LeakBot Reviews 2,338

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 694 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to clearly explain processes and efficiently resolve issues. The service provided is frequently described as impressive and reassuring, with many appreciating the thoroughness of the inspections and the promptness of repairs. People also value the excellent customer service, noting the clear communication and the overall positive interactions with the company's representatives. However, some people were dissatisfied with the product itself, mentioning issues such as the device losing signal, not accurately detecting leaks, or giving false alarms. A few other people also felt that the product was not suitable for their home or that the customer service was unresponsive to their inquiries regarding faulty devices or repair scheduling.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the efficiency and professionalism of the... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the Leakbot for accurately... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the helpfulness and clear... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the device's ability to detect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The person who answered our original call in response to the leakbot message was very helpful, and made an appointment to suit us. The engineer who called, Kieran, was very clear about what he was doi... See more

Rated 5 out of 5 stars

LeakBot is a great service! I can't believe they send out qualified plumbers who actually address your plumbing needs without trying to sell you anything you don't need. Both visits were amazing!

Rated 5 out of 5 stars

I did not know there were so many leaks. So much water wasted!!! From the initial notification to the plumber coming to our home it was a great experience. Robert was excellent! He came in to do a... See more

Rated 5 out of 5 stars

I had not appreciated that our cold water system was monitored by Leakbot. I have had a water leak in the system of one of our toilets for some time and had intended to call a plumber. So I was surpri... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Leakbot is an excellent company. We are always grateful for the identification of leaks and always impressed with the professionalism of the engineers.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

On time

On time, losers explained everything really well, took care of all the problems, thanks

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Carl

Carl, the service tech, was patient as he explained the system as he took care of the problem. He was also quite pleasant as the homeowner tried to "help" him in his task.

He did his job quite well. He should be commended.
Tim Quigley

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Technician Rob was professional, polite & efficient!
Checked ALL my plumbing/fixtures and repaired what was needed. The computerized pressure analysis revealed what I NEVER would have discovered on my own. Thx Leakbot!!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

On time, very helpful, Quickly identified the issues and replaced the defective parts.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really informative and told us everything he needed to go, did a great job and cleaned up also.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot is awesome!

Carl, the Leakbot plumber, quickly assessed the situation and repaired the issue. He had to replace some parts in two toilets. This free service is more than outstanding.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

The Leak Bot device actually works

The Leak Bot device actually works! It identified a low-level toilet tank leak. This was NOT a constant slow leak, but instead a once-every-five-minute small gurgle of water. And typically I catch such issues and repair them myself, however this toilet was in a guest bathroom which gets very little use and thus I didn't catch it. Thanks to Leak Bot it sent me multiple "leak" email notices. I contacted a Leak Bot technician. Upon his arrival I even indicated to him that I already checked the toilet tanks and found no issues. The technician proceeded to perform his thorough testing and sure enough zeroed-in on the guest bathroom toilet tank. He performed the relatively simple repair and all is once again fine. The Leak Bot device subsequently (a couple days later) sent me an email which stated that the system was no longer identifying a leakage of water. WOW...I was most suspect when I originally received and attached the device to the water pipe that the device would work...now I'm a true believer and highly recommend it to everyone.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

I’m so impressed with the quality of service from LeakBot,
The engineer was very professional and knowledgeable and he helped to resolve the issue.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Daniel turned up on time and fixed all even tiny potential leaks. He was friendly and professional with. I couldn’t speak highly enough of the LeakBot service.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Polite and friendly

They arrived on time and were very friendly and polite. A thorough examination of the of the house was done checking even the minor details for any leaks. They have now sorted out what the problem is and it will be rectified.

March 19, 2026
Unprompted review

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