Leasing Options Ltd Reviews 

23,869
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 4,686 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often highlighting their extensive knowledge and dedication to customer satisfaction. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of the overall process from start to finish. People consistently highlight outstanding customer service, noting clear explanations and effective communication, with regular updates provided throughout their journey. Reviewers are particularly impressed with the quick response times and the smooth, stress-free user experience, often leading them to recommend the company to others.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the outstanding support and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Users describe positive interactions with response times, highlighting that staff are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time leasing had a brilliant experience with Chris Dalton, who sent through options quickly and was very responsive on email. My lease and ordering was all organised in a day - very happy and lo... See more

Rated 5 out of 5 stars

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my b... See more

Rated 5 out of 5 stars

The way Paul Holroyd who works for Leasing Options dealt with my requests for options on various cars. He managed me in a friendly and polite manner, giving spot on advice when required. Nothing was t... See more

Rated 5 out of 5 stars

Right from the very start everything has excellent. Everything was explained clearly no grey areas to worry about. The car is excellent even better than we expected. We are 💯 pleased. The delivery dr... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

24K reviews

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5.0

All reviews

(23,869)

4,496 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Service

Kerry and Kris were always super respondent and clear and understanding taking me through every option, every concern and question.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Michelle Field provided outstanding…

Michelle Field provided outstanding support throughout my car leasing process. She was knowledgeable, patient, and always available to answer my questions, making what could have been a complicated process feel straightforward and stress-free. She explained all the available leasing options clearly, kept me updated at every stage, and ensured everything was completed efficiently. Her professionalism, attention to detail, and friendly approach gave me confidence in my decision. I highly recommend Michelle to anyone looking for excellent customer service and expert guidance with car leasing.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Had the pleasure of dealing with Helena who made the process seamless. Will definitely use again in the future when changing cars. Many thanks again.

July 11, 2026
Unprompted review
Rated 4 out of 5 stars

First lease with this company

This was the first time arranging a lease that was not with a main dealer.
Jo looked at multiple options and came back with the closest to what I wanted. Once the decision was made the paperwork process was well managed.
Just waiting for delivery in October.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

A Seamless First‑Time Leasing Experience – Thanks to Vijay Singh

I’m very particular about when and how I write reviews, especially for something as significant as leasing a vehicle for my wife and daughter. This was my first time ever leasing a car, and unlike buying a vehicle, the process isn’t as tangible or familiar—there are a lot of unknowns and moments where you simply have to trust the guidance you’re given.

From the very beginning, my account manager, Mr Vijay Singh, was excellent. He explained everything clearly, handled every stage professionally, and made the entire process feel straightforward. I chose not to write a review at the point of ordering because the real test of service is what happens after the easy part. I wanted to wait until the vehicle was delivered so I could reflect on the full cradle‑to‑grave experience.

I’m glad I did, because Vijay continued to be just as responsive and supportive after delivery as he was at the start. I had a few follow‑up queries once the car arrived, and he was immediately available, helpful, and reassuring—exactly what you hope for when navigating something new.

Overall, this has been a genuinely positive experience, and that’s entirely down to the professionalism and consistency shown by Mr Singh.
To quote Vijay! Awesome!
Five stars well deserved.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Leasing Options, especially with Cass, who looked after us throughout the whole process.

From the initial enquiry right through to arranging delivery, she was always friendly, professional and quick to respond to any questions we had. She kept us updated at every stage and made the whole leasing process straightforward and stress-free.

My dad has a language barrier, and Cass was incredibly patient and accommodating, making sure everything was explained clearly and that we were kept informed throughout.

I wouldn’t hesitate to recommend Cass and Leasing Options to anyone looking to lease a vehicle. Thank you again for all your help!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, easy to contact
Found the right vehicle at the right price for us.
Impressed with the service that Kevin Barry provided

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

No hassle; easily set-up within days

The quote was sent promptly and once I had reviewed and excepted Leon was very efficient, could answer all my queries, and set the lease up within days of my first enquiry; that's what I call service.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and professional

Leasing Options provided the best prices. Their processes are really quick and straightforward. My lease has been handled by Hayley who was really friendly, had knowledge of the vehicle, dealt with all my queries quickly and efficiently and explained the process clearly. Very professional and would highly recommend.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Mark.

Mark was extremely helpful from the start, making sure I had all the details I needed & getting me a great deal. Excellent communication & service all round. Highly recommend.

July 10, 2026
Unprompted review

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