LeakBot Reviews 2,314

The engineer was extremely thorough & explained the whole process.
He was polite and respectful of my property.
His Manager attended as well and together they did an excellent job.
Thank you to them both!

Mike was terrific. Very polite and diagnosed problems right away

He was talkative and helped me understand what was going on.

Expert arrived on time, and clearly knew exactly what he was doing. Tested the cold water system all round the house, fitted a new washer on a toilet cistern and a new outside tap. Retested the system and pronounced everything OK

Engineer kept me fully updated with his ETA and was highly professional in how he engaged with me and sorted out the problem
Very impressed

I obtained Leakbot when it was offered to me free by my house insurance company. The sensor revealed some minor leaks which were investigated and attended to by the Leakbot engineer. There was a further alarm from the sensor but the company addressed this by a prompt re-visit by the engineer who was very efficient, polite and tidy in the work. The system has now been checked and deemed leak free. The sensor seems to work well. There is a delay in the reading format on how much water has been used. This is a broad estimate of 'low' or 'High" and not an actual measure, the water meter will record this.

The leakbot representative arrived on time and was very pleasant and thorough. Unfortunately he was unable to fix the leak that we had already discovered since receiving the leakbot alert as it was on our hot water system not our cold water. I had explained this to the leakbot office when contacting them and arranging the visit.

Friendly, knowledgeable engineer who found the problem and fixed an about-to-problem too.

Leakbot accurately remotely detected a leak after been leak-free for a long time. A technician attended and found the source of the leak after a systematic investigation. Leakbot changed out ceramic cartridges in a kitchen tap. The technican was keen to please and entheusiatic.

Small fault picked up early and the engineer came and checked the plumbing system to find the fault. Changed one valve and was very determined to find any other faults. Very reassuring process.

The technician was knowledgeable and professional. He let me know I placed the leakbot device in the wrong spot. He still ran his tests and determined the leaks were coming from the two bathrooms (shower downstairs, tub upstairs), which is what I assumed. He recommended I start with replacing the cartridges then if that didn’t work, to potentially replace the valves. I gave a 4 star review as I was under the impression the technician would do the work to repair the leak. I even asked that to the leak bot specialist who scheduled the initial appointment with me. They said work would be done free of charge to repair the leak. That did not happen.

The tech was very professional and friendly. He explained every step of the way. The only feedback I would give is that we never received a written report of the findings. I would love to have that for our records.

The technician was very friendly and took time to explain. Everything. Was very thorough and helped solve the issue. He was very amenable and would easily have him come back to do work if ever needed in the future.

I was able to get an appointment booked easily and soon after the leak was detected. The LeakBot Engineer, Blaine, kept me well posted about his arrival time and was friendly, helpful, proactive and professional. He was clearly an expert and was very thorough in tracking down the cause if the leak. Overall, I am extremely satisfied.

Robert was great and completed the work quickly.

Excellent free service provided by Liberty Mutual insurance

The technician was on time and very professional. However he said someone from my insurance company would be contacting me to arrange a valve replacement at no cost to me but I haven't been contacted yet.

Leakbot is wonderful. Spotted a leak and some potential problems nd fixed them. Great concept. Sves me potential trouble and my insurance potential money.

On time, rep was informative. Know what to do for the minor exterior leak.