Laces & Co Reviews 75

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have been buying my lace from this company for several years now and can honestly say I would never go anywhere else. I have bought various laces in all sorts of designs and it always arrives wel... See more

Rated 1 out of 5 stars

Bad experience Made an order as a birthday gift using the food show discount, a whole week later I get a what’s app message telling me the order has been cancelled! I had to message them back to f... See more

Rated 5 out of 5 stars

I purchased a 1KG bag of the mixed sweets from the stall at the Good Food Show in Birmingham for my father for Father’s Day. He absolutely loves sweets but said these are the best sweets he has ever t... See more

Company replied

Rated 5 out of 5 stars

They made the effort to email about some of the sweets we ordered to ensure they were correct for our dietary requirements. You wouldn’t have got this from a company who would have just shipped the sw... See more

Company replied

Company details

  1. Candy Store

Written by the company

The number one for everything pick n mix. The highest quality sweets delivered to your door for less! Visit us at www.lacesandco.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Quality Laces at a reasonable price.

I have been buying my lace from this company for several years now and can honestly say I would never go anywhere else.
I have bought various laces in all sorts of designs and it always arrives well packaged. It’s always a speedy delivery too.
Thank you Rosalind and co 😊 xx

July 26, 2024
Unprompted review
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Rated 1 out of 5 stars

AVOID Nearly a week later

Nearly a week later, two emails and an Instagram message and no response. I’ve asked when my order will be dispatched but no courtesy to message me back. AVOID

February 3, 2024
Unprompted review
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Rated 4 out of 5 stars

Delivery on time and quality good.

Delivery on time and quality good.
However some specific sweets I ordered in my 1.5kg pouch were missing and some lesser quantities than ordered. For example strawberry belts, I ordered 40 and received 2 or 3 max in the mix.

September 3, 2023
Rated 1 out of 5 stars

Bad experience

Bad experience
Made an order as a birthday gift using the food show discount, a whole week later I get a what’s app message telling me the order has been cancelled! I had to message them back to find out why, apparently no stock of most of what was ordered! No offer to give me a discount for next time since I had used the previous one on nothing, no offer of a replacement or different bag.
Very bad experience
Very disappointed in the customer service

August 14, 2023
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Rated 5 out of 5 stars

Love these sweets

Love these sweets! Found them at a food festival and now regularly buy on-line. They have ready made packs or you can pick your own. Really good value and quick delivery service.

August 4, 2023
Rated 5 out of 5 stars

Fast service

Fast reliable service. Excellent selection of sweets

June 22, 2023
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Reply from Laces & Co

Hey Linzi,

Thank you for the 5 star review, glad you loved your sweets!

Laces & Co.

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Rated 4 out of 5 stars

The service is good and really helpful…

The service is good and really helpful the only problem is it’s been almost a week since I’ve ordered and they still haven’t arrived.

June 17, 2023
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Reply from Laces & Co

Hey Morgan,

Thank you for the feedback, whilst we always endeavour to meet our delivery promise for our customers, we cannot guarantee our delivery providers won't let us down from time to time.

We apologise for this and we always try to keep you in the loop when this happens.

Thank you for order!

Laces & Co.

Rated 5 out of 5 stars

I purchased a 1KG bag of the mixed…

I purchased a 1KG bag of the mixed sweets from the stall at the Good Food Show in Birmingham for my father for Father’s Day. He absolutely loves sweets but said these are the best sweets he has ever tasted in his entire life (he is 60 so that’s a lot of sweets lol) I will be purchasing some more for sure! Thank you so much

June 17, 2023
Unprompted review
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Reply from Laces & Co

Hey Simone,

Thank you for the 5 star review, glad you loved your sweets!

Laces & Co.

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Rated 5 out of 5 stars

Great Service! 5 🌟

Received my parcel within the dates set, and was everything I ordered, really. Couldnt ask for anything better, plus a nice note for my first order. Great business. :)

May 1, 2023
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Reply from Laces & Co

Hey Libby,

Thank you for the 5 star review, glad you loved your sweets!

Laces & Co.

Rated 5 out of 5 stars

Just Been to the wonderful stand at…

Just Been to the wonderful stand at Beaulieu Garden show! Greeted by a Fantastic selections of sweets and lovely lad and taste amazing!

April 30, 2023
Unprompted review
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Reply from Laces & Co

Hey Jack,

Thank you for the 5 star review, glad you loved your sweets!

Laces & Co.

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