Kuurth Reviews 3,302

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 853 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like jewelry and watches are beautiful, well-made, and often exceed expectations. Many consumers appreciate the unique designs and fair prices, often receiving compliments on their purchases. The packaging is frequently highlighted as being nice, careful, and on point, ensuring products arrive safely. However, some people mentioned issues with delivery service, experiencing significant delays and long wait times for their orders to arrive. Customer service also received mixed feedback, with some reviewers reporting slow responses, unhelpful interactions, or difficulties resolving problems like lost orders or incorrect items. A few customers also noted concerns about product quality, citing instances of items breaking, tarnishing, or not matching descriptions, and difficulties with returns or refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of the... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the efficiency,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers praising timely and fast... See more

Order

Consumers find the ordering process to be ambiguous, with some reporting positive experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the product goes without saying, this is not my first time buying with Kuurth and I am as impressed this time around as before. These are beautiful, quality, art inspired products that... See more

Rated 4 out of 5 stars

The quality on the jewellery is always on point. Never too expensive, but still delivers. Delivery is usually not a problem, but keep in mind that Christmas season could impact deliveries and the trac... See more

Rated 4 out of 5 stars

I went to thir pop up store but I bout a wrong site of ring so I'm a little bit disapointed even if the user expérience was really great. It's a good shop I recomand it for this qualité and originali... See more

Rated 4 out of 5 stars

Good items but a bit overpriced. For the price they list, some of the items should use real stones instead of fake stones, but the silver is definitely real silver. Will buy again, have bought seve... See more


Company details

  1. Jewelry Store

Written by the company

Under construction, continuously.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

they don't want you exchanging rings

when trying to exchange rings (for size) it was impossible to do it on the website and the support was not of much help

January 14, 2026
Kuurth logo

Reply from Kuurth

Hi Adam,

According to our conversation history, we responded to your refund request on January 30th, and as of today (March 18th), your order has not yet been returned.

If you haven't seen the message, I recommend checking your inbox and spam folder.

Best regards.

Rated 5 out of 5 stars

Wonderful Jewerly - Sacred Armor Ring

Despite my first order being about another ring (Impression, Sunrise) that didn't fit my size when it was delivered, I reached out the customer service and got an amazing experience for return and exchange (including size). It took a little while for the process because there's a lot of client's request apparently but it wasn't a big issue. Anyway, I love their style, crafting and quality and would recommend to anyone looking for body accessories

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Love this brand

Really love the design and vision for the brand! Good quality jewellery, and I get lots of compliments! I also like the emails Kuurth sends and how honest they are with the customers about changes in the business. Love at first sight! I can't wait to see what else they bring out :)

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

This is bad….

For starters the delivery was severely delayed. Then one of the products was not as depicted. To follow up the return procedure has, of course, turned into a circus to navigate. A veritable shit show of customer support…..

December 14, 2025
Kuurth logo

Reply from Kuurth

Hello Jens,

We're sorry your experience wasn't as satisfactory as you expected.

As far as we can see, your order was delivered within the timeframe specified on our website for shipments to your country (11 business days - weekends and holidays are not included).

Regarding the product, we haven't noticed any differences between the ring you received and the one advertised on our website. However, our customer service team has been working diligently to assist you as quickly as possible.

Thank you for your understanding and receive our best wishes.

Rated 5 out of 5 stars

i appreciate Kuurth a lot

i appreciate Kuurth a lot. Cool designs, identity and concepts + the most important part: a good assistance team. every time i needed help, they were clear and supportive and this is something i was glad to note.
++i love the digital card idea
++they send an email saying that i was one of the first 50 customers of the new cute collection so they are going to ship an extra piece of jewellery. can’t honestly wait, so nice of them.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Years of amazing products and service.

I have shopped with Kuurth for a few years now, this brand really is amazing. They have great loyalty scheme, rewarding repeat purchases and loyal customers. The quality of items has always been very high, and in the once or twice I have ever had a minor issue they have always had it rectified in a way that satisfies me. Kuurth often run special promotions like early access and discounts which give those who are tapped in an even better deal! Also as a bonus sometimes free items are added in for being within the first 50 orders, or for Black Friday sale, which is super sick! I genuinely can’t recommend this brand enough, their designs are amazing and varied. The quality is great, even as someone who usually only wears 925 silver, I’ve recently picked up a stainless steel piece from them and it’s still a great quality option. Also special shoutout to Judith from customer support for helping me whenever I’ve needed it over the years <3

Very much looking forward to seeing the brand grow and what they will come out with in future. Glad to have been part of the journey and have a really cool collection of jewellery! (:

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Truly world class customer support

Truly world class customer support and the products are fantastic, i ordered a ring in the wrong size (all my fault) and the kind lady from customer support offered me a whole new ring instead of having to return my old one.

Great products and great people, would buy again! :)

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

MY NEW FAVORITE JEWELRY BRAND

Fast shipping and great quality jewelry. I have bought around 4 items from them and I don’t regret it 😤.
Highly recommend their products. Extremely unique designs and love their recent collab with Rojuu🌀

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Shipping can be abit slow but thats not…

Shipping can be abit slow but thats not an issue. I have bought from them since they started pretty much and their quality and creativity has gotten 10 times better since then. They make cool shi and its very fairly priced and they make cool shi often almost a new drop every 30 days. One of my fav brands to shop from.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Beautiful Designs, Poor Quality and Durability

I've bought from kuurth twice now during Black Friday because I love the designs, but the overall quality and durability is extremely poor for everyday wear. I really wanted to like this store because I resonate with the aesthetic they create, and even recommended this brand to friends, but after this year I don't think I will purchase from this brand anymore. I ordered the abyss ring, the eclipse bracelet, and the grail earrings, and the only thing that's lasted me more than 3 months is the ring. Within the 3-4 months of wearing the eclipse bracelet and the grail earrings, they have both broken. I ordered the grail earrings last year, the clasp's strength was weak and then broke within 3 months of everyday wear. I first thought this was a one off experience and still decided to try and support the brand and wait until the next Black Friday sale. But the next year, on the bracelet one of the rings holding the it together had fallen off within 4 months of frequent wear. The only thing that has lasted me from them is the ring and I'm honestly joyful that the stones haven't fallen off yet. For the price that you pay, the durability is quite frankly not worth it. In my personal opinion, I don't think that you should buy from this brand just for the aesthetics considering price and poor quality; you're better off looking somewhere else.

March 11, 2026
Unprompted review
Kuurth logo

Reply from Kuurth

Dear Aila

Thank you for taking the time to share your experience. We’re really sorry to hear that some of the pieces you purchased did not meet your expectations.

If you’d be open to it, please reach out to our support team at hello.kuurth@gmail.com with a few photos of the items and your order details.

We’d be happy to take a closer look and see if there’s anything we can do for you.

In any case, we truly appreciate your support and your honest feedback. It helps us continue improving.

Receive our best regards.

Rated 5 out of 5 stars

The company provides very high quality…

The company provides very high quality pieces, and the customer service is absolutely lovely.
There has been en issue with my order, and they dealt with it very quickly, and the person taking care of my problème was absolutely lovely.

I will definitely order again

March 4, 2026
Unprompted review

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