Lampade.it Reviews 9,623

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 4 out of 5 stars

Lampade.it has quality products and does a good job providing shipment status. It is impossible, however, to reject certain cookies, such as from Amazon. Customers should have more control over how... See more

Rated 4 out of 5 stars

A good light company with varied selection of products. The website is good to use and delivery is consistent but not super fast - but that’s ok. The only problem I have had is with the last deliver... See more

Rated 5 out of 5 stars

I was dreaming of having this kind of lamp. It exceeded my expectations. It's beautiful and quality is excellent. It was well packed, came without damage and on time.🟢 ულამაზესია.მადლობა💚

Rated 4 out of 5 stars

I ordered some wall lamps , when they arrived one of them was broken, I contacted Lampade and they were quick to respond and sent me a replacement.

Company details

  1. Lighting Store

Written by the company

Lampade.it è il tuo riferimento digitale per la luce e l'illuminazione. Con le nostre soluzioni illuminotecniche, non solo rendiamo i tuoi ambienti più luminosi, ma anche più belli! Ti offriamo una gamma ampia e curata composta da oltre 400 marchi: lampade e dispositivi di illuminazione per tutti i gusti, tutte le esigenze e tutte le tasche. Per un'atmosfera luminosa perfetta in ogni occasione, per migliorare il tuo benessere. Lampade.it offre un servizio di consulenza e consigli professionali da parte di esperti, anche per i clienti commerciali, potrai scegliere tra tanti diversi metodi di pagamento, dal bonifico bancario ad amazon pay, e beneficiare di un'eccellente esperienza di consegna.

La nostra garanzia di ritorno

Reso gratuito entro 50 giorni

Hai ben 50 giorni per cambiare idea e restituirci il tuo ordine gratuitamente: su Lampade.it, infatti, il diritto di recesso di 14 giorni previsto dalla legge viene esteso per ulteriori 36 giorni, per offrire ai nostri clienti maggiore flessibilità.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 1 out of 5 stars

Product ordered keeps getting delayed

Product ordered keeps getting delayed. No credible information for delivery date. Going to contact my credit card company for refund, no where to be found on the website.

November 20, 2025
Unprompted review
Lampade.it logo

Reply from Lampade.it

Buongiorno,
Ci dispiace molto per il ritardo nella consegna e per il disagio che questo Le ha causato. Purtroppo, a volte i tempi di spedizione possono subire variazioni indipendenti dalla nostra volontà.
Per questo tipo di reclamo può contattare il nostro servizio clienti che saprà darle volentieri maggiori informazioni : dal lunedì al venerdì - dalle 8 alle 17 : (+39) 06 976 33 826; oppure al nostro indirizzo mail: info@lampade.it
Cordiali saluti.
Il Team di Lampade.it

Rated 4 out of 5 stars

More hits than misses

Ive used this company many times and typivcally the products, shipping and service are good. Last month the chandelier arrived damaged and service related to return and reimbursement was difficult and no follow up from them. I ended up having it repaired locally at my expense. I have now started to use alternative suppliers as a consequence of this bad experience but overall they are relatively consistent product and service wise.

August 29, 2025
Rated 1 out of 5 stars

received a damaged metal shade but employees ignored me when I contacted them…

received an order for a 250 Euro metal lamp shade and it arrived damaged in two places. When I reached out to Lampade I was ignored.

July 22, 2025
Lampade.it logo

Reply from Lampade.it

Dear Customer,
Thank you for reaching out, and I’m very sorry to hear that your lamp shade arrived damaged.
We understand how disappointing it must be to receive a damaged item, especially one as valuable as a 250 Euro lamp shade. We take such matters seriously and would like to resolve this for you as quickly as possible.
Our customer service department has sent you the invoice number so that you can return the item yourself on our portal.
If this information is not sufficient, please do not hesitate to contact us for further clarification.
Kind regards.
Lampade.it

Rated 1 out of 5 stars
Lampade.it logo

Reply from Lampade.it

Dear Customer,
We sincerely apologize for the inconvenience caused by receiving the incorrect product. This is certainly not the experience we aim to provide.
Please contact our customer service team with your order number and a photo of the item received, so we can resolve the issue as quickly as possible. We will arrange for the correct product to be shipped to you at no additional cost, or offer an alternative solution if preferred.
Thank you for your understanding, and again, we apologize for the error.
Best regards.

Rated 1 out of 5 stars

Terrible service

Terrible service. I never received the order from the courier despite being home when they 'tried' to deliver

April 16, 2025
Lampade.it logo

Reply from Lampade.it

Dear Customer,
your parcel can´t be delivered:

Unfortunately we could not deliver your parcel.
Consignee address not correct.

Please contact our Customer Service to solve this problem, thank you in advance.

Best Regards

Rated 5 out of 5 stars

Overall great experience

A great selection of lamps, good prices, good quality and efficient shipping and delivery! We have bought from them both in Italy and Norway.

February 24, 2025
Rated 3 out of 5 stars

Packaging and installtion

Please consider to improove the packaging: packet arrived partially broken and open. Inside there’s no filling so material can move or get squeezed.
Please consider to add slot and the fixing holes to have adjustment positioning of the screws.

February 20, 2025
Lampade.it logo

Reply from Lampade.it

Dear customer,
Thank you for taking the time to leave a review. Thank you for the suggestions to improve the packaging. We will bear witness to his advice.

With Regards,
your Team Lampade.it

Rated 2 out of 5 stars

Materiale in ritardo e con continue…

Materiale in ritardo e con continue modifiche della consegna
Da rivedere i fornitori

January 16, 2025
Lampade.it logo

Reply from Lampade.it

Gentile cliente,
La ringraziamo molto per aver condiviso con noi il Suo feedback in merito alle tempistiche di consegna.
Stiamo lavorando per migliorare questo aspetto del nostro servizio. La soddisfazione dei nostri clienti é al primo posto, pertanto confidiamo che le consegne siano sempre piú fluide.
Il Team di lampade.it

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