimately the best…

BurstSMS was ultimately the best solution for us after trying two other well know platforms. It met our needs within a very tight deadline we had.

It was a pleasure dealing with an awesome team at BurstSMS. Dealing with Rohit was like having a colleague sitting right next to you, he helped us on every step of the way.

The technical support team was able to quickly resolve all our queries with the API integration with Flow XO. The API is superb! It enabled us to do advanced workflow integation that met our client's needs.

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

Burst SMS

Jeremy from Burst SMS provided excellent support to us, and managed to solve our issue quickly. He explained the issues well and was very polite.

March 13, 2019
Rated 5 out of 5 stars

BurstSMS has been an excellent solution…

BurstSMS has been an excellent solution to get my trading alerts sent from my broker account to my phone via SMS. This service is generally only available for overseas carriers such as the U.S., but now I can get my confirmations sent to me via SMS while I sleep.

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

It just works!!

It just works!!! Every SMS feature you can think of works out of the box, so to speak. Implementation was super easy and the benefits for our business are exciting to say the least! Special thanks to Emily and the MD for personally guiding us through the initial setup. Great experience all-round.

February 17, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look