Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all comple... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.
Contact info
Central House, Trentham Business Quarter, Bellringer Road, Stoke-On-Trent, ST4 8GB, Staffordshire, United Kingdom
- 0344 745 1818
- sales@centralcontracts.com
- leasecar.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good experience with Central Contracts
I've had a good experience with Central Contracts, online as Leasecar.uk. My contact was Richard Graham who responded very quickly to my numerous requests for quotes. When I was finally ready to go ahead by coincidence Richard called just as I was completing the online reservation. The rest of the process went without a problem and the Corsa has been in the drive for three weeks now, new as promised with only delivery miles. Having never had a car in lease I was cautious at first but now content I made the right choice. Delivery was simple, by a very polite older chap.
This was a surprise gift for my…
This was a surprise gift for my partners 50th birthday and was arranged to be delivered on the day. Everything went seamlessly, delivery on time, everything was prefect. Very satisfied customer
From start to finish they were…
From start to finish they were extremely helpful and worked very quickly. I ordered my car on the Tuesday and it was delivered the following Friday.
Just had our car delivered
Just had our car delivered. We dealt with Stephen who was professional and helpful throughout the process. Really easy and quick to do with minimal form filling. Would highly recommend
Great experience with Lease car They…
Great experience with Lease car They answer emails and queries very quickly and made the whole leasing process seamless
Lance was brilliant throughout!
Would recommend.
The company were so helpful!!
The company were so helpful, my contact Stephen Turner was really helpful. He took me through all the options, wasn't pushy in the slightest, which I liked. He kept me well informed throughout the process! Really happy with the car! Would definitely recommend!
Katy was great at keeping me informed…
Katy was great at keeping me informed all along the way.
I was unsure of leasing as not done…
I was unsure of leasing as not done anything like this before...and was recently widowed. A friend recommended your company and my contact was very reassuring and helpful. He answered all my queries no matter how trivial very patiently....and the whole process went through very quickly but he was always at end of phone if required.
My one little worry was that having arranged for me to take delivery on a specific day...I had no more info and by 11 am that day I rang to query if it was coming. They were very helpful and called me back to say it had left.
A short time later the driver rang to say he was 40 minutes away....so no worries after all.
I would add the driver was very pleasant and helpful towards me as I had never driven a new car and some of the technology was alarming 😀.
He gave me several tips which helped until I read up and had help from my family.
All in all a very stress free experience. Thank you
Customer service takes all the stress out of leasing!
My very first time leasing a car, and as a very anxious person, I spent months planning and researching (and worrying!)
There is so much to learn and take in, and so many moving parts.
I cannot thank Ashley enough for his help through this whole process, he really made it feel so easy. I don't often trust people I don't know, especially if I'm only speaking with them over the phone, but he was so knowledgeable, understanding, calm and helpful.
He's been so responsive and quick to help, no questions were too silly or too much. There are a lot of moving parts in leasing a car (no pun intended) and having Ashley arrange everything and know about each part individually is priceless!
After I signed off on the lease, I was called within 3 working days to arrange delivery, the delivery was scheduled for a week later. It was such a speedy turnaround.
I will be back at the end of my lease to update my review!
Excellent experience
I had an excellent experience with Leasecar.uk from start to finish. The whole process was smooth, professional, and stress-free, with clear communication throughout.
A special thank you to Stephen Turner, who was incredibly helpful, knowledgeable, and responsive at every stage. He went above and beyond to answer all my questions and made sure everything was handled quickly and efficiently. What really stood out was that Stephen even reached out after delivery to make sure I was enjoying the new car and that everything was going well — a level of customer care that is genuinely rare to find.
I would highly recommend Leasecar.uk to anyone looking for a reliable and professional leasing company. Fantastic service all around!
Very straightforward and tom fielding…
Very straightforward and tom fielding was really helpful
Exemplary and very efficient service
Exemplary and very efficient service. Michelle in particular was brilliant! She dealt promptly with all my questions and it was always a pleasure speaking with her. I would give 6 stars if possible!
Straightforward and Professional
The person I was communicating with - Tom Fielding - was quick to respond and very professional. His personal approach significantly helped make the process smooth.
they dropped my car with no information…
they dropped my car with no information or help with my new car i contacted them by email and made a complaint i am still waiting for a responce not happy at all

Reply from Lease Car
Great Customer Service
From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyundai Tucson. Application and delivery went very smoothly. The car is brilliant and at a very good price.
A great customer experience. Thank you.
Great car lease experience
The lease price for the car was the second cheapest I could find, but we went with Lease Car as they had great online reviews and the other company’s were terrible. Very simple process - an online application and 2 quick calls with Ben Salmon, the sales exec, then delivery was arranged for 11 days later (before 8am, which I thought was great service). Really impressed with that. The car was dropped off in new condition, as you’d expect, and the delivery guy gave me a quick demonstration of some of the cars features. I’ve only had the car a day, but first impressions are great. I really can’t say enough positive things about my experience of this company
Top service!
I’ve never leased a car before and needed help with understanding the process. I spoke with Jim who put my mind at ease, explained every part of the process, kept me up to date with what was happening and when, and always responded to me with any query I had, regardless on how trivial it may have been. The car arrived as planned and Jim followed up on the day of delivery to ensure everything was as arranged. Excellent service, thank you.
Solid, old-fashioned and excellent customer service!
Call me old-fashioned but in an age when most purchasing experiences are cold, dispassionate and often anxiety-inducing, it was the opposite doing business with the team at Lease Car. Stephen Turner was brilliant at putting together a lease package for me, explaining all the options and relaying key information in a straightforward jargon-free manner throughout the process. I never once felt rushed, out of the loop - or confused. Other members of the team were equally helpful and friendly - and I was always able to speak to someone via phone during office hours when needed. Even post-delivery of the car, Stephen and co. are every bit as helpful as they have been from the start. What's not to like or wholeheartedly recommend?! Just brilliant.
Very easy to deal with
Katy Barber has always been easy to deal with and very quick to get back to answer any queries. Thank Katy
Friendly and professional advice
Friendly and professional advice . Quality service. Would recommend using this company. This is the second time I’ve used this company. Lance was extremely helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







