Kuloid 

I tried to purchase an x box live subscription what a disaster. I received an email advising that it would be sent in the next few days. It's now a month later I haven't received the subscription and I am also not receiving any reply to my emails.

Avoid this website pay the extra and go to another website or shop, then you'll actually get what you expect instead of nothing. I've filed a dispute with Paypal and I will hope for the best. Once again avoid Kuloid.

I am so angry with myself for not researching this website - I pride myself on not getting scammed but here I am, £30 down and nothing to show for it but an unhappy daughter.

Ordered The Sims 4 on Sunday, still haven't received it. Went to the website on Sunday to ask what what happening with the order and it said "refunded". I have had no communication that it's been refunded and the funds have left my PayPal account. I logged a complaint with PayPal but soon after got emails through from Kuloid which I thought contained the codes. I then stupidly closed down my complaint with PayPal as I thought all was well, but the mails from Khloid only contained information on how to download the origins software. I now cannot reopen my complaint against Kuloid because PayPal state that if you close a complaint as complete then it cannot be reopened grrrrrr.

So now I have no way of getting my cash back and am £30 down. To top it all, I've just went to the website and it states its down for maintenance so I can't even contact Kuloid.

Ordered a Warlords of Dreanor upgrade code on 29th December and still not received it. Original order was flagged as completed (but no code in the downloads section) and later changed to awaiting shipment. No response to the request for information I made via email or through the onsite messenger.

Even if the code does turn up I will not be using this website again and I'll be trying to get my money back through Paypal (looks like it might be possible for UK residents).

I ordered Xbox Live gold on the 26th of December. I still haven't received the code and they haven't replied to any of my emails.
STAY WELL AWAY FROM THIS WEBSITE!

I ordered the new expansion for world of warcraft off of Kuloid and man was that a mistake. It's been about 10 days since I order the expansion and still nothing, and I've emailed them twice without any response both times. I'll fix my review if I receive the product in the next few days and keep this updated, but I'm doubtful. Save your money and stay away from this site.

I purchased a download from this company and, like everyone else, never received a code, and when I tried to dispute it with Paypal they denied it because they said they don't cover digital purchases, only physical ones. This company is a scam! They take your money and won't send you the product you paid for! Stay away unless you want to throw away your money!

Ordered two Xbox live gold codes and received email stating I'd get them between 24-72 hours later.
Almost two weeks on I still have nothing. I've emailed countless times and had no response.
The order states refunded but doesn't say when from and it hasn't gone into either bank or PayPal. Totally ripped off!!
Escalated with paypal!
Do not use! total scam artists

My wife ordered the SIMS as a download for my 11 year old son. Days later we still had not received the product code, so we cancelled. The order is marked as cancelled but we have not received a refund, and that was 6 weeks ago.
I emailed them several times and have not received confirmation that a refund will be processed. Their only contact with me was a request to change an online review of their services.
Avoid this company at all costs. You have been warned !!!!!

Everyone who has had a problem with kuloid just go to paypal and dispute the case. I did that yesterday and got the refund straight away as his business would go under if Paypal stops servicing the company.


Hope that helps.

Sounds like I should have found this website before I ordered my husband's Christmas present (Dragon Age Inquisitions) from Kuloid!! 6th Dec I ordered it and still NADA a whole month later, despite numerous emails and internal messages logged via their website (so no excuse for emails "to be missing/not received". Have tried asking for a refund/cancellation of the order but I'll try the PayPal dispute now (thanks for the tip, other reviewers).

I ordered the Far Cry 4 download code several days ago. I have not received it and they have not answered any of my emails. They send links to readme files saying "the code will be added later". Totally unacceptable. They take your money then don't deliver and are not contactable. Avoid like the plague. Dispute opened with Paypal.

I have yet to receive a product from them which I ordered on the 25th December. After receiving an email containing a download link which asked me to await a FURTHER email which would contain my code, I waited over 72 hours before contacting them. Since contacting them I have had no reply from them, and yet the money has been taken from my account.

My advice to anyone reading it, DO NOT buy from Kuloid, it has scam written all over it.

total scam website, ordered dragon age at the start of december, still no cd key. support ignores all the emails and tickets i submit. do not use this site.

Ordered my purchase on 28th of December and yet to recieve promised activation key. Emailed them numerous times with no replies at all. Completely ignored after they take your money feeling a lot like a scam. I have raised a claim with PayPal due to no response from the seller. Will update and change my review if anything changes but as it stands buyers beware.

I purchased SIMS 4 via PC download. I was stupidly seduced by the price but now wish I'd just stumped up the RRP elsewhere. 3 days after purchase I still have nothing in the way of promised download codes and my 3 e-mail chasers have been met with a deafening silence. Don't go near these cowboys.

Avoid. Bought a Steam activation code, but didn't receive it for hours. As it was a present for someone and I'd promised it instantly, I purchased one from elsewhere. I'm still waiting for a refund, and am receiving unhelpful, rude replies to my dispute on Paypal. Very unprofessional.

I was being a typical dumb user and they were very helpful in pointing me in the right direction. I received my code very quickly. I will buy from this site again and would recommend to friends as well!

Terrible service. Ordered Farcry 4 activation code for PC at least 2 weeks ago. Still not received. Reported to PayPal for refund. Will not use this website again. 😡

Do not buy anything from these scammers! I purchased The Sims 4 on Nov 26th (18 DAYS AGO!!!) and am still yet to receive anything but an automated message which claimed I would receive my download code soon. I have sent them several emails and received absolutely no correspondence from the 'business'. Effectively, I like many others on here, have been lured by a low price and robbed of our money - absolutely unbelievable.

If I do receive either my money back or the game code I will update this review.

Initially I thought the prices they had listed were great, but then I had found out that they don't convert properly to your local currency. Ended up paying a little extra, which I didn't mind. Then the real problems started. After the "24-72 business hours" wait, I got nothing, so I sent them an email; got no reply. Gave them a day so see what would happen and still nothing. Decided to open a dispute with PayPal and in a few hours finally got a reply form Kuloid: "I can send your code now, do you still need it?". I replied with a simple "Yes". Now two days later still nothing. Its been a week since my initial purchase and all I got was one message from them through PayPal dispute.