I tried to purchase an x box live subscription what a disaster. I received an email advising that it would be sent in the next few days. It's now a month later I haven't received the subscription... See more
Kuloid
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See what reviewers are saying
ORIGINAL POST:I ordered Plants vs. Zombies Garden Warfare and was given an initial expectation that the code would be sent within 15 mins. Subsequently extended to 24 hours. Now 48 hours later, stil... See more
I ordered as it was advertised as good price in AUD, however at checkout I was charged the foreign currency leading to a price $5 higher. I decided to pay this as I had already created an account. Ke... See more
I purchased the Sims 3 for a very reasonable price. It was easy to access etc, however one qualm I would have is that I'm not very tech savvy so it would be good to maybe have a step by step process t... See more
People also looked at
Price higher might be higher than advertised with longer wait than others
I ordered as it was advertised as good price in AUD, however at checkout I was charged the foreign currency leading to a price $5 higher. I decided to pay this as I had already created an account. Key took about three days to come but legit. Would have hoped for more communication but all good in the end :)
No game code and no response from support
ORIGINAL POST:I ordered Plants vs. Zombies Garden Warfare and was given an initial expectation that the code would be sent within 15 mins. Subsequently extended to 24 hours. Now 48 hours later, still no code and no response from support. I will be logging a dispute with PayPal by the end of the day, if no code shows up.
UPDATE: Game codes were sent and work, but only after I raised a dispute with PayPal. Seriously needs to get their customer support act together.
No code and ignored!
Purchased Sims 3, saw that it could take up to 72 hours, fair enough for the price. However 72 hours passed with no code, no reply to multiple messages and no answer on the phone. Dispute raised with PayPal.
Problem sorted
After my initial review, I received an email with the game codes and a request to update my review. Long wait, and abrupt service manner but the codes worked.
Ignore my previous review
After emailing the support for the website, I received an email saying that my product would be emailed to me in a couple days. Now you all might be thinking that this amount of time is unacceptable, but let me try and help you understand what the problem might be. I think that Kuloid is probably run by one guy or at least a couple guys. That being said, the site is also fairly new so I believe that traffic to their site is probably low, meaning that they don't have all the stock for all the games filled, because they don't know if anyone is going to buy them (Supply and Demand and what not). Now I can understand the couple days wait for the game, because I did buy the game on a Friday, and the guy running the site probably couldn't buy the game over the weekend so he had to wait till Monday. This morning I did receive my game and I am now a satisfied customer. Will I be using this site again you may be asking, Hell yeah! The prices are way cheaper than what they would be on steam, the only drawback is the wait time, which I can live with. Overall that's why I will rate this 4 stars, just because of the wait time, other than that, this site is worth the time to look at.
took longer than expected to receive code, but it all works fine
I bought the Sims 4 on Thursday last week. I chose Kuloid because I am stuck in bed with a broken leg and wanted the game straight away. The website promised instant delivery, however once I had paid I was informed I would have to wait up to 24 hours for my code in order to be able to start playing. I was starting to worry as I had still not received the code by Monday afternoon. I emailed Kuloid and I had my code (received via email) by Monday evening. It works fine. It would be better if the website stated whether the item was in stock before placing an order to prevent worry!
I've paid but still no code... And no reply...
I purchased the Sims 4 yesterday and have still not received the code for the game. They sent me an email saying I would receive the code "later" not specifying if later was one hour, a day, 2 days, a week!? It has now been about 18 hours since purchase and I have still received nothing. Have tried emailing three times and even calling but no replies and phone just rang out. This is unacceptable service in my opinion. If the product is out of stock then state it on the website! You cannot just leave customers hanging without delivering the digital product that should be practically instantaneous saying it will be sent "later". If I do not receive the product by tonight I will be pursuing a refund. Will update my review if they rectify this in some way.
Should have availability marked
I ordered Sims 4 a couple hours ago without any indication that it may be out of stock, but as i have received emails stating it may be a bit longer (no indication on the site that it could take time to send a digital code) i can only assume that they have no stock for my product which does make me feel a bit irritated although the price is more than reasonable i would have taken a more expensive route if i knew it would take so long.
I will update as my order continues, i have emailed to no avail lets see if the stars go up or down from here.
Good prices but somewhat long wait time.
I ordered Rome II 2 days prior to writing this. The price was nearly half off what I would have paid had I gone with steams price. The foil to this is there is a possible 72 Hour waiting time before you receive your game which considering the price is an acceptable drawback. The customer service was prompt though while seeming somewhat rude, I am willing to give the benefit of the doubt as it is easy to misread the tone trying to be used due to wording. Overall good experience decent service and the game is 100% legitimate to the extent of my knowledge.
Wow! What a great site!
At first, I thought that this website was potentially scam. I was not sure about ordering from this company as there was not a whole lot of information about this company besides TrustPilot. So, I decided to just go ahead and place an order to see if this was a scam. Well, I was wrong. This site is legit, they sell you full keys to the game. I was able to receive my order in a nice timely manner and was happy to see that I got this at such a low price. I will definitely order here next time and would recommend this site to anyone who wants to save time and money. I saved about 35-40 dollars on Rome 2 Total War from buying on this site.
cheap and cheerful!
Was REALLY hoping it would come in 15 mins (Xbox 360 live gold 12 month membership) but came the next day. Which is good enough. Sent an email and got a polite reply back. So ye wud recommend :)
Good Price ,but questionable digital download.
I have to admit the price of the game I bought was really good ,but I haven't received my game yet. I thought I was going to receive the game soon after purchase I didn't know I would have to wait for a digital game to ship.
i ggiem the chile bobs.ort. Other than that excellent transaction.
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Great experience with Kuloid here...
Paid through PayPal Visa so it was secure for sure. Got my key in less than 10 minutes. No issues at all and I saved about 65% over the steam store price.
First time using this site
I really wanted 'The Sims 4' and I didn't want to pay like £40+ for the game - so then I came across 'Kuloid' and I paid like £31, which is such a great deal! I was hesistant to buy the game from this site but I have the game now, downloaded it within 15 minutes when my code came in, and I AM SO HAPPY! Definitely reccommend using this site! :-D
Quick, safe, and easy!
I ordered my battlefield 3 pc game key and got it within a few hours at a very good price. Thank you Kuloid.com!
Darn good service, and keep you well informed.
Not much to add really, I got Dark Souls PTDE very cheap and was with me within the day. Can't ask for much more 5/5.
Gift A Game: Can't Accept It.
Excellent price for an excellent game. Thanks for the service :)
Painless purchase; process was as advertised.
No problems (using PayPal) purchasing, and I received the Steam key 1 hour & 17 minutes after payment was confirmed.
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