Lampade.it has quality products and does a good job providing shipment status. It is impossible, however, to reject certain cookies, such as from Amazon. Customers should have more control over how... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A good light company with varied selection of products. The website is good to use and delivery is consistent but not super fast - but that’s ok. The only problem I have had is with the last deliver... See more
I was dreaming of having this kind of lamp. It exceeded my expectations. It's beautiful and quality is excellent. It was well packed, came without damage and on time.🟢 ულამაზესია.მადლობა💚
I ordered some wall lamps , when they arrived one of them was broken, I contacted Lampade and they were quick to respond and sent me a replacement.
Company details
Written by the company
Lampade.it è il tuo riferimento digitale per la luce e l'illuminazione. Con le nostre soluzioni illuminotecniche, non solo rendiamo i tuoi ambienti più luminosi, ma anche più belli! Ti offriamo una gamma ampia e curata composta da oltre 400 marchi: lampade e dispositivi di illuminazione per tutti i gusti, tutte le esigenze e tutte le tasche. Per un'atmosfera luminosa perfetta in ogni occasione, per migliorare il tuo benessere. Lampade.it offre un servizio di consulenza e consigli professionali da parte di esperti, anche per i clienti commerciali, potrai scegliere tra tanti diversi metodi di pagamento, dal bonifico bancario ad amazon pay, e beneficiare di un'eccellente esperienza di consegna.
La nostra garanzia di ritorno
Reso gratuito entro 50 giorni
Hai ben 50 giorni per cambiare idea e restituirci il tuo ordine gratuitamente: su Lampade.it, infatti, il diritto di recesso di 14 giorni previsto dalla legge viene esteso per ulteriori 36 giorni, per offrire ai nostri clienti maggiore flessibilità.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 06 9763 3826
- info@lampade.it
- lampade.it
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Products ordered online in September…
Products ordered online in September and 13 Nov still no product. I have emails from thre courier that it will arrive on the 14th. Still not statisfied with 3 months run a round chasing what I had ordered. No control once product leaves wharehouse nor control of shipping company. Thus a 3 month online shopping experiance.
Future Buyer Beware.
November 8, 2024
Reply from Lampade.it
Dear customer,
we are very sorry for the inconvenience your order has suffered.
We recommend that you get in touch with our customer service department who will be able to tell you in detail the status of your replacement order.
Some items have already been shipped and there is already a related courier tracking. A portion of products will be delivered today 14/11/24.
We wish you a good day,
the Lampade.it team
I was dreaming of having this kind of…
I was dreaming of having this kind of lamp. It exceeded my expectations. It's beautiful and quality is excellent. It was well packed, came without damage and on time.🟢
ულამაზესია.მადლობა💚
October 18, 2024
Qualità top
August 28, 2024
Great and friendly site, good service
Great and friendly site, good service. Responded quickly and accurately
September 12, 2024
Lamp was as described and a good…
Lamp was as described and a good quality. Shipping was very quick and I was well informed when it would arrive.
June 27, 2024
You sent me the wrong color fan.
You sent me the wrong color fan. I ordered white you sent gray. Damn.
July 18, 2024
Reply from Lampade.it
Dear customer,
We recommend that you contact our customer service department by sending us a couple of photos showing the colour of the fan you received.
We will certainly check this.
Kind regards.
my order has not been delivered
my order has not been delivered. I am looking for a customer service site on your website, but I cannot find it.
July 19, 2024
Reply from Lampade.it
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience. Please contact our Customer Service at info@lampade.it
Kind regards,
The Lampade.it team
We didn’t receive the lamps yet
We didn’t receive the lamps yet. The first ones were returned and the second one should have been delivered but they didn’t. You should check your transportation and delivery company because it is a desaster.
May 28, 2024
Reply from Lampade.it
Dear customer,
Thank you for your feedback. The lamps seem to have been delivered today.
Best Regards
Easy and good quality price level
May 24, 2024
I received my order with no problems…
I received my order with no problems and fast!!! I will order from here again in the future!!!
May 23, 2024
Reply from Lampade.it
Gentile Cliente,
La ringraziamo per il Suo feedback.
L'ordine risulta consegnato il 17 maggio. Se dovesse aver bisogno di ulteriore supporto, non esiti a contattare il nostro Servizio Clienti.
Cordiali saluti,
Il team di Lampade.it
They were able to re-route my order to…
They were able to re-route my order to my supply house in Sicily to accommodate the shipment of the lamps that I had ordered here in the US.
May 3, 2024
Imballo ben fatto ed arrivate in tempi…
Imballo ben fatto ed arrivate in tempi ragionevole. Tutto bene.
March 20, 2024
Easy ordering process
Easy ordering process, fast delivery. The products are as described, frequent updates on order status and shipping.
March 7, 2024
materiale danneggiato
materiale danneggiato. insoddisfatto.
damaged materials. not satisfied at all.
February 19, 2024
Reply from Lampade.it
Gentile Cliente,
La ringraziamo per il suo feedback e per aver dedicato del tempo a condividere la sua esperienza.
Siamo spiacenti del problema riscontrato, La invitiamo a contattare il nostro Servizio Clienti, che sarà lieto di trovare una soluzione per risolvere tale problema e garantire la sua soddisfazione, molto importante per noi.
Cordiali saluti,
Il team di Lampade.it
Very good service of Virginia.
February 9, 2024
I don‘t received the order until know
I don‘t received the order until know. I pay the lamp and nothing was delivered.
Why?
Can I get my money back?
December 27, 2023
Reply from Lampade.it
Dear Customer,
Thank you for leaving a comment.
Our customer service contacted you by e-mail to ask you a couple of questions about the delivery of your order.
Best regards.
Wonderful applique!
December 15, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.